Exam 4: Job Analysis and Work Design

As a manager, if you designed a job so that an employee could perform the job from beginning to end according to the job characteristics model, you would be creating task identity.

The critical incident method focuses on employee behaviours critical to job success.

Inherent in the concept of work teams is that employees, not managers, are in the best position to contribute to work performance.

Ultimately, the purpose of job analysis is to value a job and establish its pay rate.

Employee interviewing is the most accurate method of job analysis because the employee is least likely to exaggerate essential job functions.

Job design is concerned with changing, modifying, and enriching jobs in order to capture the talents of employees while improving performance.

Which term refers to an analysis in which the emphasis is placed on characteristics of successful performers rather than standard duties?

Job design is concerned with changing, modifying, and enriching jobs in order to capture the talents of employees while improving performance.

Most job descriptions include a job title, a job identification section, and a job duties section.

Which of the following can remedy discrepancies between the knowledge, skills, and abilities of the jobholder and the KSAs required for the job?

Kirk is learning a new job by watching his coworkers and asking questions. He notices that some of his coworkers stress the importance of certain tasks, while others don't do these tasks at all. This has left Kirk somewhat stressed by what he should and should not be doing in his new role. What does Kirk need?

According to the work of Herzberg, through which method can managers enrich the jobs of employees?

What is the core job dimension that describes the degree to which a job has a substantial impact on the lives or work of other people?

The competency-based approach to job analysis focuses on standard job duties, tasks, and the like.

Job design should facilitate the achievement of organizational goals while recognizing the capabilities and needs of those who are to perform it.

Human resource information systems have limited potential to impact the job analysis process.

Job enrichment can improve employee performance in cases of dissatisfaction with pay and benefits.

"The IT specialist is responsible for the smooth running of all staff computers" is most likely an excerpt from which of the following?

What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the text?

Discrepancies between knowledge, skills, and abilities (KSAs)and job requirements provide clues to training needs.