Exam 16: Managing Retailing, Wholesaling, and Logistics

High staffing costs,along with a higher proportion of specialty goods and slower-moving items and many services,result in the high cost structure of ________ retailing.

Inventory-carrying costs represent substantial dollars for manufacturers.These inventory-carrying costs include storage charges,cost of capital,taxes and insurance,and depreciation and obsolescence.Carrying costs might run as high as ________ of the value of the inventory.

Recent trends in retailing includes which of the following

Most retailers will put low prices on some items to serve as traffic builders or _____________.

Distributors differ from retailers in a number of ways.One of these ways is that distributor transactions are usually ________ than retail transactions.

________ refers to buying large carload lots and dividing them into smaller units before shipping them out to consumers.

Customers who like to be waited on prefer to shop in stores that offer ________.

If the shipper owns its own truck or air fleet,it becomes a ________.

The company that you work for has outlined the following to its customers: Our on-time deliveries will be set at 95%; ordering and billing accuracy will be at a minimum of 98%; and we will establish four warehouses to serve the United States.These policies relate to ________.

Mass merchandisers and discount stores typically fall into the ________ group with respect to margins and volume.

Intermediaries sponsor their own brands because ________.

Inventory costs increases at a decreasing rate as customer-service levels approach 100% fulfillment.

The amount of time shoppers spend in a store is perhaps the single most important factor in determining how much they will buy.

________ are independently owned businesses that take title to the merchandise they handle.They are full-service and limited-service jobbers,distributors,and mill supply houses.

A retailer's real challenge begins after defining the store's product assortment,and that is to develop a product-differentiation strategy.

Manufacturers typically do not sell directly to retailers or final consumers.They choose to use wholesalers because wholesalers are more efficient at certain functions.What functions are these

The three elements of the services mix for retailers includes ________.

In the face of increased competition from discount houses and specialty stores,department stores are waging a comeback war.Two models for department stores' success seems to be emerging.The first is a store that has a strong retail brand approach,as demonstrated by Kohl's in the United States.The second model is the ________,typified by Galeries Lafayette in Paris.

Wholesaling includes all the activities involved in selling goods or services to those who buy for resale or business use.Wholesaling includes manufacturers and farmers who sell directly to consumers.

In deciding on the method or means of transportation,shippers consider such criteria as speed,frequency,________,capability,availability,traceability,and costs.