Question 1

Making a presentation with the help of an outline or notes is the most effective and easiest delivery mode.

Accepted Answer

A) True 
 B)False

Question 2

A good introduction arouses audience interest, establishes your credibility, and prepares the audience for what will follow.

Accepted Answer

A) True 
 B)False

Question 3

One effective way to arouse interest at the start of a speech is to

Accepted Answer

A)  always start things off with a joke. 
B)  tease the audience by not mentioning specifically what you'll be talking about. 
C)  unite the audience around a common goal. 
D)  do none of the above. 
A)  always start things off with a joke. 
B)  tease the audience by not mentioning specifically what you'll be talking about. 
C)  unite the audience around a common goal. 
D)  do none of the above.

Question 4

Offer some practical suggestions for overcoming anxiety related to public speaking.

Accepted Answer

(1) Stop worrying about being perfect-ev

Question 5

The ending is the least important part of a presentation.

Accepted Answer

A) True 
 B)False

Question 6

Give an example of one way to arouse audience attention at the beginning of a presentation on your company's new long-term disability insurance.

Accepted Answer

One way to get the audience's attention

Question 7

When organizing a speech, use the indirect approach if your purpose is to ________ and the audience is ________.

Accepted Answer

A)  motivate, receptive 
B)  entertain, resistant 
C)  persuade, resistant 
D)  inform, receptive 
A)  motivate, receptive 
B)  entertain, resistant 
C)  persuade, resistant 
D)  inform, receptive

Question 8

The speech outline is not an appropriate place to include notes about the visual aids you plan to use.

Accepted Answer

A) True 
 B)False

Question 9

Describe the four steps to organizing a presentation effectively.

Accepted Answer

(1) Define the main idea-what do you wan

Question 10

Memorizing an entire business presentation is generally not very effective.

Accepted Answer

A) True 
 B)False

Question 11

When planning a presentation, what does it mean to "analyze the situation"? Briefly explain each of the tasks involved.

Accepted Answer

Analyzing the situation involves definin

Question 12

In the body of your presentation, it is vital to ________ the ideas you are presenting around a common theme.

Accepted Answer

The answer of In the body of your presentation, it...

Question 13

To keep an audience's attention, try to present every point you make in light of the audience's needs and values.

Accepted Answer

A) True 
 B)False

Question 14

Your speech outline is a good place to include annotations about the specific body language or gestures you want to use.

Accepted Answer

A) True 
 B)False

Question 15

In business presentations, the "backchannel" is

Accepted Answer

A)  password-protected electronic slides that only certain audience members are allowed to view. 
B)  electronic communication among audience members during the presentation. 
C)  the "notes" portion of an electronic slide, which only the presenter can see. 
D)  subtle, nonverbal cues the presenter sends during the presentation. 
A)  password-protected electronic slides that only certain audience members are allowed to view. 
B)  electronic communication among audience members during the presentation. 
C)  the "notes" portion of an electronic slide, which only the presenter can see. 
D)  subtle, nonverbal cues the presenter sends during the presentation.

Question 16

In preparing a speaking outline for your presentation, you should avoid cluttering it with complete sentences.

Accepted Answer

A) True 
 B)False

Question 17

At the close of a business presentation

Accepted Answer

A)  you should avoid making it obvious that you're about to finish. 
B)  audiences resent being reminded of the presentation's main ideas. 
C)  be clear about what you want the audience to do next. 
D)  audience attention tends to reach its lowest point. 
A)  you should avoid making it obvious that you're about to finish. 
B)  audiences resent being reminded of the presentation's main ideas. 
C)  be clear about what you want the audience to do next. 
D)  audience attention tends to reach its lowest point.

Question 18

You've been asked to give a presentation on cybercrime. List two steps that can help you define the main idea of your presentation, and then provide an example of the second step.

Accepted Answer

The first step is to figure out the one

Question 19

A presentation ________ helps you organize your material and can serve as the foundation of your speaking notes.

Accepted Answer

The answer of A presentation ________ helps you organize your...

Question 20

Transitional words and phrases such as, "Now that we've covered..." are generally less important in oral presentations than in written reports.

Accepted Answer

A) True 
 B)False

Exam 16: Developing Oral and Online Presentations

Making a presentation with the help of an outline or notes is the most effective and easiest delivery mode.

A good introduction arouses audience interest, establishes your credibility, and prepares the audience for what will follow.

One effective way to arouse interest at the start of a speech is to

Offer some practical suggestions for overcoming anxiety related to public speaking.

The ending is the least important part of a presentation.

Give an example of one way to arouse audience attention at the beginning of a presentation on your company's new long-term disability insurance.

When organizing a speech, use the indirect approach if your purpose is to ________ and the audience is ________.

The speech outline is not an appropriate place to include notes about the visual aids you plan to use.

Describe the four steps to organizing a presentation effectively.

Memorizing an entire business presentation is generally not very effective.

When planning a presentation, what does it mean to "analyze the situation"? Briefly explain each of the tasks involved.

In the body of your presentation, it is vital to ________ the ideas you are presenting around a common theme.

To keep an audience's attention, try to present every point you make in light of the audience's needs and values.

Your speech outline is a good place to include annotations about the specific body language or gestures you want to use.

In business presentations, the "backchannel" is

In preparing a speaking outline for your presentation, you should avoid cluttering it with complete sentences.

At the close of a business presentation

You've been asked to give a presentation on cybercrime. List two steps that can help you define the main idea of your presentation, and then provide an example of the second step.

A presentation ________ helps you organize your material and can serve as the foundation of your speaking notes.

Transitional words and phrases such as, "Now that we've covered..." are generally less important in oral presentations than in written reports.

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

When organizing a speech, use the indirect approach if your purpose is to and the audience is .