Question 1

_________________________ is the willingness to undertake risk with the opportunity of gaining an increased payoff.

Accepted Answer

The answer of _________________________ is the willingness to undertake risk...

Question 2

When managers know which goals they wish to achieve, but information about alternatives and future events is incomplete, the conditions of __________ exists.

Accepted Answer

A)  risk 
B)  uncertainty 
C)  ambiguity 
D)  certainty 
E)  problematic 
A)  risk 
B)  uncertainty 
C)  ambiguity 
D)  certainty 
E)  problematic

Question 3

The __________ model of decision making is most valuable when applied to __________.

Accepted Answer

A)  administrative, programmed decisions 
B)  classical, nonprogrammed decisions 
C)  classical, programmed decisions 
D)  classical, ambiguous decisions 
E)  administrative, structured decisions 
A)  administrative, programmed decisions 
B)  classical, nonprogrammed decisions 
C)  classical, programmed decisions 
D)  classical, ambiguous decisions 
E)  administrative, structured decisions

Question 4

Compare decision conditions of certainty, risk, uncertainty, and ambiguity.

Accepted Answer

Decisions made under the condition of ce

Question 5

Which of these decision styles relates to the situation where you obtain the necessary information from your subordinates and then decide on the solution to the problem yourself?

Accepted Answer

A)  Decide 
B)  Consult Group 
C)  Delegate 
D)  Facilitate 
E)  Consult Individually 
A)  Decide 
B)  Consult Group 
C)  Delegate 
D)  Facilitate 
E)  Consult Individually

Question 6

The ____________________ model of decision making describes how managers actually make decisions in difficult situations, such as those characterized by nonprogrammed decision, uncertainty, and ambiguity.

Accepted Answer

The answer of The ____________________ model of decision making describes...

Question 7

__________ means that all the information the decision-maker needs is fully available.

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  None of these 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  None of these

Question 8

Examples of nonprogrammed decisions would include the decision to

Accepted Answer

A)  reorder supplies. 
B)  develop a new product or service. 
C)  perform routine maintenance on one of the machines in manufacturing. 
D)  terminate an employee for violation of company rules. 
E)  fill a position. 
A)  reorder supplies. 
B)  develop a new product or service. 
C)  perform routine maintenance on one of the machines in manufacturing. 
D)  terminate an employee for violation of company rules. 
E)  fill a position.

Question 9

Which of these leader participation styles from the Vroom-Yago model represent a group decision making?

Accepted Answer

A)  Consult Group 
B)  Consult Individually 
C)  Facilitate 
D)  Decide 
E)  Delegate 
A)  Consult Group 
B)  Consult Individually 
C)  Facilitate 
D)  Decide 
E)  Delegate

Question 10

Kari is a manager at My Size Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Kari's situation is most consistent with which of the following concepts?

Accepted Answer

A)  Bounded rationality 
B)  The classical model of decision making 
C)  Satisficing 
D)  Brainstorming 
E)  Scientific management 
A)  Bounded rationality 
B)  The classical model of decision making 
C)  Satisficing 
D)  Brainstorming 
E)  Scientific management

Question 11

____________________ means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance.

Accepted Answer

The answer of ____________________ means that a decision has clear-cut...

Question 12

Which of these assumptions are included in the classical model of decision making?

Accepted Answer

A)  Problems are unstructured and ill defined. 
B)  The decision-maker strives for conditions of certainty. 
C)  Criteria for evaluating alternatives are unknown. 
D)  The decision-maker selects the alternatives that will minimize the economic return to the organization. 
E)  The situation is always uncertain. 
A)  Problems are unstructured and ill defined. 
B)  The decision-maker strives for conditions of certainty. 
C)  Criteria for evaluating alternatives are unknown. 
D)  The decision-maker selects the alternatives that will minimize the economic return to the organization. 
E)  The situation is always uncertain.

Question 13

The __________ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

Accepted Answer

A)  recognition 
B)  analysis 
C)  evaluation 
D)  implementation 
E)  feedback 
A)  recognition 
B)  analysis 
C)  evaluation 
D)  implementation 
E)  feedback

Question 14

Intuition is a quick apprehension of a decision situation based on past experience but without conscious thought.

Accepted Answer

A) True 
 B)False

Question 15

The Vroom-Jago model helps a manager gauge the appropriate amount of participation by decision makers in making a specific decision.

Accepted Answer

A) True 
 B)False

Question 16

Uncertainty is by far the most difficult decision situation.

Accepted Answer

A) True 
 B)False

Question 17

In 1999, WorldCom, a telecommunications company, decided to buy Skytel. This would be considered a programmed decision.

Accepted Answer

A) True 
 B)False

Question 18

Programmed decisions are made in response to __________ organizational problems.

Accepted Answer

A)  unusual 
B)  recurring 
C)  significant 
D)  minor 
E)  unique 
A)  unusual 
B)  recurring 
C)  significant 
D)  minor 
E)  unique

Question 19

______________________________ is the process of forming alliances among managers.

Accepted Answer

The answer of ______________________________ is the process of forming alliances...

Question 20

The __________ model of decision making describes how managers actually makes decisions in situations characterized by nonprogrammed decisions, uncertainty, and ambiguity.

Accepted Answer

A)  normative 
B)  classical 
C)  administrative 
D)  scientific management 
E)  objective 
A)  normative 
B)  classical 
C)  administrative 
D)  scientific management 
E)  objective

Exam 9: Managerial Decision Making

_________________________ is the willingness to undertake risk with the opportunity of gaining an increased payoff.

When managers know which goals they wish to achieve, but information about alternatives and future events is incomplete, the conditions of __________ exists.

The __________ model of decision making is most valuable when applied to __________.

Compare decision conditions of certainty, risk, uncertainty, and ambiguity.

Which of these decision styles relates to the situation where you obtain the necessary information from your subordinates and then decide on the solution to the problem yourself?

The ____________________ model of decision making describes how managers actually make decisions in difficult situations, such as those characterized by nonprogrammed decision, uncertainty, and ambiguity.

__________ means that all the information the decision-maker needs is fully available.

Examples of nonprogrammed decisions would include the decision to

Which of these leader participation styles from the Vroom-Yago model represent a group decision making?

Kari is a manager at My Size Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Kari's situation is most consistent with which of the following concepts?

____________________ means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance.

Which of these assumptions are included in the classical model of decision making?

The __________ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

Intuition is a quick apprehension of a decision situation based on past experience but without conscious thought.

The Vroom-Jago model helps a manager gauge the appropriate amount of participation by decision makers in making a specific decision.

Uncertainty is by far the most difficult decision situation.

In 1999, WorldCom, a telecommunications company, decided to buy Skytel. This would be considered a programmed decision.

Programmed decisions are made in response to __________ organizational problems.

______________________________ is the process of forming alliances among managers.

The __________ model of decision making describes how managers actually makes decisions in situations characterized by nonprogrammed decisions, uncertainty, and ambiguity.

Managing in Turbulent Times

The Evolution of Management Thinking

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Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Designing Adaptive Organizations

Managing Change and Innovation

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Dynamics of Behavior in Organizations

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The model of decision making is most valuable when applied to .