Exam 20: Business and Professional Speaking

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S.T.A.R. stands for ______, task, action, and result.

(Short Answer)
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Meeting members should avoid performing self-serving roles which focus exclusively on a member's needs but not helpful to or in the best interests of others in the meeting.

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What are a few ways to conduct a successful training session?

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Which type of questions introduces a topic or area for exploration?

(Multiple Choice)
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A possible question you could ask the interviewer is "what do you like best about the organization's ______?"

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It is important to demonstrate the ______ of the training to those in attendance.

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Before arriving, compile a list of ______ for the interviewer.

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Secondary questions introduce a topic or area for exploration.

(True/False)
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______ questions, also known as probing questions, follow up on primary questions.

(Short Answer)
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Meeting members should avoid performing ______ roles which focus exclusively on a member's needs but not helpful to or in the best interests of others in the meeting.

(Short Answer)
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A/an ______ is a short talk that provides information needed to complete a task or make a decision.

(Multiple Choice)
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______ give workshops on virtually any subject.

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At which stage in the interview is rapport built?

(Multiple Choice)
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Secondary questions follow up on ______ questions.

(Multiple Choice)
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Which of the following is a way to demonstrate confidence during an interview?

(Multiple Choice)
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Which of the following is unnecessary for a meeting?

(Multiple Choice)
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What are behaviors that can turn off interviewers?

(Essay)
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To obtain the endorsement of those listening to you, you would deliver a ______.

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Make a game plan for an interview.

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Some pitches are very brief-we call them "elevator pitches"-and basically depend on you distilling your idea into a few words that can be conveyed to an audience within 5 to 10 seconds.

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