Question 1

One good way to establish credibility is by exaggerating your qualifications. You can always correct any misconceptions later in your speech.

Accepted Answer

A) True 
 B)False

Question 2

The easiest and most effective delivery mode for most business presentations is speaking from ________.

Accepted Answer

The answer of The easiest and most effective delivery mode...

Question 3

The ________ to your presentation aims to capture the audience's attention.

Accepted Answer

The answer of The ________ to your presentation aims to...

Question 4

When concluding a presentation, don't bore your audience by restating points you already made in the body.

Accepted Answer

A) True 
 B)False

Question 5

If you're addressing an audience that doesn't speak your language, consider using a(n) ________ to put your speech into terms they can easily understand.

Accepted Answer

The answer of If you're addressing an audience that doesn't...

Question 6

List the four delivery methods for oral presentations.

Accepted Answer

Reciting from memory

Question 7

When using conventional structured slides, try to average one slide for

Accepted Answer

A)  every 3 minutes you speak. 
B)  each minute you speak. 
C)  every 7 minutes you speak. 
D)  every 10 minutes you speak. 
A)  every 3 minutes you speak. 
B)  each minute you speak. 
C)  every 7 minutes you speak. 
D)  every 10 minutes you speak.

Question 8

Disadvantages of delivering a presentation from memory include all of the following except

Accepted Answer

A)  sounding stilted. 
B)  sounding too informal. 
C)  possibly forgetting your lines. 
D)  all of the above are disadvantages. 
A)  sounding stilted. 
B)  sounding too informal. 
C)  possibly forgetting your lines. 
D)  all of the above are disadvantages.

Question 9

To make your presentation memorable, your ending should be spontaneous and impromptu.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not a good way to deal with speaking anxiety?

Accepted Answer

A)  Take a few deep breaths before speaking. 
B)  Have your first sentence memorized and on the tip of your tongue. 
C)  Focus on being perfect. 
D)  Prepare more material than necessary. 
A)  Take a few deep breaths before speaking. 
B)  Have your first sentence memorized and on the tip of your tongue. 
C)  Focus on being perfect. 
D)  Prepare more material than necessary.

Question 11

List and briefly explain six strategies for holding your audience's attention during a business presentation.

Accepted Answer

(1) Relate your subject to your audience

Question 12

Early in the planning stages of a speech, you should develop a(n) ________ profile.

Accepted Answer

The answer of Early in the planning stages of a...

Question 13

Effective introductions often unite the audience around a common ________, such as helping solve a problem or capitalizing on an opportunity.

Accepted Answer

The answer of Effective introductions often unite the audience around...

Question 14

In preparing presentations, keep in mind that audience attention levels and retention rates drop sharply after ________ minutes.

Accepted Answer

A)  20 
B)  60 
C)  45 
D)  5 
A)  20 
B)  60 
C)  45 
D)  5

Question 15

When you prepare a speech or presentation, your first step involves

Accepted Answer

A)  planning the content, length, and style of your speech or presentation. 
B)  choosing the right words. 
C)  analyzing the situation. 
D)  doing all of the above. 
A)  planning the content, length, and style of your speech or presentation. 
B)  choosing the right words. 
C)  analyzing the situation. 
D)  doing all of the above.

Question 16

Formal speeches differ from informal ones in that

Accepted Answer

A)  formal speeches always include obscure, unfamiliar vocabulary. 
B)  formal speeches are often delivered from a stage or platform. 
C)  when delivering a formal speech, you should speak more rapidly. 
D)  formal speeches are always much longer. 
A)  formal speeches always include obscure, unfamiliar vocabulary. 
B)  formal speeches are often delivered from a stage or platform. 
C)  when delivering a formal speech, you should speak more rapidly. 
D)  formal speeches are always much longer.

Question 17

If there is a lack of ________ at the end of your presentation, acknowledge it and be ready to offer a method for resolving the differences.

Accepted Answer

The answer of If there is a lack of ________...

Question 18

Define "backchannel" and describe the risks and benefits it provides for business presenters.

Accepted Answer

The backchannel refers to electronic com

Question 19

You should never ask to see the location for your presentation in advance, since doing so shows a lack of confidence.

Accepted Answer

A) True 
 B)False

Question 20

If you have 10 minutes or less to deliver your presentation, you should organize it much as you would a brief written message.

Accepted Answer

A) True 
 B)False

Exam 16: Developing Oral and Online Presentations

One good way to establish credibility is by exaggerating your qualifications. You can always correct any misconceptions later in your speech.

The easiest and most effective delivery mode for most business presentations is speaking from ________.

The ________ to your presentation aims to capture the audience's attention.

When concluding a presentation, don't bore your audience by restating points you already made in the body.

If you're addressing an audience that doesn't speak your language, consider using a(n) ________ to put your speech into terms they can easily understand.

List the four delivery methods for oral presentations.

When using conventional structured slides, try to average one slide for

Disadvantages of delivering a presentation from memory include all of the following except

To make your presentation memorable, your ending should be spontaneous and impromptu.

Which of the following is not a good way to deal with speaking anxiety?

List and briefly explain six strategies for holding your audience's attention during a business presentation.

Early in the planning stages of a speech, you should develop a(n) ________ profile.

Effective introductions often unite the audience around a common ________, such as helping solve a problem or capitalizing on an opportunity.

In preparing presentations, keep in mind that audience attention levels and retention rates drop sharply after ________ minutes.

When you prepare a speech or presentation, your first step involves

Formal speeches differ from informal ones in that

If there is a lack of ________ at the end of your presentation, acknowledge it and be ready to offer a method for resolving the differences.

Define "backchannel" and describe the risks and benefits it provides for business presenters.

You should never ask to see the location for your presentation in advance, since doing so shows a lack of confidence.

If you have 10 minutes or less to deliver your presentation, you should organize it much as you would a brief written message.

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

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