Question 1

One of the biggest benefits of planning is that, in turbulent environments, plans create greater organizational flexibility.

Accepted Answer

A) True 
 B)False

Question 2

Plans provide a standard of assessment.

Accepted Answer

A) True 
 B)False

Question 3

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

Accepted Answer

A) True 
 B)False

Question 4

_____ plans are developed at the lower levels of the organization to specify action steps toward achieving operational goals and to support tactical plans.

Accepted Answer

The answer of _____ plans are developed at the lower...

Question 5

The specific results expected from departments, work groups, and individuals are the _____ goals.

Accepted Answer

The answer of The specific results expected from departments, work...

Question 6

The two stages of crisis planning include:

Accepted Answer

A)  prevention and control. 
B)  planning and leading. 
C)  prevention and preparation. 
D)  preparation and control. 
E)  leading and organizing. 
A)  prevention and control. 
B)  planning and leading. 
C)  prevention and preparation. 
D)  preparation and control. 
E)  leading and organizing.

Question 7

Plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions are called _____ plans.

Accepted Answer

The answer of Plans that define company responses to specific...

Question 8

Which of the following is not a step in the organizational planning process?

Accepted Answer

A)  Monitor and learn 
B)  Plan operations 
C)  Translate the plan 
D)  Develop the plan 
E)  Plan marketing tactics 
A)  Monitor and learn 
B)  Plan operations 
C)  Translate the plan 
D)  Develop the plan 
E)  Plan marketing tactics

Question 9

A(n) _____ is a desired future state that the organization attempts to realize.

Accepted Answer

The answer of A(n) _____ is a desired future state...

Question 10

Sarah is a middle manager at Stylin' Sneakers Corporation. She is most likely responsible for the achievement of _____ goals.

Accepted Answer

A)  operational 
B)  tactical 
C)  strategic 
D)  lower-level 
E)  top-level 
A)  operational 
B)  tactical 
C)  strategic 
D)  lower-level 
E)  top-level

Question 11

Standing plans:

Accepted Answer

A)  are developed to achieve a set of goals that are unlikely to be repeated in the future. 
B)  are used to provide guidance for tasks performed repeatedly within the organization. 
C)  define company responses to specific situations, such as emergencies or setbacks. 
D)  are the most important in the organizations. 
E)  are none of these. 
A)  are developed to achieve a set of goals that are unlikely to be repeated in the future. 
B)  are used to provide guidance for tasks performed repeatedly within the organization. 
C)  define company responses to specific situations, such as emergencies or setbacks. 
D)  are the most important in the organizations. 
E)  are none of these.

Question 12

Which of the following statements is NOT true in the context of characteristics of effective goals?

Accepted Answer

A)  Goals should be challenging but not unreasonably difficult. 
B)  Goals should be set for every aspect of employee behavior. 
C)  Goals should be specific and measurable. 
D)  Goals should cover key results area. 
E)  Goals should be linked to rewards. 
A)  Goals should be challenging but not unreasonably difficult. 
B)  Goals should be set for every aspect of employee behavior. 
C)  Goals should be specific and measurable. 
D)  Goals should cover key results area. 
E)  Goals should be linked to rewards.

Question 13

_____ define boundaries within which to make a decision.

Accepted Answer

A)  Programs 
B)  Policies 
C)  Rules 
D)  Procedures 
E)  Projects 
A)  Programs 
B)  Policies 
C)  Rules 
D)  Procedures 
E)  Projects

Question 14

Management by objectives, single-use plans, and standing plans are all management planning approaches.

Accepted Answer

A) True 
 B)False

Question 15

Goals are typically stated in quantitative terms.

Accepted Answer

A) True 
 B)False

Question 16

Frostburg Fireplaces has used MBO for the past year. Top management just finished evaluating overall performance. The next step in the MBO process should be:

Accepted Answer

A)  to develop new action plans. 
B)  to develop new objectives based on the review of last year's performance. 
C)  to begin a new MBO "cycle", using the same objectives as last year. 
D)  to wait several months to allow information to be digested. 
E)  none of these. 
A)  to develop new action plans. 
B)  to develop new objectives based on the review of last year's performance. 
C)  to begin a new MBO "cycle", using the same objectives as last year. 
D)  to wait several months to allow information to be digested. 
E)  none of these.

Question 17

Compare the four levels of goals and plans.

Accepted Answer

The highest level is the mission stateme

Question 18

The crisis management plan should be a _____ that specifies the actions to be taken, and by whom, if a crisis occurs.

Accepted Answer

A)  vague, verbal plan 
B)  detailed, verbal plan 
C)  long, difficult to read plan 
D)  vague, written plan 
E)  detailed, written plan 
A)  vague, verbal plan 
B)  detailed, verbal plan 
C)  long, difficult to read plan 
D)  vague, written plan 
E)  detailed, written plan

Question 19

Top managers make the broad strategic plan and identify specific tactical plans.

Accepted Answer

A) True 
 B)False

Question 20

An example of a _____ is a statement supporting the organization's efforts in the area of sexual harassment.

Accepted Answer

A)  procedure 
B)  rule 
C)  policy 
D)  single-use plan 
E)  program 
A)  procedure 
B)  rule 
C)  policy 
D)  single-use plan 
E)  program

One of the biggest benefits of planning is that, in turbulent environments, plans create greater organizational flexibility.

Plans provide a standard of assessment.

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

_____ plans are developed at the lower levels of the organization to specify action steps toward achieving operational goals and to support tactical plans.

The specific results expected from departments, work groups, and individuals are the _____ goals.

The two stages of crisis planning include:

Plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions are called _____ plans.

Which of the following is not a step in the organizational planning process?

A(n) _____ is a desired future state that the organization attempts to realize.

Sarah is a middle manager at Stylin' Sneakers Corporation. She is most likely responsible for the achievement of _____ goals.

Standing plans:

Which of the following statements is NOT true in the context of characteristics of effective goals?

_____ define boundaries within which to make a decision.

Management by objectives, single-use plans, and standing plans are all management planning approaches.

Goals are typically stated in quantitative terms.

Frostburg Fireplaces has used MBO for the past year. Top management just finished evaluating overall performance. The next step in the MBO process should be:

Compare the four levels of goals and plans.

The crisis management plan should be a _____ that specifies the actions to be taken, and by whom, if a crisis occurs.

Top managers make the broad strategic plan and identify specific tactical plans.

An example of a _____ is a statement supporting the organization's efforts in the area of sexual harassment.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 7: Managerial Planning and Goal Setting

One of the biggest benefits of planning is that, in turbulent environments, plans create greater organizational flexibility.

Plans provide a standard of assessment.

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

_____ plans are developed at the lower levels of the organization to specify action steps toward achieving operational goals and to support tactical plans.

The specific results expected from departments, work groups, and individuals are the _____ goals.

The two stages of crisis planning include:

Plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions are called _____ plans.

Which of the following is not a step in the organizational planning process?

A(n) _____ is a desired future state that the organization attempts to realize.

Sarah is a middle manager at Stylin' Sneakers Corporation. She is most likely responsible for the achievement of _____ goals.

Standing plans:

Which of the following statements is NOT true in the context of characteristics of effective goals?

_____ define boundaries within which to make a decision.

Management by objectives, single-use plans, and standing plans are all management planning approaches.

Goals are typically stated in quantitative terms.

Frostburg Fireplaces has used MBO for the past year. Top management just finished evaluating overall performance. The next step in the MBO process should be:

Compare the four levels of goals and plans.

The crisis management plan should be a _____ that specifies the actions to be taken, and by whom, if a crisis occurs.

Top managers make the broad strategic plan and identify specific tactical plans.

An example of a _____ is a statement supporting the organization's efforts in the area of sexual harassment.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters