Question 1

When making a presentation to an unfamiliar audience, you need to establish ________ quickly by listing your qualifications.

Accepted Answer

The answer of When making a presentation to an unfamiliar...

Question 2

When speaking from notes, it is best to print them on

Accepted Answer

A)  regular white typing paper. 
B)  brightly colored note cards. 
C)  heavy note cards. 
D)  your smartphone. 
A)  regular white typing paper. 
B)  brightly colored note cards. 
C)  heavy note cards. 
D)  your smartphone.

Question 3

Briefly describe the three tasks that an effective closing to a presentation should accomplish and give an example of a sentence that would be an ineffective ending.

Accepted Answer

(1) Restate your main points-emphasize w

Question 4

The most effective and easiest mode of speech delivery in nearly all situations is

Accepted Answer

A)  speaking from an outline or notes. 
B)  memorization. 
C)  impromptu speaking. 
D)  reading from a prepared script. 
A)  speaking from an outline or notes. 
B)  memorization. 
C)  impromptu speaking. 
D)  reading from a prepared script.

Question 5

The best way to clarify your main idea in a presentation is to

Accepted Answer

A)  provide a lengthy handout for your audience to review during your presentation. 
B)  allow your audience to gradually figure it out on their own. 
C)  develop a single sentence that links your subject and purpose to your audience's frame of reference. 
D)  describe it using jargon and complicated language to emphasize its importance. 
A)  provide a lengthy handout for your audience to review during your presentation. 
B)  allow your audience to gradually figure it out on their own. 
C)  develop a single sentence that links your subject and purpose to your audience's frame of reference. 
D)  describe it using jargon and complicated language to emphasize its importance.

Question 6

Sending preview materials to the audience prior to an online presentation

Accepted Answer

A)  can be helpful. 
B)  suggests that you are not confident. 
C)  is an example of the backchannel in action. 
D)  will cause most audience members to ignore what you present later. 
A)  can be helpful. 
B)  suggests that you are not confident. 
C)  is an example of the backchannel in action. 
D)  will cause most audience members to ignore what you present later.

Question 7

As a speaker, how you go about establishing credibility depends in part on

Accepted Answer

A)  how you are dressed. 
B)  what time of day you deliver your remarks. 
C)  the size of your audience. 
D)  whether or not you are a well-known expert in the subject. 
A)  how you are dressed. 
B)  what time of day you deliver your remarks. 
C)  the size of your audience. 
D)  whether or not you are a well-known expert in the subject.

Question 8

Selecting the right medium for your presentation is

Accepted Answer

A)  not something you need to think about early on. 
B)  easy-you're simply giving a speech. 
C)  only an issue when addressing audiences from other cultures. 
D)  an important decision since technology offers a number of choices. 
A)  not something you need to think about early on. 
B)  easy-you're simply giving a speech. 
C)  only an issue when addressing audiences from other cultures. 
D)  an important decision since technology offers a number of choices.

Question 9

If there is a lack of consensus among the audience at the end of your presentation, you should

Accepted Answer

A)  gloss over it as quickly as possible. 
B)  identify the individuals causing the disagreement and ask them pointed questions. 
C)  make the disagreement clear and be ready to suggest a method for resolving the differences. 
D)  do all of the above. 
A)  gloss over it as quickly as possible. 
B)  identify the individuals causing the disagreement and ask them pointed questions. 
C)  make the disagreement clear and be ready to suggest a method for resolving the differences. 
D)  do all of the above.

Question 10

List the four steps involved in planning an oral presentation.

Accepted Answer

(1) Analyze the situation. (2)

Question 11

Asking, "Did you know that almost 90% of American homeowners are underinsured?" would be a good way to get the audience's attention at the beginning of a presentation on homeowner's insurance.

Accepted Answer

A) True 
 B)False

Question 12

If your speech or presentation requires the audience to participate in an upcoming project, you should

Accepted Answer

A)  lead people to believe that the decision will be easy to carry out. 
B)  close your speech on a note of uncertainty. 
C)  close your speech by explaining who is responsible for doing what. 
D)  go directly to the question-and-answer session after you cover the main points of your speech. 
A)  lead people to believe that the decision will be easy to carry out. 
B)  close your speech on a note of uncertainty. 
C)  close your speech by explaining who is responsible for doing what. 
D)  go directly to the question-and-answer session after you cover the main points of your speech.

Question 13

Briefly explain how nervousness can actually improve the quality of your presentation.

Accepted Answer

Nervousness is an indication t

Question 14

You should always close your speech

Accepted Answer

A)  by leaving the audience with a feeling of incompleteness, which you can resolve in the question-and-answer period. 
B)  with something dramatic or flamboyant. 
C)  on an encouraging and memorable note. 
D)  by introducing some new ideas for the audience to think about. 
A)  by leaving the audience with a feeling of incompleteness, which you can resolve in the question-and-answer period. 
B)  with something dramatic or flamboyant. 
C)  on an encouraging and memorable note. 
D)  by introducing some new ideas for the audience to think about.

Question 15

If you sense a lack of consensus at the end of your presentation, you should acknowledge it and be ready to suggest a method for resolving the differences.

Accepted Answer

A) True 
 B)False

Question 16

List two goals to achieve in the body of a business presentation.

Accepted Answer

(1) Make sure that the organiz

Question 17

When discussing topics of profound importance to your audience, you can usually count on having their attention as soon as you introduce your main idea.

Accepted Answer

A) True 
 B)False

Question 18

When delivering presentations online, it is especially important to ask the audience for frequent feedback.

Accepted Answer

A) True 
 B)False

Question 19

Rehearsing your presentation on video will

Accepted Answer

A)  help you check your voice, timing, phrasing, and physical gestures. 
B)  most likely ruin your ability to make an effective presentation. 
C)  increase your nervousness. 
D)  rob you of the confidence you need. 
A)  help you check your voice, timing, phrasing, and physical gestures. 
B)  most likely ruin your ability to make an effective presentation. 
C)  increase your nervousness. 
D)  rob you of the confidence you need.

Question 20

To hold your audience's attention during the body of your speech

Accepted Answer

A)  make at least seven or eight main points. 
B)  relate your subject to your audience's needs. 
C)  include numerous abstract ideas. 
D)  do all of the above. 
A)  make at least seven or eight main points. 
B)  relate your subject to your audience's needs. 
C)  include numerous abstract ideas. 
D)  do all of the above.

Exam 16: Developing Oral and Online Presentations

When making a presentation to an unfamiliar audience, you need to establish ________ quickly by listing your qualifications.

When speaking from notes, it is best to print them on

Briefly describe the three tasks that an effective closing to a presentation should accomplish and give an example of a sentence that would be an ineffective ending.

The most effective and easiest mode of speech delivery in nearly all situations is

The best way to clarify your main idea in a presentation is to

Sending preview materials to the audience prior to an online presentation

As a speaker, how you go about establishing credibility depends in part on

Selecting the right medium for your presentation is

If there is a lack of consensus among the audience at the end of your presentation, you should

List the four steps involved in planning an oral presentation.

Asking, "Did you know that almost 90% of American homeowners are underinsured?" would be a good way to get the audience's attention at the beginning of a presentation on homeowner's insurance.

If your speech or presentation requires the audience to participate in an upcoming project, you should

Briefly explain how nervousness can actually improve the quality of your presentation.

You should always close your speech

If you sense a lack of consensus at the end of your presentation, you should acknowledge it and be ready to suggest a method for resolving the differences.

List two goals to achieve in the body of a business presentation.

When discussing topics of profound importance to your audience, you can usually count on having their attention as soon as you introduce your main idea.

When delivering presentations online, it is especially important to ask the audience for frequent feedback.

Rehearsing your presentation on video will

To hold your audience's attention during the body of your speech

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

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