Question 1

The primary risk of peer-to-peer support is ________.

Accepted Answer

A)  loss of control 
B)  loss of credibility 
C)  lack of privacy 
D)  increase in expenses 
A)  loss of control 
B)  loss of credibility 
C)  lack of privacy 
D)  increase in expenses

Question 2

Social media application providers are companies and other organizations that choose to support a presence on one or more SM sites.

Accepted Answer

A) True 
 B)False

Question 3

Social capital does not depreciate.

Accepted Answer

A) True 
 B)False

Question 4

________ is data and responses to data that are contributed by users and SM sponsors.

Accepted Answer

A)  Networking data 
B)  Content data 
C)  Connection data 
D)  User-generated data 
A)  Networking data 
B)  Content data 
C)  Connection data 
D)  User-generated data

Question 5

If the problematic content posted on a social networking site represents reasonable criticism of the organization's products or services, the best response would be to ________.

Accepted Answer

A)  leave it 
B)  edit it 
C)  delete it 
D)  rewrite it 
A)  leave it 
B)  edit it 
C)  delete it 
D)  rewrite it

Question 6

Being linked to a network of highly regarded contacts is a form of ________.

Accepted Answer

A)  social credential 
B)  viral marketing 
C)  crowdsourcing 
D)  human capital 
A)  social credential 
B)  viral marketing 
C)  crowdsourcing 
D)  human capital

Question 7

According to McAfee, pushing enterprise content to users based on subscriptions and alerts is part of ________.

Accepted Answer

A)  signals 
B)  search 
C)  links 
D)  authoring 
A)  signals 
B)  search 
C)  links 
D)  authoring

Question 8

Seekers-of-the-truth communities facilitate activities like sales and marketing.

Accepted Answer

A) True 
 B)False

Question 9

The multiplicative nature of social capital means that a huge network of relationships to people who have few resources may be lower than that of a smaller network with people with substantial resources.

Accepted Answer

A) True 
 B)False

Question 10

In the Web 2.0 world, new features are released and vendors wait for users to spread the news to one another in a process called ________.

Accepted Answer

A)  expansion 
B)  guerilla marketing 
C)  viral marketing 
D)  grapevine 
A)  expansion 
B)  guerilla marketing 
C)  viral marketing 
D)  grapevine

Question 11

A social media policy is a statement ________.

Accepted Answer

A)  that delineates employees' rights and responsibilities 
B)  that lists a firm's products and services 
C)  that lists the social and environmental effects of a company's economic actions 
D)  that defines the type of medium and channel that must be used for social media 
A)  that delineates employees' rights and responsibilities 
B)  that lists a firm's products and services 
C)  that lists the social and environmental effects of a company's economic actions 
D)  that defines the type of medium and channel that must be used for social media

Question 12

Which of the following major companies is a traditional software vendor?

Accepted Answer

A)  Google 
B)  Microsoft 
C)  Amazon 
D)  eBay 
A)  Google 
B)  Microsoft 
C)  Amazon 
D)  eBay

Question 13

Explain the meaning of hyper-social in the context of CRM and emergence in the context of management?

Accepted Answer

In the context of CRM, hyper-social mean

Question 14

Social media ________ are companies and other organizations that choose to support a presence on one or more SM sites.

Accepted Answer

A)  application providers 
B)  sponsors 
C)  blogs 
D)  users 
A)  application providers 
B)  sponsors 
C)  blogs 
D)  users

Question 15

A folksonomy is content structure that has emerged from the processing of many user tags.

Accepted Answer

A) True 
 B)False

Question 16

One of the major sources of UGC problems is inappropriate content.

Accepted Answer

A) True 
 B)False

Question 17

Human capital is the investment in social relations with the expectation of returns in the marketplace.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a significant risk of using social media for inbound and outbound logistics?

Accepted Answer

A)  loss of control 
B)  loss of credibility 
C)  loss of privacy 
D)  loss of effectiveness 
A)  loss of control 
B)  loss of credibility 
C)  loss of privacy 
D)  loss of effectiveness

Question 19

Describe social media sponsors and social media application providers.

Accepted Answer

Social media sponsors are companies and

Question 20

Social capital depreciates, but such depreciation can be ameliorated by ________.

Accepted Answer

A)  dropping older relationships 
B)  reducing the level of investment in relationships 
C)  adding something of value to the interaction 
D)  increasing one's human capital 
A)  dropping older relationships 
B)  reducing the level of investment in relationships 
C)  adding something of value to the interaction 
D)  increasing one's human capital

The primary risk of peer-to-peer support is ________.

Social media application providers are companies and other organizations that choose to support a presence on one or more SM sites.

Social capital does not depreciate.

________ is data and responses to data that are contributed by users and SM sponsors.

If the problematic content posted on a social networking site represents reasonable criticism of the organization's products or services, the best response would be to ________.

Being linked to a network of highly regarded contacts is a form of ________.

According to McAfee, pushing enterprise content to users based on subscriptions and alerts is part of ________.

Seekers-of-the-truth communities facilitate activities like sales and marketing.

The multiplicative nature of social capital means that a huge network of relationships to people who have few resources may be lower than that of a smaller network with people with substantial resources.

In the Web 2.0 world, new features are released and vendors wait for users to spread the news to one another in a process called ________.

A social media policy is a statement ________.

Which of the following major companies is a traditional software vendor?

Explain the meaning of hyper-social in the context of CRM and emergence in the context of management?

Social media ________ are companies and other organizations that choose to support a presence on one or more SM sites.

A folksonomy is content structure that has emerged from the processing of many user tags.

One of the major sources of UGC problems is inappropriate content.

Human capital is the investment in social relations with the expectation of returns in the marketplace.

Which of the following is a significant risk of using social media for inbound and outbound logistics?

Describe social media sponsors and social media application providers.

Social capital depreciates, but such depreciation can be ameliorated by ________.

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Structured Processes and Information Systems

Business Intelligence Systems

Business Process and Information Systems Development

Information Systems Management

Information Security Management

The International Dimension

Filters

Exam 8: Social Media Information Systems

The primary risk of peer-to-peer support is ________.

Social media application providers are companies and other organizations that choose to support a presence on one or more SM sites.

Social capital does not depreciate.

________ is data and responses to data that are contributed by users and SM sponsors.

If the problematic content posted on a social networking site represents reasonable criticism of the organization's products or services, the best response would be to ________.

Being linked to a network of highly regarded contacts is a form of ________.

According to McAfee, pushing enterprise content to users based on subscriptions and alerts is part of ________.

Seekers-of-the-truth communities facilitate activities like sales and marketing.

The multiplicative nature of social capital means that a huge network of relationships to people who have few resources may be lower than that of a smaller network with people with substantial resources.

In the Web 2.0 world, new features are released and vendors wait for users to spread the news to one another in a process called ________.

A social media policy is a statement ________.

Which of the following major companies is a traditional software vendor?

Explain the meaning of hyper-social in the context of CRM and emergence in the context of management?

Social media ________ are companies and other organizations that choose to support a presence on one or more SM sites.

A folksonomy is content structure that has emerged from the processing of many user tags.

One of the major sources of UGC problems is inappropriate content.

Human capital is the investment in social relations with the expectation of returns in the marketplace.

Which of the following is a significant risk of using social media for inbound and outbound logistics?

Describe social media sponsors and social media application providers.

Social capital depreciates, but such depreciation can be ameliorated by ________.

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Structured Processes and Information Systems

Business Intelligence Systems

Business Process and Information Systems Development

Information Systems Management

Information Security Management

The International Dimension

Filters