Exam 11: Human Error

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Human reliability

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The use of procedural check lists, training, and feedback are means to

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When individuals fail to act or unintentionally perform the incorrect function, this is

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If you perform an action out of sequence, this is a(n)

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You turn the right dial to turn on the right front burner on the stove, but you soon realize that you turned on the back burner instead of the front burner. This is a(n)

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Compare and contrast slips, lapse, and mistakes with skill-based, rule-based, and knowledge-based errors.

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You purposely push the button on the right thinking it will switch the channel to the station you want, but you turn off the radio instead. This is a(n)

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Describe what an error of commission is.

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You and your friend have three projects, two tests, and a paper due at the end of the week.

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Perceptions of risk for the general public often differ from those who study human error and accidents. For example, "DANGER" means

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When individuals perform outside of acceptable bounds of behavior for a particular system, this is known as

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As a member of the highway transportation board, your job is to design highway systems which are safe and efficient. This requires that you are aware of many factors such as the driving population, weather, and vehicle design. For each of the factors listed (driving population, weather, vehicle design), identify two (2) variables which could cause errors and discuss how you could "design out" these errors. Finally, discuss how you could use warning to reduce errors in certain situations.

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Accidents might be more likely for people driving manual (as opposed to automatic) cars. Explain.

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Identify and describe three (3) personal factors that influence accidents.

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An example of an error of commission is performing

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When human error occurs, to determine the cause it is important to consider

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Near misses are

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To complete a human reliability analysis, we will start with an incident and then work backwards to determine the events leading up to this error. This is called a(n)

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Describe what the four main components of a warning are.

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Driving home from work, Sarah absent-mindedly turned at the wrong intersection. She realized immediately that it was the wrong intersection. This is an example of a

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