Exam 7: Managerial Planning and Goal Setting

A major difference between rules and policies is that rules are broad in scope whereas policies are narrow in scope.

Sherry is a first-line supervisor at Rooftop Corporation. She is most concerned with which level of goals?

At Save-tech, Sophia, director of marketing, is a member of a cross-functional group of managers and employees. The purpose of the group is to gain a deep understanding company's competitive environment and periodically present these findings to top management. Sophia is involved in what type of team?

An organization's mission describes its reason for existence.

In a complex and competitive business world, traditional planning done by a select few is the only planning that works.

Crisis plans define company responses to be taken in the case of emergencies, setbacks, or unexpected conditions.

Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals are called:

_____ goals lead to the attainment of _____ goals, which in turn lead to the attainment of _____ goals.

In step 1 of Management By Objectives, overall performance is appraised.

_____ refers to a desired future state that an organization attempts to realize.

Which of these is a method of management whereby managers and employees define goals for every department, project, and person and use them to monitor subsequent performance?

A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called _____.

_____ and plans are the responsibilities of middle managers.

_____ refers to a broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations.

Which of these is(are) primarily concerned with tactical goals/plans?

In centralized planning, managers at all levels work with planning experts to develop their own goals and plans.

Goals are most effective when they are specific, measurable, challenging and linked to rewards.

_____ describes the organization's reason for existence.

Managers must understand no plan is perfect, but should grow and change to meet new conditions.

Tactical goals are specific, measurable results expected from departments, work groups, and individuals within the organization.