Question 1

The __________ model of decision making is associated with satisficing, bounded rationality, and uncertainty.

Accepted Answer

A)  classical 
B)  administrative 
C)  quantitative 
D)  rational 
E)  political 
A)  classical 
B)  administrative 
C)  quantitative 
D)  rational 
E)  political

Question 2

CASE
Scenario - Brandon Folk
Brandon Folk manages a group of eight electrical engineers at Athex Designs. His team is highly trained and well respected by experts both inside and outside the company. Recently one of Brandon's engineers suggested a new technique for the development and use of an argon laser. There appeared to be rich potential for this technology, but Brandon wasn't certain that developing this technology was the best use of his limited resources. Brandon was facing a significant decision.
-If Brandon uses the classical model of decision making, which of these assumptions would he reject?

Accepted Answer

A)  The decision maker is rational and uses logic in assigning values and evaluating alternatives. 
B)  The desired decision will maximize attainment of organizational objectives. 
C)  The decision-maker strives for complete certainty, gathering complete information. 
D)  Problems are precisely formulated and defined. 
E)  All of these are accepted. 
A)  The decision maker is rational and uses logic in assigning values and evaluating alternatives. 
B)  The desired decision will maximize attainment of organizational objectives. 
C)  The decision-maker strives for complete certainty, gathering complete information. 
D)  Problems are precisely formulated and defined. 
E)  All of these are accepted.

Question 3

Coalition building is the process of forming alliances among managers.

Accepted Answer

A) True 
 B)False

Question 4

Personal __________ style refers to differences among people with respect to how they perceives problems and make decisions.

Accepted Answer

A)  risk taking 
B)  behavior 
C)  decision 
D)  strategic 
E)  analysis 
A)  risk taking 
B)  behavior 
C)  decision 
D)  strategic 
E)  analysis

Question 5

What are the six steps in the managerial decision making process?

Accepted Answer

The six steps are (1) recognize the deci

Question 6

Choosing between a differentiation strategy and an overall cost leadership strategy is an example of

Accepted Answer

A)  a plan. 
B)  an objective. 
C)  an alternative. 
D)  a decision. 
E)  a strategy. 
A)  a plan. 
B)  an objective. 
C)  an alternative. 
D)  a decision. 
E)  a strategy.

Question 7

____________________ exists when managers see potential of enhancing performance beyond current levels.

Accepted Answer

The answer of ____________________ exists when managers see potential of...

Question 8

____________________ decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

Accepted Answer

The answer of ____________________ decisions are made in response to...

Question 9

Nonprogrammed decisions require six steps, however, programmed decisions being structured and well understood requires only one step.

Accepted Answer

A) True 
 B)False

Question 10

Risk propensity refers to the willingness to undertake risk with the opportunity of gaining an increased payoff.

Accepted Answer

A) True 
 B)False

Question 11

A(n) ____________________ is a choice made from available alternatives.

Accepted Answer

The answer of A(n) ____________________ is a choice made from...

Question 12

____________________ is important because decision making is a continuous, never ending process.

Accepted Answer

The answer of ____________________ is important because decision making is...

Question 13

CASE
Scenario - Brandon Folk
Brandon Folk manages a group of eight electrical engineers at Athex Designs. His team is highly trained and well respected by experts both inside and outside the company. Recently one of Brandon's engineers suggested a new technique for the development and use of an argon laser. There appeared to be rich potential for this technology, but Brandon wasn't certain that developing this technology was the best use of his limited resources. Brandon was facing a significant decision.
-Which of the following steps would Brandon not take in making his decision?

Accepted Answer

A)  Sense and recognize the decision requirement 
B)  Implement the chosen alternative 
C)  Create a set of alternatives 
D)  Diagnose and analyze problem causes 
E)  All of these would be included 
A)  Sense and recognize the decision requirement 
B)  Implement the chosen alternative 
C)  Create a set of alternatives 
D)  Diagnose and analyze problem causes 
E)  All of these would be included

Question 14

_________________________ is the process of identifying problems and opportunities and then resolving them.

Accepted Answer

The answer of _________________________ is the process of identifying problems...

Question 15

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Erin, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of

Accepted Answer

A)  a programmed decision. 
B)  a nonprogrammed decision. 
C)  an insignificant decision. 
D)  poor management. 
E)  personal grudge. 
A)  a programmed decision. 
B)  a nonprogrammed decision. 
C)  an insignificant decision. 
D)  poor management. 
E)  personal grudge.

Question 16

Managers might block or distort negative information because they don't want to be responsible for a bad decision.

Accepted Answer

A) True 
 B)False

Question 17

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 9, Southwest Airlines uses simulation to change its freight handling system.

Accepted Answer

A) True 
 B)False

Question 18

List the five guidelines of effective decision-making in today's businesses.

Accepted Answer

Start with brainstorming, Lear

Question 19

The rapid pace of today's business environment requires only top management to make decisions and have the information, skills, and freedom they need to respond immediately to problems and questions.

Accepted Answer

A) True 
 B)False

Question 20

All of the following are characteristics of administrative decision making model EXCEPT

Accepted Answer

A)  vague problem and goals. 
B)  conditions of certainty. 
C)  limited information about alternatives and their outcomes. 
D)  satisfying choice. 
E)  all of these are characteristics of administrative decision making model. 
A)  vague problem and goals. 
B)  conditions of certainty. 
C)  limited information about alternatives and their outcomes. 
D)  satisfying choice. 
E)  all of these are characteristics of administrative decision making model.

The __________ model of decision making is associated with satisficing, bounded rationality, and uncertainty.

Coalition building is the process of forming alliances among managers.

Personal __________ style refers to differences among people with respect to how they perceives problems and make decisions.

What are the six steps in the managerial decision making process?

Choosing between a differentiation strategy and an overall cost leadership strategy is an example of

____________________ exists when managers see potential of enhancing performance beyond current levels.

____________________ decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

Nonprogrammed decisions require six steps, however, programmed decisions being structured and well understood requires only one step.

Risk propensity refers to the willingness to undertake risk with the opportunity of gaining an increased payoff.

A(n) ____________________ is a choice made from available alternatives.

____________________ is important because decision making is a continuous, never ending process.

_________________________ is the process of identifying problems and opportunities and then resolving them.

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Erin, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of

Managers might block or distort negative information because they don't want to be responsible for a bad decision.

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 9, Southwest Airlines uses simulation to change its freight handling system.

List the five guidelines of effective decision-making in today's businesses.

The rapid pace of today's business environment requires only top management to make decisions and have the information, skills, and freedom they need to respond immediately to problems and questions.

All of the following are characteristics of administrative decision making model EXCEPT

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 9: Managerial Decision Making

The __________ model of decision making is associated with satisficing, bounded rationality, and uncertainty.

Coalition building is the process of forming alliances among managers.

Personal __________ style refers to differences among people with respect to how they perceives problems and make decisions.

What are the six steps in the managerial decision making process?

Choosing between a differentiation strategy and an overall cost leadership strategy is an example of

____________________ exists when managers see potential of enhancing performance beyond current levels.

____________________ decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

Nonprogrammed decisions require six steps, however, programmed decisions being structured and well understood requires only one step.

Risk propensity refers to the willingness to undertake risk with the opportunity of gaining an increased payoff.

A(n) ____________________ is a choice made from available alternatives.

____________________ is important because decision making is a continuous, never ending process.

_________________________ is the process of identifying problems and opportunities and then resolving them.

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Erin, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of

Managers might block or distort negative information because they don't want to be responsible for a bad decision.

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 9, Southwest Airlines uses simulation to change its freight handling system.

List the five guidelines of effective decision-making in today's businesses.

The rapid pace of today's business environment requires only top management to make decisions and have the information, skills, and freedom they need to respond immediately to problems and questions.

All of the following are characteristics of administrative decision making model EXCEPT

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters