Question 1

When you answer a questioner with "Let me approach the question this way...," you attempt to ______.

Accepted Answer

A)  stay on course 
B)  think through your answer 
C)  be defensive 
D)  gracefully bring the Q&A session to a close 
A)  stay on course 
B)  think through your answer 
C)  be defensive 
D)  gracefully bring the Q&A session to a close

Question 2

We tend to remember what we hear in the middle of a speech.

Accepted Answer

A) True 
 B)False

Question 3

A speaker should not allow questions during a presentation.

Accepted Answer

A) True 
 B)False

Question 4

Why would a speaker allow questions during a presentation?

Accepted Answer

Answer will typically include: A speaker

Question 5

Why should you address your answer to the entire audience, not just who asked?

Accepted Answer

Answer will typically include: It will c

Question 6

Which of the following is a drawback of waiting until the end to answer questions?

Accepted Answer

A)  Audience members can have difficulty concentrating. 
B)  Audience members may simply not think about their question. 
C)  Audience members will always remember their questions. 
D)  Audience members may be able to distract you more easily. 
A)  Audience members can have difficulty concentrating. 
B)  Audience members may simply not think about their question. 
C)  Audience members will always remember their questions. 
D)  Audience members may be able to distract you more easily.

Question 7

If an audience member asks a question that you do not know the answer to, how should you respond?

Accepted Answer

A)  Bluff your answer. 
B)  Give an answer to a question that wasn't asked. 
C)  Say "no comment." 
D)  Say you will need to look into the answer. 
A)  Bluff your answer. 
B)  Give an answer to a question that wasn't asked. 
C)  Say "no comment." 
D)  Say you will need to look into the answer.

Question 8

Avoiding questions prior to speaking lets the speaker adapt the talk.

Accepted Answer

A) True 
 B)False

Question 9

If you are giving a business presentation and your boss interrupts you with a question, what must you likely do?

Accepted Answer

A)  Stop and answer it. 
B)  Pretend you didn't hear. 
C)  Refuse to answer. 
D)  Tell him or her to wait. 
A)  Stop and answer it. 
B)  Pretend you didn't hear. 
C)  Refuse to answer. 
D)  Tell him or her to wait.

Question 10

Speakers may lose ground if their answers leave receivers ______.

Accepted Answer

The answer of Speakers may lose ground if their answers...

Question 11

What is the primacy-recency factor?

Accepted Answer

Answer will typically include: A drawbac

Question 12

You should end your Q&A session by ______ the audience.

Accepted Answer

The answer of You should end your Q&A session by...

Question 13

Some questions may be stated so poorly that you have difficulty understanding them.

Accepted Answer

A) True 
 B)False

Question 14

The Q&A session, while enjoyable, can also be quite challenging.

Accepted Answer

A) True 
 B)False

Question 15

A Q&A session should not terminate without warning.

Accepted Answer

A) True 
 B)False

Question 16

An answer should never be a put-down.

Accepted Answer

A) True 
 B)False

Question 17

To demonstrate their expertise and ______, speakers may solicit questions personally from the audience at the outset of a presentation.

Accepted Answer

The answer of To demonstrate their expertise and ______, speakers...

Question 18

If an audience member asks a question you don't like, you should do which of the following?

Accepted Answer

A)  react emotionally 
B)  question the motives of the questioner 
C)  rephrase the question more appropriately 
D)  not answer the question 
A)  react emotionally 
B)  question the motives of the questioner 
C)  rephrase the question more appropriately 
D)  not answer the question

Question 19

When an irrelevant question is asked, you need to take control, by reframing the question to focus on your goal.

Accepted Answer

A) True 
 B)False

Question 20

You should end your Q&A session by thanking the audience.

Accepted Answer

A) True 
 B)False

Exam 24: Answering Questions

When you answer a questioner with "Let me approach the question this way...," you attempt to ______.

We tend to remember what we hear in the middle of a speech.

A speaker should not allow questions during a presentation.

Why would a speaker allow questions during a presentation?

Why should you address your answer to the entire audience, not just who asked?

Which of the following is a drawback of waiting until the end to answer questions?

If an audience member asks a question that you do not know the answer to, how should you respond?

Avoiding questions prior to speaking lets the speaker adapt the talk.

If you are giving a business presentation and your boss interrupts you with a question, what must you likely do?

Speakers may lose ground if their answers leave receivers ______.

What is the primacy-recency factor?

You should end your Q&A session by ______ the audience.

Some questions may be stated so poorly that you have difficulty understanding them.

The Q&A session, while enjoyable, can also be quite challenging.

A Q&A session should not terminate without warning.

An answer should never be a put-down.

To demonstrate their expertise and ______, speakers may solicit questions personally from the audience at the outset of a presentation.

If an audience member asks a question you don't like, you should do which of the following?

When an irrelevant question is asked, you need to take control, by reframing the question to focus on your goal.

You should end your Q&A session by thanking the audience.

Building Confidence and Your First Speech

Public Speaking in a Global World: Inclusion, Ethics, and Critical Thinking

Listening Critically

Analyzing and Adapting to the Audience

Selecting a Topic and Purpose

Finding and Evaluating Research

Integrating Support

Organizing the Main Points of Your Speech

Outlining Your Speech

Beginning and Ending Your Speech

Wording the Speech

Delivery Modes and Practice

Delivering Your Speech: Nonverbal Messages Matter

Using Presentation Aids

Speak to Inform

Prepare to Persuade

Methods of Persuasion

Planning and Presenting in Small Groups

Special Occasion Speeches

Business and Professional Speaking

Storytelling

Speaking Across College Courses

Presenting Online

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