Question 1

What is the best way to change the drive a Windows computer boots from?

Accepted Answer

A) Swap in a different hard drive 
B) Use the BIOS to change the boot order 
C) Insert a CD with an operating system 
D) Using the MSCONFIG utility 
E) Using disk defragmenter 
A) Swap in a different hard drive 
B) Use the BIOS to change the boot order 
C) Insert a CD with an operating system 
D) Using the MSCONFIG utility 
E) Using disk defragmenter

Question 2

What is the first octet range for a Class A IP address?

Accepted Answer

A) 0 to 126 
B) 1 to 191 
C) 1 to 100 
D) 2 to 100 
A) 0 to 126 
B) 1 to 191 
C) 1 to 100 
D) 2 to 100

Question 3

Choose the most effective method to prevent computer viruses from spreading throughout the network:

Accepted Answer

A) You should enable scanning of all e-mail attachments 
B) You should require root/administrator access to run programs and applications 
C) You should prevent the execution of .vbs files 
D) You should install a host based IDS (Intrusion Detection System) 
A) You should enable scanning of all e-mail attachments 
B) You should require root/administrator access to run programs and applications 
C) You should prevent the execution of .vbs files 
D) You should install a host based IDS (Intrusion Detection System)

Question 4

You can create a restore point on your Windows XP computer. How can you do so?

Accepted Answer

A) Open System Tools and use the System Restore application. 
B) Open C drive and run the System Restore application. 
C) Open Backup in System Tools and run the Restore application. 
D) Open System Restore in the Task Manager. 
A) Open System Tools and use the System Restore application. 
B) Open C drive and run the System Restore application. 
C) Open Backup in System Tools and run the Restore application. 
D) Open System Restore in the Task Manager.

Question 5

You observe that at different divisions of the UpwardPro.com office, CAT5e cables are lying around on the floor. What should you do about these cables?

Accepted Answer

A) Remove the cabling and install a wireless access point 
B) Reroute the cables using a protective sheath 
C) Tape the cables securely to the floor 
D) Inform the administrator about this potential security risk 
A) Remove the cabling and install a wireless access point 
B) Reroute the cables using a protective sheath 
C) Tape the cables securely to the floor 
D) Inform the administrator about this potential security risk

Question 6

Which of the following WAN specifications transmits data above 51 Mbps?

Accepted Answer

A) ISDN PRI 
B) T1 
C) T3 
D) OC-1 
A) ISDN PRI 
B) T1 
C) T3 
D) OC-1

Question 7

John is experiencing problems with a slow start-up process when he switches ON the computer. Which of these utilities can be used to stop certain applications from starting automatically when the computer boots up?

Accepted Answer

A) CONFIG 
B) REGEDIT 
C) SYSEDIT 
D) MSCONFIG 
A) CONFIG 
B) REGEDIT 
C) SYSEDIT 
D) MSCONFIG

Question 8

David has been told by a Technical Support Executive to clear all temporary internet files from his computer to improvethe internet access speed and reliability on his computer. Which of the following utilities should he use?

Accepted Answer

A) Disk Cleanup 
B) CHKDSK 
C) Disk Management 
D) Disk Defragmenter 
A) Disk Cleanup 
B) CHKDSK 
C) Disk Management 
D) Disk Defragmenter

Question 9

Which of the following is a method of removing or bypassing a BIOS password?

Accepted Answer

A) Remove the CMOS battery 
B) Change memory card 
C) Re-connect all drive cables to the motherboard 
D) Restart the computer 
A) Remove the CMOS battery 
B) Change memory card 
C) Re-connect all drive cables to the motherboard 
D) Restart the computer

Question 10

What is the generic term that defines a hacker going through your refuse to find critical information?

Accepted Answer

A) Dumpster diving 
B) Refuse searching 
C) Refuse diving 
D) Dumpster searching 
A) Dumpster diving 
B) Refuse searching 
C) Refuse diving 
D) Dumpster searching

Question 11

A high-end user has a computer with multiple CPUs at the office and wants to simulate the processing results on his home computer with a single CPU. What technology might you recommend to this user?

Accepted Answer

A) Multi-threading 
B) Multicore 
C) Hypertransport 
D) VMWare 
A) Multi-threading 
B) Multicore 
C) Hypertransport 
D) VMWare

Question 12

A customer has purchased a new printer and connected it to his XP Home desktop using a USB cable. The computer has detected the printer connected to the USB port. However, he complains that the printer is not printing. What is the most likely cause of this problem?

Accepted Answer

A) The USB port is not working 
B) The printer is not working 
C) The printer is not compatible with the computer 
D) The printer driver needs to be loaded 
A) The USB port is not working 
B) The printer is not working 
C) The printer is not compatible with the computer 
D) The printer driver needs to be loaded

Question 13

Which of the following aspects of a password security policy can help you to decrease the probability that a password can be guessed?

Accepted Answer

A) Long password 
B) Short password 
C) Alphanumeric password 
D) Passwords with numbers, alphabets, and special characters 
A) Long password 
B) Short password 
C) Alphanumeric password 
D) Passwords with numbers, alphabets, and special characters

Question 14

David purchased a new IDE hard drive and installed it on his computer. He switched ON and found that the new hard drive was not recognized. Which of the following should he check for FIRST?

Accepted Answer

A) Jumpers on the hard drive 
B) Cable sequence 
C) Drivers that need to be loaded 
D) Hard drive manufacturer Website information 
A) Jumpers on the hard drive 
B) Cable sequence 
C) Drivers that need to be loaded 
D) Hard drive manufacturer Website information

Question 15

Which of the following terms refers to the process of establishing a standard for security?

Accepted Answer

A) Methods research 
B) Security evaluation 
C) Baselining 
D) Hardening 
A) Methods research 
B) Security evaluation 
C) Baselining 
D) Hardening

Question 16

You want to install Automatic updates on your computer at 3:00 PM every day. Which of the following depicts a path that can be used to configure the automatic installation of Windows updates at the same time each day?

Accepted Answer

A) Open Automatic Updates on the Start menu, select the Automatic (Recommended) radio button, and specify the time. 
B) Open Windows Updates on the Start menu, select the Automatic (Recommended) radio button, and specify the time. 
C) Open Automatic Updates in the Administrative Tools menu, select the Automatic (Recommended) radio button, and specify the time. 
D) Open Windows Update Scheduler in System Tools, select the Automatic (Recommended) radio button, and specify the time. 
A) Open Automatic Updates on the Start menu, select the Automatic (Recommended) radio button, and specify the time. 
B) Open Windows Updates on the Start menu, select the Automatic (Recommended) radio button, and specify the time. 
C) Open Automatic Updates in the Administrative Tools menu, select the Automatic (Recommended) radio button, and specify the time. 
D) Open Windows Update Scheduler in System Tools, select the Automatic (Recommended) radio button, and specify the time.

Question 17

David installed a new set of drivers for one of his hardware components. Since then, the computer has not been able to boot to the OS. What could be the first step in resolving this problem?

Accepted Answer

A) Rewrite all the lines in the CONFIG.SYS or AUTOEXEC.BAT 
B) Check if the hardware device is plugged in properly 
C) Reinstall the operating system 
D) Reboot to the Last Known Good Configuration 
A) Rewrite all the lines in the CONFIG.SYS or AUTOEXEC.BAT 
B) Check if the hardware device is plugged in properly 
C) Reinstall the operating system 
D) Reboot to the Last Known Good Configuration

Question 18

David is getting an error message on his screen which reads "Non-system disk or disk" error. How would you start troubleshooting this issue?

Accepted Answer

A) Look for the boot sector in an operating system. 
B) Dump out the virtual memory 
C) Check if the keyboard is plugged in 
D) Re-install the operating system. 
A) Look for the boot sector in an operating system. 
B) Dump out the virtual memory 
C) Check if the keyboard is plugged in 
D) Re-install the operating system.

Question 19

Which of the following is often misused by spyware to collect and report a user's activities?

Accepted Answer

A) Tracking cookie 
B) Session cookie 
C) Normal cookie 
D) Collection cookie 
A) Tracking cookie 
B) Session cookie 
C) Normal cookie 
D) Collection cookie

Question 20

Which of the following products verifies that files received by an SMTP server do not contain any suspicious code?

Accepted Answer

A) IDS 
B) Web virus filter 
C) Packet filter firewall 
D) E-mail virus filter 
A) IDS 
B) Web virus filter 
C) Packet filter firewall 
D) E-mail virus filter

Exam 19: Essentials

What is the best way to change the drive a Windows computer boots from?

What is the first octet range for a Class A IP address?

Choose the most effective method to prevent computer viruses from spreading throughout the network:

You can create a restore point on your Windows XP computer. How can you do so?

You observe that at different divisions of the UpwardPro.com office, CAT5e cables are lying around on the floor. What should you do about these cables?

Which of the following WAN specifications transmits data above 51 Mbps?

John is experiencing problems with a slow start-up process when he switches ON the computer. Which of these utilities can be used to stop certain applications from starting automatically when the computer boots up?

David has been told by a Technical Support Executive to clear all temporary internet files from his computer to improvethe internet access speed and reliability on his computer. Which of the following utilities should he use?

Which of the following is a method of removing or bypassing a BIOS password?

What is the generic term that defines a hacker going through your refuse to find critical information?

A high-end user has a computer with multiple CPUs at the office and wants to simulate the processing results on his home computer with a single CPU. What technology might you recommend to this user?

A customer has purchased a new printer and connected it to his XP Home desktop using a USB cable. The computer has detected the printer connected to the USB port. However, he complains that the printer is not printing. What is the most likely cause of this problem?

Which of the following aspects of a password security policy can help you to decrease the probability that a password can be guessed?

David purchased a new IDE hard drive and installed it on his computer. He switched ON and found that the new hard drive was not recognized. Which of the following should he check for FIRST?

Which of the following terms refers to the process of establishing a standard for security?

You want to install Automatic updates on your computer at 3:00 PM every day. Which of the following depicts a path that can be used to configure the automatic installation of Windows updates at the same time each day?

David installed a new set of drivers for one of his hardware components. Since then, the computer has not been able to boot to the OS. What could be the first step in resolving this problem?

David is getting an error message on his screen which reads "Non-system disk or disk" error. How would you start troubleshooting this issue?

Which of the following is often misused by spyware to collect and report a user's activities?

Which of the following products verifies that files received by an SMTP server do not contain any suspicious code?

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