Exam 11: Managing Organization Design

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Woodward found that mass-production technologies tended to resemble System ____________________ bureaucracies.

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Discuss the relationship between technology and organization design as defined by the Woodward studies.

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Which of the following organization designs is frequently the result of pressure to share resources?

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Kansas State University operates in a relatively stable environment. According to the work of Burns and Stalker, which form of organization design is most appropriate for the university?

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As described by Burns and Stalker, mechanistic organizations are most like

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Special Exercises
Girl Scouts USA builds girls of courage, confidence, and character. It is headquartered in New York City, where a staff of 400 directs the organization. There are 236,000 troops with 4 to 30 or more girls per troop. There are 2,303,388 youth and 878,904 adults registered in Girl Scouts. A troop has two adult volunteer troop leaders. The leaders attend monthly meetings where rules and regulations are clarified and upcoming opportunities are discussed. Troop activities are at the discretion of the leaders as long as they follow safety rules and file paperwork with supervisor's signatures more than six weeks in advance.
Lava.com is an Internet company that helps other organizations put into action concepts that they hope will let them dominate the market in their industry. In its promotion, Lava.com states, "We ignore the rules, and we let no obstacle stand in your company's way ⎯ no matter how bold or impossible your idea may seem." The company is composed of eighteen bright young Internet experts. They have one large room, work on one project, and then float to another project. If you were to walk into the office, it would be next to impossible to tell the company's owners from its lowest-ranking employee. Lava.com believes that any one of its employees is capable of coming up with the perfect solution to its customers' problems; therefore, all ideas and opinions are considered before a final one is selected. The company employees have been known to work eighteen-hour days for weeks until a problem was solved. They have also quit work early on days that could be better enjoyed on the golf course.
Match the following. You may use a response once, more than once, or not at all.
Upward, downward and lateral communication
Neither organization
Integration
Lava.com only
Matrix organization
Both organizations
Correct Answer:
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Premises:
Responses:
Upward, downward and lateral communication
Neither organization
Integration
Lava.com only
Matrix organization
Both organizations
System 4 design
Girl Scouts USA only
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Royal Dutch Shell focuses on continuously immersing people in shared experiences, so the firm can promote an organic design populated by people with common knowledge, goals, and expectations.   Which of the following terms BEST describes its organization design?

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Briefly describe the special design issues faced when a company "goes international."

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The ______ design's basic objective is to optimize internal competition and cooperation.

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Which of the following statements about Likert's approach is FALSE?

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The H in H-form stands for hybrid.

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With respect to organization design, the conversion process used to transform inputs into outputs is called ____________________.

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Compare and contrast the functional, conglomerate, and divisional forms of organization design structure. What are the advantages and disadvantages of these forms of structure? Use diagrams if they will clarify your explanation.

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Starbucks assembles and serves coffee and snacks. They use ____ technology.

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Trump Organization produces beauty pageants and builds commercial real estate. There appears to be little need for ____ between these units.

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A System 1 organization is most like

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A ______ stratgegy requires a strong commitment to efficiency and control.  Such a firm tends to be more centralized as it tries to control costs.

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The Aston studies found that as organization size increases

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When the product is manufactured in assembly-line fashion, ____________________ or mass-production technology is used.

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Disadvantages of the matrix design include all of the following EXCEPT

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