Question 1

"Human error"

Accepted Answer

A)  Can actually be a fault of the system design. 
B)  Is intentional. 
C)  Refers to problems with Norman's "in the world" knowledge. 
D)  Suggests that humans are the faulty part of systems and need extensive training. 
A)  Can actually be a fault of the system design. 
B)  Is intentional. 
C)  Refers to problems with Norman's "in the world" knowledge. 
D)  Suggests that humans are the faulty part of systems and need extensive training. A

Question 2

When individuals do not follow the safety rules and do not get hurt this is

Accepted Answer

A)  Bad because it reinforces unsafe behavior. 
B)  Bad because one could lose one's job for not following the rules. 
C)  Okay as long as management did not notice. 
D)  Okay because nothing bad happened. 
A)  Bad because it reinforces unsafe behavior. 
B)  Bad because one could lose one's job for not following the rules. 
C)  Okay as long as management did not notice. 
D)  Okay because nothing bad happened. A

Question 3

Ralph made a wrong turn. Normally, he would turn around and go back to where he made the wrong turn. Turning around was not an option due construction and traffic, which caused Ralph to get lost. This is an example of

Accepted Answer

A)  Knowledge-based error 
B)  Mistake 
C)  Rule-based error. 
D)  Skill-based error 
A)  Knowledge-based error 
B)  Mistake 
C)  Rule-based error. 
D)  Skill-based error C

Question 4

When slicing potatoes for dinner, the knife slips and cuts the potato at an odd angle, just missing your thumb. This is a(n)

Accepted Answer

A)  Error and accident. 
B)  Minor error. 
C)  Near miss. 
D)  Near miss and accident. 
A)  Error and accident. 
B)  Minor error. 
C)  Near miss. 
D)  Near miss and accident.

Question 5

To reduce errors, the first and most important task is to

Accepted Answer

A)  Apply human factors knowledge to the proper design of equipment, tools, and environments. 
B)  Create good, effective warnings. 
C)  Develop good signage about who should use the equipment or tool. 
D)  Ensure individuals are working at the optimal point in the Yerkes-Dodson law. 
A)  Apply human factors knowledge to the proper design of equipment, tools, and environments. 
B)  Create good, effective warnings. 
C)  Develop good signage about who should use the equipment or tool. 
D)  Ensure individuals are working at the optimal point in the Yerkes-Dodson law.

Question 6

Explain how can human factors help reduce accidents.

Accepted Answer

Human factors can help reduce accidents

Question 7

Failing to perform an action correctly is a(n) _____________ whereas failing to perform an action is a(n) ____________.

Accepted Answer

A)  Attentional check failure; GEMS error. 
B)  Mistake; intentional error. 
C)  Omission; commission. 
D)  Slip; lapse. 
A)  Attentional check failure; GEMS error. 
B)  Mistake; intentional error. 
C)  Omission; commission. 
D)  Slip; lapse.

Question 8

The agency that enforces safety laws is the

Accepted Answer

A)  Forensic Human Factors Safety and Health Organization. 
B)  Human Factors Technical Advisory Group for Safety and Health. 
C)  National Institute for Occupational Safety and Health. 
D)  Occupational Safety and Health Administration. 
A)  Forensic Human Factors Safety and Health Organization. 
B)  Human Factors Technical Advisory Group for Safety and Health. 
C)  National Institute for Occupational Safety and Health. 
D)  Occupational Safety and Health Administration.

Question 9

Individuals often don't follow warnings because

Accepted Answer

A)  The warning was short. 
B)  The warning was highlighted at the beginning and end of the instructions. 
C)  There were not enough warnings. 
D)  They do not believe anything could happen to them. 
A)  The warning was short. 
B)  The warning was highlighted at the beginning and end of the instructions. 
C)  There were not enough warnings. 
D)  They do not believe anything could happen to them.

Question 10

One's best performance is often related to an "optimal level" of stress. This optimal level

Accepted Answer

A)  Decreases as one learns more tasks because the tasks become more complex. 
B)  Is influenced by one's level of training. 
C)  Occurs when a person has five or six events to juggle at the same time. 
D)  Occurs when one's resources are nearly exhausted. 
A)  Decreases as one learns more tasks because the tasks become more complex. 
B)  Is influenced by one's level of training. 
C)  Occurs when a person has five or six events to juggle at the same time. 
D)  Occurs when one's resources are nearly exhausted.

Question 11

Human factors can assist with the reduction of errors by

Accepted Answer

A)  Applying human factors design knowledge to design out errors. 
B)  Creating warnings of various colors to catch individuals' attention. 
C)  Determining the optimal level of training someone needs to use the tool. 
D)  Increase individuals' familiarity with the tool or situation. 
A)  Applying human factors design knowledge to design out errors. 
B)  Creating warnings of various colors to catch individuals' attention. 
C)  Determining the optimal level of training someone needs to use the tool. 
D)  Increase individuals' familiarity with the tool or situation.

Question 12

Human error is

Accepted Answer

A)  An action that violates some tolerance limits of a system which has little or no effect on the system or people. 
B)  An action that violates some tolerance limits of a system which has the potential to affect the system or people. 
C)  An action that violates the people of the system. 
D)  An undesirable effect. 
A)  An action that violates some tolerance limits of a system which has little or no effect on the system or people. 
B)  An action that violates some tolerance limits of a system which has the potential to affect the system or people. 
C)  An action that violates the people of the system. 
D)  An undesirable effect.

Question 13

Compliance with warnings is influenced by

Accepted Answer

A)  Familiarity with the situation. 
B)  Level of training. 
C)  The color of the warning. 
D)  The type of equipment. 
A)  Familiarity with the situation. 
B)  Level of training. 
C)  The color of the warning. 
D)  The type of equipment.

Question 14

The extent to which individuals are error free defines

Accepted Answer

A)  Human error limits. 
B)  Human performance shaping factors. 
C)  Human reliability. 
D)  Human reliability analysis. 
A)  Human error limits. 
B)  Human performance shaping factors. 
C)  Human reliability. 
D)  Human reliability analysis.

Question 15

Explain how errors can be related to Norman's "in the head" vs "in the world" knowledge.

Accepted Answer

Errors can be related to Norman's "in th

Question 16

You are walking through a restaurant, where some ceilings are low and various steps are hard to see. You have the possibility of tripping on the steps or hitting your head on the ceiling. A warning sign should be posted. Which warning word would be most appropriate?

Accepted Answer

A)  BEWARE 
B)  CAUTION 
C)  DANGER 
D)  WARNING 
A)  BEWARE 
B)  CAUTION 
C)  DANGER 
D)  WARNING

Question 17

According to the Generic Error-Modeling System, after realizing he processed an order incorrectly Jim would

Accepted Answer

A)  Apply "in the world" knowledge. 
B)  Move into rule-based processing. 
C)  Start with knowledge-based process. 
D)  Use skill-based solutions. 
A)  Apply "in the world" knowledge. 
B)  Move into rule-based processing. 
C)  Start with knowledge-based process. 
D)  Use skill-based solutions.

Question 18

During a day of bottling at the winery, someone misplaced some equipment, which lead to a great deal of the wine spilling on the floor. To prevent this from happening in the future, it is important

Accepted Answer

A)  For the worker to determine what went wrong and fix it. 
B)  That the worker is not penalized for reporting the incident. 
C)  To Report the error even though the worker might be suspended and have to pay for the lost wine. 
D)  To share the information with trusted co-workers in order to determine a team solution to the problem. 
A)  For the worker to determine what went wrong and fix it. 
B)  That the worker is not penalized for reporting the incident. 
C)  To Report the error even though the worker might be suspended and have to pay for the lost wine. 
D)  To share the information with trusted co-workers in order to determine a team solution to the problem.

Question 19

You have three projects, two tests, and a paper due at the end of the week.

Accepted Answer

A)  Stress is high. 
B)  The stressors should be determined to reduce the stress. 
C)  You have six stressors to deal with. 
D)  You will be stressed. 
A)  Stress is high. 
B)  The stressors should be determined to reduce the stress. 
C)  You have six stressors to deal with. 
D)  You will be stressed.

Question 20

Warnings are displays that need to be

Accepted Answer

A)  Noticed, understood, and implementable. 
B)  Seen, colorful, and understood. 
C)  Implementable, applicable, and timely. 
D)  Clear in describing the accident and animated. 
A)  Noticed, understood, and implementable. 
B)  Seen, colorful, and understood. 
C)  Implementable, applicable, and timely. 
D)  Clear in describing the accident and animated.

"Human error"

When individuals do not follow the safety rules and do not get hurt this is

Ralph made a wrong turn. Normally, he would turn around and go back to where he made the wrong turn. Turning around was not an option due construction and traffic, which caused Ralph to get lost. This is an example of

When slicing potatoes for dinner, the knife slips and cuts the potato at an odd angle, just missing your thumb. This is a(n)

To reduce errors, the first and most important task is to

Explain how can human factors help reduce accidents.

Failing to perform an action correctly is a(n) _ whereas failing to perform an action is a(n) .

The agency that enforces safety laws is the

Individuals often don't follow warnings because

One's best performance is often related to an "optimal level" of stress. This optimal level

Human factors can assist with the reduction of errors by

Human error is

Compliance with warnings is influenced by

The extent to which individuals are error free defines

Explain how errors can be related to Norman's "in the head" vs "in the world" knowledge.

You are walking through a restaurant, where some ceilings are low and various steps are hard to see. You have the possibility of tripping on the steps or hitting your head on the ceiling. A warning sign should be posted. Which warning word would be most appropriate?

According to the Generic Error-Modeling System, after realizing he processed an order incorrectly Jim would

During a day of bottling at the winery, someone misplaced some equipment, which lead to a great deal of the wine spilling on the floor. To prevent this from happening in the future, it is important

You have three projects, two tests, and a paper due at the end of the week.

Warnings are displays that need to be

Introduction to Human Factors

Research Methods

Visual, Tactile, and Olfactory Displays

Audition and Vestibular Function

Methods of Evaluation

Attention, Memory, and Multitasking

Decision-Making

Motor Skills and Control

Anthropometry and Biomechanics

Environmental Design

Future Trends in Human Factors

Filters

Exam 11: Human Error

"Human error"

When individuals do not follow the safety rules and do not get hurt this is

Ralph made a wrong turn. Normally, he would turn around and go back to where he made the wrong turn. Turning around was not an option due construction and traffic, which caused Ralph to get lost. This is an example of

When slicing potatoes for dinner, the knife slips and cuts the potato at an odd angle, just missing your thumb. This is a(n)

To reduce errors, the first and most important task is to

Explain how can human factors help reduce accidents.

Failing to perform an action correctly is a(n) _____________ whereas failing to perform an action is a(n) ____________.

The agency that enforces safety laws is the

Individuals often don't follow warnings because

One's best performance is often related to an "optimal level" of stress. This optimal level

Human factors can assist with the reduction of errors by

Human error is

Compliance with warnings is influenced by

The extent to which individuals are error free defines

Explain how errors can be related to Norman's "in the head" vs "in the world" knowledge.

You are walking through a restaurant, where some ceilings are low and various steps are hard to see. You have the possibility of tripping on the steps or hitting your head on the ceiling. A warning sign should be posted. Which warning word would be most appropriate?

According to the Generic Error-Modeling System, after realizing he processed an order incorrectly Jim would

During a day of bottling at the winery, someone misplaced some equipment, which lead to a great deal of the wine spilling on the floor. To prevent this from happening in the future, it is important

You have three projects, two tests, and a paper due at the end of the week.

Warnings are displays that need to be

Introduction to Human Factors

Research Methods

Visual, Tactile, and Olfactory Displays

Audition and Vestibular Function

Methods of Evaluation

Attention, Memory, and Multitasking

Decision-Making

Motor Skills and Control

Anthropometry and Biomechanics

Environmental Design

Future Trends in Human Factors

Filters

Failing to perform an action correctly is a(n) _ whereas failing to perform an action is a(n) .