Exam 13: Power, Politics, Conflict, and Negotiation

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Political decision making can lead to a more efficient use of organizational resources.

(True/False)
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Reciprocal interdependence is more likely to lead to conflict than is sequential interdependence.

(True/False)
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What is power? What are politics? Are power and politics always bad for the organization? Why or why not?

(Essay)
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________ is the power to control and use organizational resources to accomplish organizational goals.

(Multiple Choice)
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The strength of manifest conflict has no effect on organizational effectiveness.

(True/False)
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Differentiation in an organization occurs when people and tasks are grouped or split up into functions and divisions to produce goods and services.

(True/False)
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All of the critical operation information at the Daily Pioneer newspaper flows through the layout department. Jeffrey Sines, the head of the layout department, has a lot of power within the organization MOST LIKELY because of the ________.

(Multiple Choice)
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To increase their chances of promotion, most managers try to develop a personal power base to increase their visibility and individual power.

(True/False)
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During management-union negotiations, ________ is the process by which the parties decide who will get what and how much.

(Multiple Choice)
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Superiors sometimes limit subordinates' access to information to maintain their power to control and shape the subordinates' behavior.

(True/False)
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Any power that an individual has in the workplace comes from his or her formal position in an organization.

(True/False)
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Once the parties to a conflict focus on their ________, they can use bargaining and negotiation to discover creative solutions that will benefit them both.

(Multiple Choice)
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Managing conflict is a way to improve organizational decision making and resource allocation, thereby making the organization more effective.

(True/False)
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Competition for scarce resources produces conflict.

(True/False)
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As the complexity of task relationships between functions increases, evaluating and rewarding performance ________.

(Multiple Choice)
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Managing organizational conflict is NOT a way to ________.

(Multiple Choice)
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A person's reputation within an organization indicates very little of the person's power to influence decision making.

(True/False)
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Once managers have accurately assessed the power structure of an organization and have acquired some individual power, they can use several other tactics to enhance their power. List and discuss those tactics.

(Essay)
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The terms power and politics often have negative connotations because people associate them with attempts to use organizational resources for one's personal advantage at the expense of others.

(True/False)
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Sources of functional or divisional organizational power do NOT include ________.

(Multiple Choice)
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