Question 1

Although diversity contributes to higher levels of agreement in a team setting, it also results in reduced creativity.

Accepted Answer

A) True 
 B)False

Question 2

The avoiding style of conflict resolution is based on a _____ degree of assertiveness and a _____ degree of cooperativeness.

Accepted Answer

A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium 
A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium

Question 3

Groupthink occurs when people are so committed to a cohesive team that they are reluctant to express contrary opinions.

Accepted Answer

A) True 
 B)False

Question 4

Social facilitation is the tendency for the presence of others to influence an individual's motivation and performance.

Accepted Answer

A) True 
 B)False

Question 5

List the four ways team norms develop.

Accepted Answer

(1) Critical events,

Question 6

A team shares or rotates leadership roles while a group has a designated strong leader.

Accepted Answer

A) True 
 B)False

Question 7

_____ refers to the tendency for the presence of others to enhance an individual's motivation and performance.

Accepted Answer

The answer of _____ refers to the tendency for the...

Question 8

Which of the following does NOT pertain to teams?

Accepted Answer

A)  Teams have a designated strong leader 
B)  Teams have individual and mutual accountability 
C)  Specific team vision or purpose 
D)  Collective work products 
E)  All of these pertain to teams 
A)  Teams have a designated strong leader 
B)  Teams have individual and mutual accountability 
C)  Specific team vision or purpose 
D)  Collective work products 
E)  All of these pertain to teams

Question 9

A group and a team are interchangeable terms.

Accepted Answer

A) True 
 B)False

Question 10

Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work team. She is in charge of the team and it consists of the subordinates under her authority. This is an example of a _____ team.

Accepted Answer

A)  horizontal 
B)  functionall 
C)  self-managed 
D)  special-purpose 
E)  social 
A)  horizontal 
B)  functionall 
C)  self-managed 
D)  special-purpose 
E)  social

Question 11

Which of the following statements is true?

Accepted Answer

A)  Morale is higher in cohesive teams. 
B)  Productivity is lower in cohesive teams. 
C)  Satisfaction is lower in cohesive teams. 
D)  Morale always suffers in cohesive teams. 
E)  Absenteeism rates are substantially higher with cohesive teams. 
A)  Morale is higher in cohesive teams. 
B)  Productivity is lower in cohesive teams. 
C)  Satisfaction is lower in cohesive teams. 
D)  Morale always suffers in cohesive teams. 
E)  Absenteeism rates are substantially higher with cohesive teams.

Question 12

Norms begin to develop in the first interactions among members of a new team.

Accepted Answer

A) True 
 B)False

Question 13

A(n) _____ is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

Accepted Answer

The answer of A(n) _____ is a unit of two...

Question 14

A team created outside the formal organization to undertake a project of special importance or creativity is known as a(n) _____.

Accepted Answer

special pu

Question 15

During the norming stage of team development, individual personalities emerge causing conflict and disagreements.

Accepted Answer

A) True 
 B)False

Question 16

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called:

Accepted Answer

A)  self-managed teams. 
B)  project teams. 
C)  multinational teams. 
D)  long distance teams. 
E)  global teams. 
A)  self-managed teams. 
B)  project teams. 
C)  multinational teams. 
D)  long distance teams. 
E)  global teams.

Question 17

Stage of development, cohesiveness, norms, and conflict resolution are all part of which component of the work team effectiveness model?

Accepted Answer

A)  Work team effectiveness 
B)  Team processes 
C)  Organizational conflict 
D)  Team composition 
E)  Team characteristics 
A)  Work team effectiveness 
B)  Team processes 
C)  Organizational conflict 
D)  Team composition 
E)  Team characteristics

Question 18

Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:

Accepted Answer

A)  bring attention to and appreciate divers skills and opinions. 
B)  scrutinize electronic communication patterns. 
C)  use technology to enhance communication and trust. 
D)  ensure timely responses online. 
E)  manage online socialization. 
A)  bring attention to and appreciate divers skills and opinions. 
B)  scrutinize electronic communication patterns. 
C)  use technology to enhance communication and trust. 
D)  ensure timely responses online. 
E)  manage online socialization.

Question 19

During the _____ stage of team development, individual personalities emerge. People become more assertive in clarifying their roles and what is expected of them.

Accepted Answer

The answer of During the _____ stage of team development,...

Question 20

The storming stage of team development is marked by conflict and disagreement.

Accepted Answer

A) True 
 B)False

Although diversity contributes to higher levels of agreement in a team setting, it also results in reduced creativity.

The avoiding style of conflict resolution is based on a _ degree of assertiveness and a _ degree of cooperativeness.

Groupthink occurs when people are so committed to a cohesive team that they are reluctant to express contrary opinions.

Social facilitation is the tendency for the presence of others to influence an individual's motivation and performance.

List the four ways team norms develop.

A team shares or rotates leadership roles while a group has a designated strong leader.

_____ refers to the tendency for the presence of others to enhance an individual's motivation and performance.

Which of the following does NOT pertain to teams?

A group and a team are interchangeable terms.

Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work team. She is in charge of the team and it consists of the subordinates under her authority. This is an example of a _____ team.

Which of the following statements is true?

Norms begin to develop in the first interactions among members of a new team.

A(n) _____ is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

A team created outside the formal organization to undertake a project of special importance or creativity is known as a(n) _____.

During the norming stage of team development, individual personalities emerge causing conflict and disagreements.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called:

Stage of development, cohesiveness, norms, and conflict resolution are all part of which component of the work team effectiveness model?

Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:

During the _____ stage of team development, individual personalities emerge. People become more assertive in clarifying their roles and what is expected of them.

The storming stage of team development is marked by conflict and disagreement.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Filters

Exam 18: Leading Teams

Although diversity contributes to higher levels of agreement in a team setting, it also results in reduced creativity.

The avoiding style of conflict resolution is based on a _____ degree of assertiveness and a _____ degree of cooperativeness.

Groupthink occurs when people are so committed to a cohesive team that they are reluctant to express contrary opinions.

Social facilitation is the tendency for the presence of others to influence an individual's motivation and performance.

List the four ways team norms develop.

A team shares or rotates leadership roles while a group has a designated strong leader.

_____ refers to the tendency for the presence of others to enhance an individual's motivation and performance.

Which of the following does NOT pertain to teams?

A group and a team are interchangeable terms.

Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work team. She is in charge of the team and it consists of the subordinates under her authority. This is an example of a _____ team.

Which of the following statements is true?

Norms begin to develop in the first interactions among members of a new team.

A(n) _____ is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

A team created outside the formal organization to undertake a project of special importance or creativity is known as a(n) _____.

During the norming stage of team development, individual personalities emerge causing conflict and disagreements.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called:

Stage of development, cohesiveness, norms, and conflict resolution are all part of which component of the work team effectiveness model?

Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:

During the _____ stage of team development, individual personalities emerge. People become more assertive in clarifying their roles and what is expected of them.

The storming stage of team development is marked by conflict and disagreement.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Filters

The avoiding style of conflict resolution is based on a _ degree of assertiveness and a _ degree of cooperativeness.