Exam 18: Leading Teams

The five stages of team development are forming, storming, reforming, performing, and adjourning.

There are two types of roles that emerge in teams. They are the ____ role and the ____ role.

Self-managed teams are _____ teams.

Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of a(n):

A role in which the individual provides support for team members' emotional needs and social unity is called a(n) _____ role.

_____ means that the first behaviors that occur in a team often set a precedent for later team expectations.

_____ is the extent to which team members are attracted to the team and motivated to remain in it.

InfoTech's new product team has a norm of backing up each of their computer's hard drives at the end of each working day. This norm developed because one day a computer virus infected the team's computer network and destroyed many important computer files. The cause of this norm was clearly:

The term _____ refers to a team member who attains benefit from team membership but does not do a proportionate share of the work.

Which of the following is more common in large teams?

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party, is called:

List the five behaviors associated with the task specialist role.

Two common behaviors of the socioemotional role are energizing and encouraging.

The four common ways in which norms develop for controlling and directing behavior are critical events, primacy, carryover behaviors, and implicit statements.

As a general rule, large teams make need satisfaction for individuals more difficult.

An avoiding style to handle conflict involves neither assertiveness nor cooperation.

Global teams can pose a problem for team leaders with regards to language, technology, and belief differences.

A role in which the individual devotes personal time and energy to helping the team accomplish its task is called a(n) _____ role.

Research studies have confirmed that both functional diversity and gender diversity can have a positive impact on work team performance.

CASE Scenario - Malcolm Bagget Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building. -When Malcolm's team encounters the establishment of order and cohesion with the leader helping to clarify team roles and values, then his team is in the developmental stage of team development of _____.