Exam 5: Ethics and Social Responsibility

People learn to conform to the expectations of good behavior that are set by peers and society at the ____________________ level.

Rights that should be considered in the moral rights approach include the right of free consent, the right to privacy, and the right of freedom of conscience.

Interacting with the community in which a company does business in a way that makes money for the company but also improves the long-term well-being of the community is often labeled __________.

A(n) _________________________ arises in a situation when each alternative choice or behavior is undesirable because of potentially harmful ethical consequences.

A(n) _________________________ is a formal statement of the company's values concerning ethics and social issues; it communicates to employees what the company stands for.

A(n) ____________________ is any group within or outside the organization that has a stake in the organization's performance.

What is social responsibility? Why is it considered a difficult concept to grasp?

A(n) __________ is the individual who must make an ethical choice in an organization

_________________________ programs help employees deal with ethical questions and translate the values stated in a code of ethics into everyday behavior.

The conventional stage of moral development is best described by which of the following statements?

Statements that define fundamental values and reference organizational responsibilities, products and employees are often called __________.

MANAGER'S SHOPTALK in Chapter 5 recommends that when challenging your boss on ethical issues you do not demand a resolution on the spot.

All stockholders of an organization are its stakeholders but not all stakeholders are its stockholders.

At the ____________________ level of personal moral development, individuals are most concerned with external rewards and punishments.

When values and standards are written into the legal system, it is referred to as _________________________.

An ethical dilemma arises in a situation when each alternative choice or behavior is undesirable because of potentially harmful ethical consequences.

The NEW MANAGER SELF-TEST in Chapter 5 suggests that displaying courage in a group situation often reflects a person's level of moral development.

According to the book's model for judging corporate social performance, social responsibility is divided into what into four sections?

With respect to appropriate corporate behavior, what society deems __________ as important.

An individual at the postconventional level lives up to expectations of others, fulfills duties and obligations of social systems, and upholds law.