Exam 3: Strategy and Information Systems

Unlike the primary activities, the support activities in the generic value chain do not contribute to the production, sale, and service of the product.

Support activities in a value chain include the processes of finding vendors, setting up contractual arrangements, and negotiating prices.

A major drawback of the five forces model is that it does not analyze the threat of substitutes when forming a corporate strategy.

Which of the following is a part of the materials ordering process?

Synapz, a manufacturer of office automation products, recently received a patent for an advanced therapeutic ergonomics technology.By doing this, Synapz has ________.

Business processes that span value-generating activities determine the scope and requirements of each organization's information systems.

An organization wants to achieve competitive advantage through process implementations.Which of the following actions would help them do that?

Which of the following statements is true of business process designs?

Streamlining of business processes to increase margin is key to obtaining competitive advantage.

The central idea of business process design is that organizations should automate or improve their existing functional systems.

According to Porter's five forces model, which of the following firms would be least affected by the threat of substitutes?

Bargaining power of customers is likely to be the highest for markets involving ________.

The cost of the business process is the sum of the cost of the inputs and the ________.

The bargaining power of suppliers is a weak force when considering the example of students purchasing gasoline.

A service company asks its customers to fill out application forms before offering service.This is an example of a supporting business process.

RAC Associates is a car rental company.The company rents cars to customers in the United States.The company uses controls and procedures to prevent car theft.Such procedures are examples of ________.

The primary activity of sales and marketing is the collection, storage, and physical distribution of the products to the buyers.

ABC Motors is the largest manufacturer of cars.The company purchases raw materials from many small-sized sellers across the globe.In this case, ABC Motors ________.

A business that selects a differentiation strategy would naturally structure itself around low-cost activities.

According to Porter's five forces model, the intensity of each of the forces determines the characteristics of the industry, how profitable it is, and how sustainable that profitability will be.