Exam 16: Managing Leadership and Influence Process

Working Mother magazine ranked Bon Secours Richmond Health System as one of the top ten companies for working families. CEO Peter Bernard says "We expect our managers to support flexible schedules, promote education, push job development and encourage a healthy work/life balance." According to Fiedler's research, what is the most effective form of leader behavior for Bernard to adopt?

Describe an example of using a legitimate request, instrumental compliance, coercion, rational persuasion, personal identification, inspirational appeal, and informational distortion.

Stating inaccurate information on a resume is an example of unethical impression management.

Which of the following BEST represents the outcome of the work done to determine what personal traits can be used to predict leader effectiveness?

Which leadership model suggests that leaders have different working relationships with their better subordinate performers than with the others?

You supervise a group of very competent employees who have been at their present jobs an average of seven years. Which two theories would say that you have little need to use a directive style of leadership and that subordinates may even resent it if you do?

Military leaders have no control over pay or bonuses. They rely on praise, public recognition, and evaluations for ____ power.

Working Mother magazine ranked Abbott as one of the top ten companies for working families. CEO Miles White says "One of the most important things we can do for working families today is to help them lead healthier lives." According to the Michigan studies, White is using ____ behavior.

How can managers handle political behavior so that it does not do excessive damage?

In the Marine Corps, subordinates want tough effective training that they know will someday save their lives. Marines also want good food, time off, promotions and decent pay. Marines' desires for tough training and supportive leaders support the ____ model of leadership behavior.

You know from this course that research suggests leaders exhibit traits after attaining certain positions. If you were voting in a primary election and the candidates were essentially the same on the issues, what abilities would you look for in your leader? Why?

Tennenbaum and Schmidt proposed a continuum of leadership behavior similar to the original Michigan framework.

According to Fiedler

Some companies decide to relocate from states with high taxes and high costs of living to states were their employees pay goes a lot further. Governors of the high-tax states complain that it isn't just and argue that corporate leaders need to use better ____________________ leadership. Governors of the low-tax states welcome the jobs and boost to their economies, and praise the ____________________ leadership of the corporate executives.

Describe the Fiedler contingency approach to leadership, including the major feature that distinguishes it from the rest of the situational approaches to leadership.

A news producer selects a reporter to cover a breaking story that will get attention and possibly lead to career advancement. The producer has ____ power.

Aligning the organization with its environment requires ____________________ leadership.

Referent power is usually associated more with leadership than with management.

The LPC theory of leadership suggests that the function of the leader is to make desired rewards available and to show people how to get them.

Leadership is