Exam 13: Power, Politics, Conflict, and Negotiation

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A gas company employee who is especially proficient in dealing with state regulators to get results the company needs MOST LIKELY possesses ________.

(Multiple Choice)

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Question 161

Clearly specified rules and procedures that govern how coercive power and reward power are used prevent superiors from arbitrarily using their legitimate power to hurt people they dislike or disagree with.

(True/False)

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Question 162

Compromise usually involves bargaining and negotiation to reach a solution that is acceptable to both parties.

(True/False)

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Question 163

Sally is a waitress at a well-established local restaurant. She works with several other waitresses, each of them of equal status. They do not supervise anyone nor have they been given any authority other than what is required to serve the customers. However, Sally is extremely well liked by patrons, the other waitstaff, and the cooks. Which BEST describes Sally's power within the organization?

(Multiple Choice)

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Question 164

The ability to control and generate resources for an organization is a source of functional and divisional power.

(True/False)

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Question 165

According to Pondy's model, as the parties in the ________ stage assert their views, the significance of the disputed issue is likely to be blown out of proportion.

(Multiple Choice)

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Question 166

Showing 161 - 166 of 166

A gas company employee who is especially proficient in dealing with state regulators to get results the company needs MOST LIKELY possesses ________.

Clearly specified rules and procedures that govern how coercive power and reward power are used prevent superiors from arbitrarily using their legitimate power to hurt people they dislike or disagree with.

Compromise usually involves bargaining and negotiation to reach a solution that is acceptable to both parties.

The ability to control and generate resources for an organization is a source of functional and divisional power.

According to Pondy's model, as the parties in the ________ stage assert their views, the significance of the disputed issue is likely to be blown out of proportion.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

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