Question 1

Work team effectiveness is based on two outcomes--productive output and marketplace acceptance.

Accepted Answer

A) True 
 B)False

Question 2

During which stage of team development does team unity emerge?

Accepted Answer

A)  Forming 
B)  Storming 
C)  Performing 
D)  Norming 
E)  Adjourning 
A)  Forming 
B)  Storming 
C)  Performing 
D)  Norming 
E)  Adjourning

Question 3

The _____ stage of development is a period of orientation and getting acquainted.

Accepted Answer

The answer of The _____ stage of development is a...

Question 4

Michael's team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?

Accepted Answer

A)  Lots of informal interaction 
B)  Participation by all team members 
C)  Task accomplishment 
D)  Goal achievement 
E)  Disbanding team 
A)  Lots of informal interaction 
B)  Participation by all team members 
C)  Task accomplishment 
D)  Goal achievement 
E)  Disbanding team

Question 5

Discuss the differences between groups and teams.

Accepted Answer

A team is a type of group, but the terms

Question 6

A _____ is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

Accepted Answer

A)  vertical team 
B)  command team 
C)  special purpose team 
D)  task force 
E)  functional group 
A)  vertical team 
B)  command team 
C)  special purpose team 
D)  task force 
E)  functional group

Question 7

_____ is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Accepted Answer

A)  BATNA 
B)  A bargaining zone 
C)  Mediation 
D)  Integrative negotiation 
E)  Distributive negotiation 
A)  BATNA 
B)  A bargaining zone 
C)  Mediation 
D)  Integrative negotiation 
E)  Distributive negotiation

Question 8

During which stage of team development should the team leader help clarify team roles, norms, and values?

Accepted Answer

A)  Adjourning 
B)  Storming 
C)  Forming 
D)  Performing 
E)  Norming 
A)  Adjourning 
B)  Storming 
C)  Forming 
D)  Performing 
E)  Norming

Question 9

Which of the following is a standard of conduct that is shared by team members and guides their behavior?

Accepted Answer

A)  Leadership 
B)  Cohesiveness 
C)  Norm 
D)  Attitude 
E)  None of these 
A)  Leadership 
B)  Cohesiveness 
C)  Norm 
D)  Attitude 
E)  None of these

Question 10

_____ negotiation is a competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party.

Accepted Answer

The answer of _____ negotiation is a competitive and adversarial...

Question 11

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

Accepted Answer

A)  She should waste little time; get the team focused on the task. 
B)  She should help the team clarify roles and responsibilities. 
C)  She should allow time for team members to become acquainted with one another; allow for informal social interaction. 
D)  She should let someone else worry about this since she is the leader. 
E)  She should propose to disband the team. 
A)  She should waste little time; get the team focused on the task. 
B)  She should help the team clarify roles and responsibilities. 
C)  She should allow time for team members to become acquainted with one another; allow for informal social interaction. 
D)  She should let someone else worry about this since she is the leader. 
E)  She should propose to disband the team.

Question 12

_____ is a role in which the individual provides support for team members' emotional needs.

Accepted Answer

A)  A task specialist role 
B)  A dual role 
C)  A nonparticipator role 
D)  A socioemotional role 
E)  None of these 
A)  A task specialist role 
B)  A dual role 
C)  A nonparticipator role 
D)  A socioemotional role 
E)  None of these

Question 13

Darren and his team have just finished Project A, and are preparing to disband. Darren and his team are in the _____ stage of team development.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning 
A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning

Question 14

Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?

Accepted Answer

A)  Vertical 
B)  Command 
C)  Special-purpose 
D)  Cross-functional 
E)  Functional 
A)  Vertical 
B)  Command 
C)  Special-purpose 
D)  Cross-functional 
E)  Functional

Question 15

Which of the following behaviors is consistent with the socioemotional role?

Accepted Answer

A)  Reduce tension 
B)  Give opinions 
C)  Seek information 
D)  Summarize 
E)  Energize 
A)  Reduce tension 
B)  Give opinions 
C)  Seek information 
D)  Summarize 
E)  Energize

Question 16

Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called:

Accepted Answer

A)  free riding. 
B)  reduced commitment. 
C)  power realignment. 
D)  the costs of coordination. 
E)  self-directed team. 
A)  free riding. 
B)  reduced commitment. 
C)  power realignment. 
D)  the costs of coordination. 
E)  self-directed team.

Question 17

Which of the following is true of a team?

Accepted Answer

A)  People in a team do not have to have regular interaction. 
B)  Four or more people are required to form a team. 
C)  A performance goal is shared between team members. 
D)  Teams tend to be small groups, usually with less than 10 people. 
E)  Each member tends to set his/her own goals for the team. 
A)  People in a team do not have to have regular interaction. 
B)  Four or more people are required to form a team. 
C)  A performance goal is shared between team members. 
D)  Teams tend to be small groups, usually with less than 10 people. 
E)  Each member tends to set his/her own goals for the team.

Question 18

The _____ the team interacts, the _____ cohesive the team.

Accepted Answer

A)  less, more 
B)  more, more 
C)  more, less 
D)  all of these 
E)  none of these 
A)  less, more 
B)  more, more 
C)  more, less 
D)  all of these 
E)  none of these

Question 19

What is the ideal size of work teams?

Accepted Answer

A)  Three 
B)  Five 
C)  Twelve 
D)  Fifteen 
E)  Twenty-three 
A)  Three 
B)  Five 
C)  Twelve 
D)  Fifteen 
E)  Twenty-three

Question 20

The _____ style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Accepted Answer

The answer of The _____ style to handle conflict involves...

Work team effectiveness is based on two outcomes--productive output and marketplace acceptance.

During which stage of team development does team unity emerge?

The _____ stage of development is a period of orientation and getting acquainted.

Michael's team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?

Discuss the differences between groups and teams.

A _____ is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

_____ is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

During which stage of team development should the team leader help clarify team roles, norms, and values?

Which of the following is a standard of conduct that is shared by team members and guides their behavior?

_____ negotiation is a competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party.

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

_____ is a role in which the individual provides support for team members' emotional needs.

Darren and his team have just finished Project A, and are preparing to disband. Darren and his team are in the _____ stage of team development.

Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?

Which of the following behaviors is consistent with the socioemotional role?

Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called:

Which of the following is true of a team?

The _ the team interacts, the _ cohesive the team.

What is the ideal size of work teams?

The _____ style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Filters

Exam 18: Leading Teams

Work team effectiveness is based on two outcomes--productive output and marketplace acceptance.

During which stage of team development does team unity emerge?

The _____ stage of development is a period of orientation and getting acquainted.

Michael's team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?

Discuss the differences between groups and teams.

A _____ is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

_____ is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

During which stage of team development should the team leader help clarify team roles, norms, and values?

Which of the following is a standard of conduct that is shared by team members and guides their behavior?

_____ negotiation is a competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party.

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

_____ is a role in which the individual provides support for team members' emotional needs.

Darren and his team have just finished Project A, and are preparing to disband. Darren and his team are in the _____ stage of team development.

Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?

Which of the following behaviors is consistent with the socioemotional role?

Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called:

Which of the following is true of a team?

The _____ the team interacts, the _____ cohesive the team.

What is the ideal size of work teams?

The _____ style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Filters

The _ the team interacts, the _ cohesive the team.