Question 1

Which of the following is NOT a feature of the TCP protocol?

Accepted Answer

A) Provides hardware address to IP address resolution. 
B) Assures reliable delivery. 
C) It is connection oriented. 
D) Uses sockets and ports to exchange data between applications. 
A) Provides hardware address to IP address resolution. 
B) Assures reliable delivery. 
C) It is connection oriented. 
D) Uses sockets and ports to exchange data between applications.

Question 2

You are a technician and a network user calls up complaining that he is not able to access the network resources. What is the first thing that you should do?

Accepted Answer

A) Check for a link light on the network adapter 
B) Check the TCP/IP settings on the computer 
C) Check the network cable 
D) Check the switch 
A) Check for a link light on the network adapter 
B) Check the TCP/IP settings on the computer 
C) Check the network cable 
D) Check the switch

Question 3

David is the system administrator for a company. A user calls him and tells that he has forgotten his password and requests a new password. What should David do?

Accepted Answer

A) David should change the password only after verifying the user's identity against the records. 
B) David should reset the password. 
C) David should ask him to send the request over postal mail. 
D) David should not change the password. 
A) David should change the password only after verifying the user's identity against the records. 
B) David should reset the password. 
C) David should ask him to send the request over postal mail. 
D) David should not change the password.

Question 4

If a computer is not protected with a UPS, which of the following problems can occur when power is restored after a power failure?

Accepted Answer

A) ROM needs to be programmed 
B) The CMOS RAM has a battery failure 
C) There is danger from a power surge 
D) The motherboard switch needs to be reset 
A) ROM needs to be programmed 
B) The CMOS RAM has a battery failure 
C) There is danger from a power surge 
D) The motherboard switch needs to be reset

Question 5

You are upgrading your company's infrastructure by implementing a video conferencing setup and have begun to experience network degradation. You have determined that a hub is causing the bottleneck. Which of these network devices should you replace your hub with?

Accepted Answer

A) Switch 
B) Amplifier 
C) Repeater 
D) Router 
A) Switch 
B) Amplifier 
C) Repeater 
D) Router

Question 6

Which of the following tools should be use to enable auditing on a local level?

Accepted Answer

A) Local Security Settings 
B) AD policy 
C) Group Policy 
D) User Settings 
A) Local Security Settings 
B) AD policy 
C) Group Policy 
D) User Settings

Question 7

John wants to transfer some information to his computer from his friend's USB drive. Which of the following should he do before transferring information?

Accepted Answer

A) Scan the USB drive for viruses and other malicious codes. 
B) Nothing needs to be done. Transfer information. 
C) Ask his friend to scan the USB drive in his computer. 
D) Insert the USB drive on the computer and check if it works. 
A) Scan the USB drive for viruses and other malicious codes. 
B) Nothing needs to be done. Transfer information. 
C) Ask his friend to scan the USB drive in his computer. 
D) Insert the USB drive on the computer and check if it works.

Question 8

Which of the following have the ability to hide certain processes and connections from the operating system?

Accepted Answer

A) Rootkit 
B) Worm 
C) Botnet 
D) Logic Bomb 
A) Rootkit 
B) Worm 
C) Botnet 
D) Logic Bomb

Question 9

Which of the following authentication modes are most secure?

Accepted Answer

A) Biometric 
B) Password 
C) Access card 
D) Photo-identity 
A) Biometric 
B) Password 
C) Access card 
D) Photo-identity

Question 10

Which type of coaxial cable does the carrier use if you are connected to the Internet through a broadband cable carrier?

Accepted Answer

A) RG-8 
B) RG-59 
C) RG-7 
D) RG-6 
A) RG-8 
B) RG-59 
C) RG-7 
D) RG-6

Question 11

John wants to enable the Hibernate option on his Windows XP laptop computer. Which of the following is the right path to enable Hibernation?

Accepted Answer

A) Right click Desktop, select Properties >Screen Savers > Monitor Power > Power > Hibernate. 
B) Right click Desktop, select Properties >Select Settings > Monitor Power > Power > Hibernate > Enable. 
C) Right click Desktop, select Properties >Select Desktop > Monitor Power > Power > Hibernate > OK. 
D) Right click Desktop, select Properties >Select Desktop > Monitor Power > Power > Power Schemes. 
A) Right click Desktop, select Properties >Screen Savers > Monitor Power > Power > Hibernate. 
B) Right click Desktop, select Properties >Select Settings > Monitor Power > Power > Hibernate > Enable. 
C) Right click Desktop, select Properties >Select Desktop > Monitor Power > Power > Hibernate > OK. 
D) Right click Desktop, select Properties >Select Desktop > Monitor Power > Power > Power Schemes.

Question 12

Which of the following network troubleshooting tools helps you find the path taken by a data packet from the source to the destination?

Accepted Answer

A) Winstat 
B) Ping 
C) Tracert 
D) Netstat 
A) Winstat 
B) Ping 
C) Tracert 
D) Netstat

Question 13

John is concerned about users using thumb drives to connect to USB ports on company workstations, contemplating a data theft of sensitive files. What should he do to fix this concern?

Accepted Answer

A) Disable USB in the workstation BIOS 
B) Seal all USB ports 
C) Install Antivirus 
D) Install Firewall 
A) Disable USB in the workstation BIOS 
B) Seal all USB ports 
C) Install Antivirus 
D) Install Firewall

Question 14

A technician deploys a computer in a public library and wants to create user accounts with limited permissions. Which of the following accounts would the technician setup?

Accepted Answer

A) Limited user accounts 
B) Back up user account 
C) Power user account 
D) Administrator user account 
A) Limited user accounts 
B) Back up user account 
C) Power user account 
D) Administrator user account

Question 15

Which of the following protocols are responsible for translating a fully-qualified domain name into the IP address?

Accepted Answer

A) ARP 
B) DHCP 
C) WINS 
D) DNS 
A) ARP 
B) DHCP 
C) WINS 
D) DNS

Question 16

George has just attached a computer with an NIC to a network. He is not sure if the NIC has a physical connectivity with the network. Which of the following demonstrates that there is successful physical connectivity between your NIC and the network?

Accepted Answer

A) Being able to ping the local host successfully 
B) Glowing NIC LEDs 
C) Device Manager shows that the NIC is OK 
D) Able to boot the PC successfully 
A) Being able to ping the local host successfully 
B) Glowing NIC LEDs 
C) Device Manager shows that the NIC is OK 
D) Able to boot the PC successfully

Question 17

David is switching ON his computer after a month, and an error message displays stating "No operating system found." Which of the following is NOT a possible cause of this issue?

Accepted Answer

A) A device in SYSTEM.INI cannot be found 
B) There are corrupt boot files 
C) The boot sector is corrupt 
D) All of the above are possible causes of this issue 
A) A device in SYSTEM.INI cannot be found 
B) There are corrupt boot files 
C) The boot sector is corrupt 
D) All of the above are possible causes of this issue

Question 18

A newly hired security specialist is asked to evaluate a company's network security. The security specialist discovers that users have installed personal software, the network OS has default settings, no patches have been installed, and passwords are not required to be changed regularly. Which of the following would be the first step to take?

Accepted Answer

A) Establish and enforce a security policy 
B) Install software patches 
C) Disable non-essential services 
D) Password management 
A) Establish and enforce a security policy 
B) Install software patches 
C) Disable non-essential services 
D) Password management

Question 19

David recently updated his network card driver. After this update, he is not able to connect to the internet. The device manager shows that the driver is not compatible. Which of the following could help him to restore the old version of the driver?

Accepted Answer

A) Update Driver 
B) Modify Driver 
C) Roll back Driver 
D) Uninstall Driver 
A) Update Driver 
B) Modify Driver 
C) Roll back Driver 
D) Uninstall Driver

Question 20

You just made a floppy boot disk and want to test it. You put the disk in the drive and restart the computer but it boots up to the Windows XP GUI. What could have caused this?

Accepted Answer

A) The BIOS is set to boot the hard drive first 
B) The disk is set to write protect 
C) You did not set the boot sector of the disk to active 
D) You left your Windows 9x CD in the CD-ROM drive 
A) The BIOS is set to boot the hard drive first 
B) The disk is set to write protect 
C) You did not set the boot sector of the disk to active 
D) You left your Windows 9x CD in the CD-ROM drive

Exam 19: Essentials

Which of the following is NOT a feature of the TCP protocol?

You are a technician and a network user calls up complaining that he is not able to access the network resources. What is the first thing that you should do?

David is the system administrator for a company. A user calls him and tells that he has forgotten his password and requests a new password. What should David do?

If a computer is not protected with a UPS, which of the following problems can occur when power is restored after a power failure?

You are upgrading your company's infrastructure by implementing a video conferencing setup and have begun to experience network degradation. You have determined that a hub is causing the bottleneck. Which of these network devices should you replace your hub with?

Which of the following tools should be use to enable auditing on a local level?

John wants to transfer some information to his computer from his friend's USB drive. Which of the following should he do before transferring information?

Which of the following have the ability to hide certain processes and connections from the operating system?

Which of the following authentication modes are most secure?

Which type of coaxial cable does the carrier use if you are connected to the Internet through a broadband cable carrier?

John wants to enable the Hibernate option on his Windows XP laptop computer. Which of the following is the right path to enable Hibernation?

Which of the following network troubleshooting tools helps you find the path taken by a data packet from the source to the destination?

John is concerned about users using thumb drives to connect to USB ports on company workstations, contemplating a data theft of sensitive files. What should he do to fix this concern?

A technician deploys a computer in a public library and wants to create user accounts with limited permissions. Which of the following accounts would the technician setup?

Which of the following protocols are responsible for translating a fully-qualified domain name into the IP address?

George has just attached a computer with an NIC to a network. He is not sure if the NIC has a physical connectivity with the network. Which of the following demonstrates that there is successful physical connectivity between your NIC and the network?

David is switching ON his computer after a month, and an error message displays stating "No operating system found." Which of the following is NOT a possible cause of this issue?

David recently updated his network card driver. After this update, he is not able to connect to the internet. The device manager shows that the driver is not compatible. Which of the following could help him to restore the old version of the driver?

You just made a floppy boot disk and want to test it. You put the disk in the drive and restart the computer but it boots up to the Windows XP GUI. What could have caused this?

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