Question 1

In general, you should use a conversational style when speaking to small groups and a more formal style for large groups who are unfamiliar with you.

Accepted Answer

A) True 
 B)False

Question 2

One of the steps in analyzing your audience is to

Accepted Answer

A)  remember to keep your speech or oral presentation short. 
B)  determine whether your audience is comfortable listening to the language you speak. 
C)  prepare a detailed, informative outline. 
D)  define your purpose. 
A)  remember to keep your speech or oral presentation short. 
B)  determine whether your audience is comfortable listening to the language you speak. 
C)  prepare a detailed, informative outline. 
D)  define your purpose.

Question 3

For a large audience and an important event, you will generally need to establish a(n) ________ atmosphere and to deliver your remarks on a stage or platform.

Accepted Answer

The answer of For a large audience and an important...

Question 4

One good way to arouse audience interest during the introduction of your presentation on a new product line would be to pass out samples of the product.

Accepted Answer

A) True 
 B)False

Question 5

Delivering your presentation by reading it word-for-word is usually a bad idea except when

Accepted Answer

A)  the audience is hostile. 
B)  you're covering policy statements or legal documents that must be presented verbatim. 
C)  your presentation is very lengthy. 
D)  the presentation is humorous. 
A)  the audience is hostile. 
B)  you're covering policy statements or legal documents that must be presented verbatim. 
C)  your presentation is very lengthy. 
D)  the presentation is humorous.

Question 6

Speeches and oral presentations are much like any other messages in that

Accepted Answer

A)  they require no planning. 
B)  they deal with emotional or personal issues to a similar extent. 
C)  the interaction between the audience and speaker is similar. 
D)  they require similar planning. 
A)  they require no planning. 
B)  they deal with emotional or personal issues to a similar extent. 
C)  the interaction between the audience and speaker is similar. 
D)  they require similar planning.

Question 7

Giving your audience a preview of what you'll be talking about will reduce their interest and attention.

Accepted Answer

A) True 
 B)False

Question 8

To help keep your audience's attention during a presentation, illustrate your ideas with diagrams, photographs, charts or other ________-they will enliven your message, help you connect with the audience, and help people remember your message more effectively.

Accepted Answer

The answer of To help keep your audience's attention during...

Question 9

Simplicity of organization is important only if your speech is short.

Accepted Answer

A) True 
 B)False

Question 10

In a longer presentation, how does your purpose influence the way you organize your material?

Accepted Answer

If the purpose is to inform, use a direc

Question 11

To reduce the formality of an oral presentation,

Accepted Answer

A)  deliver your remarks in a conversational tone. 
B)  seat the audience in rows. 
C)  use a large room. 
D)  do all of the above. 
A)  deliver your remarks in a conversational tone. 
B)  seat the audience in rows. 
C)  use a large room. 
D)  do all of the above.

Question 12

If you have no working relationship with your audience, you have only a few minutes to convince them that what you have to say is worth listening to.

Accepted Answer

A) True 
 B)False

Question 13

The two most common purposes of business presentations are to

Accepted Answer

A)  analyze and synthesize. 
B)  regulate and validate. 
C)  illustrate and entertain. 
D)  inform and persuade. 
A)  analyze and synthesize. 
B)  regulate and validate. 
C)  illustrate and entertain. 
D)  inform and persuade.

Question 14

If your purpose is to analyze, persuade, or collaborate, you should organize your speech around conclusions and recommendations or a logical argument.

Accepted Answer

A) True 
 B)False

Question 15

The ________ refers to "a line of communication created by people in an audience to connect with others inside or outside the room, with or without the knowledge of the speaker."

Accepted Answer

The answer of The ________ refers to "a line of...

Question 16

You can overcome ________ related to public speaking by concentrating on your message and your audience, not on your fears.

Accepted Answer

The answer of You can overcome ________ related to public...

Question 17

You should always end business presentations in a cheerful, optimistic tone-even if it means glossing over obvious disagreements among your audience members.

Accepted Answer

A) True 
 B)False

Question 18

Even when you expect your audience to be skeptical, the direct approach is always best for presentations.

Accepted Answer

A) True 
 B)False

Question 19

For business presentations, time restraints are usually

Accepted Answer

A)  meaningless-audiences expect presenters to take a little more time than they're allotted. 
B)  imposed only on lower-level employees. 
C)  not important if you are presenting to your colleagues. 
D)  rigid, permitting little or no flexibility. 
A)  meaningless-audiences expect presenters to take a little more time than they're allotted. 
B)  imposed only on lower-level employees. 
C)  not important if you are presenting to your colleagues. 
D)  rigid, permitting little or no flexibility.

Question 20

The purpose of most business presentations is to inform or ________.

Accepted Answer

The answer of The purpose of most business presentations is...

Exam 16: Developing Oral and Online Presentations

In general, you should use a conversational style when speaking to small groups and a more formal style for large groups who are unfamiliar with you.

One of the steps in analyzing your audience is to

For a large audience and an important event, you will generally need to establish a(n) ________ atmosphere and to deliver your remarks on a stage or platform.

One good way to arouse audience interest during the introduction of your presentation on a new product line would be to pass out samples of the product.

Delivering your presentation by reading it word-for-word is usually a bad idea except when

Speeches and oral presentations are much like any other messages in that

Giving your audience a preview of what you'll be talking about will reduce their interest and attention.

To help keep your audience's attention during a presentation, illustrate your ideas with diagrams, photographs, charts or other ________-they will enliven your message, help you connect with the audience, and help people remember your message more effectively.

Simplicity of organization is important only if your speech is short.

In a longer presentation, how does your purpose influence the way you organize your material?

To reduce the formality of an oral presentation,

If you have no working relationship with your audience, you have only a few minutes to convince them that what you have to say is worth listening to.

The two most common purposes of business presentations are to

If your purpose is to analyze, persuade, or collaborate, you should organize your speech around conclusions and recommendations or a logical argument.

The ________ refers to "a line of communication created by people in an audience to connect with others inside or outside the room, with or without the knowledge of the speaker."

You can overcome ________ related to public speaking by concentrating on your message and your audience, not on your fears.

You should always end business presentations in a cheerful, optimistic tone-even if it means glossing over obvious disagreements among your audience members.

Even when you expect your audience to be skeptical, the direct approach is always best for presentations.

For business presentations, time restraints are usually

The purpose of most business presentations is to inform or ________.

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

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