Question 1

Which of the following is the best action if you are meeting with your supervisor to discuss a workplace problem?

Accepted Answer

A)  Gather complaints from coworkers. 
B)  Be prepared with ideas for solutions. 
C)  Be prepared to report who is causing the problem. 
D)  Think about how the problem is affecting your work. 
A)  Gather complaints from coworkers. 
B)  Be prepared with ideas for solutions. 
C)  Be prepared to report who is causing the problem. 
D)  Think about how the problem is affecting your work. B

Question 2

Which of the following workplace issues should NOT be discussed at a staff meeting?

Accepted Answer

A)  A coworker who was rude to you in front of a patient 
B)  Old equipment that needs to be replaced 
C)  Difficulties with the new computer system 
D)  Lunches disappearing from the staff refrigerator 
A)  A coworker who was rude to you in front of a patient 
B)  Old equipment that needs to be replaced 
C)  Difficulties with the new computer system 
D)  Lunches disappearing from the staff refrigerator A

Question 3

Policies describe the ____________________ that employees must follow.

Accepted Answer

rules

Question 4

What is the best action to take if a workplace rule seems silly and unnecessary?

Accepted Answer

A)  Complain to coworkers. 
B)  Refuse to follow the rule. 
C)  Tell your supervisor your ideas about how it can be changed. 
D)  Ask your supervisor to explain the reason for the rule. 
A)  Complain to coworkers. 
B)  Refuse to follow the rule. 
C)  Tell your supervisor your ideas about how it can be changed. 
D)  Ask your supervisor to explain the reason for the rule.

Question 5

Which of the following uncorrected workplace conditions would justify your immediate resignation?

Accepted Answer

A)  A supervisor who criticizes your work in front of others 
B)  Continued unsafe lab practices 
C)  Being asked to work overtime 
D)  Frequent schedule changes 
A)  A supervisor who criticizes your work in front of others 
B)  Continued unsafe lab practices 
C)  Being asked to work overtime 
D)  Frequent schedule changes

Question 6

Many health care facility policies must be followed because they are legally required by local or state agencies.

Accepted Answer

A) True 
 B)False

Question 7

Patients who hear employees complaining about their supervisor or workplace conditions may lose confidence in the level of care they are receiving and may even file _________________________ lawsuits.

Accepted Answer

The answer of Patients who hear employees complaining about their...

Question 8

Match between columns
                        Premises: An organizational structure in which there are levels of supervision, and each higher level is charged with more responsibility

Accepted Answer

The Answer of Chain of command and Risk management and is...

Question 9

Match between columns
                        Premises: Rules established and followed by an organization

Accepted Answer

The Answer of Risk management and Procedure and Probationary period is...

Question 10

The best source of information about vacation policies is:

Accepted Answer

A)  an experienced coworker. 
B)  the employee handbook. 
C)  the procedure manual. 
D)  the policy manual. 
A)  an experienced coworker. 
B)  the employee handbook. 
C)  the procedure manual. 
D)  the policy manual.

Question 11

What is the first thing a health care professional should do when experiencing dissatisfaction with the job?

Accepted Answer

A)  Write a polite letter of resignation to the supervisor. 
B)  Ask coworkers if they are having the same problems. 
C)  Conduct an honest self-assessment. 
D)  Request a transfer to another department. 
A)  Write a polite letter of resignation to the supervisor. 
B)  Ask coworkers if they are having the same problems. 
C)  Conduct an honest self-assessment. 
D)  Request a transfer to another department.

Question 12

The most important reason for maintaining good attendance is that:

Accepted Answer

A)  workers with poor attendance can be dismissed. 
B)  it helps ensure the consistent delivery of patient care and services. 
C)  it is an important factor on which employees are evaluated. 
D)  coworkers become angry when they have to do extra work. 
A)  workers with poor attendance can be dismissed. 
B)  it helps ensure the consistent delivery of patient care and services. 
C)  it is an important factor on which employees are evaluated. 
D)  coworkers become angry when they have to do extra work.

Question 13

Which of the following is NOT an example of behavior that could be considered sexual harassment?

Accepted Answer

A)  Flirting at the workplace between people who are interested in dating each other 
B)  Wall calenders with photos of nude women 
C)  Dirty jokes exchanged in the lunchroom 
D)  A boss repeatedly offering to take his assistant to a nice restaurant 
A)  Flirting at the workplace between people who are interested in dating each other 
B)  Wall calenders with photos of nude women 
C)  Dirty jokes exchanged in the lunchroom 
D)  A boss repeatedly offering to take his assistant to a nice restaurant

Question 14

Match between columns
                        Premises: Paying the same wage to both male and female nurses who work together in the same department, performing similar duties

Accepted Answer

The Answer of Family Medical Leave Act and Occupational Safety is...

Question 15

The minimum requirements for a job are the qualifications the health care professional must:

Accepted Answer

A)  have in order to be hired for the job. 
B)  learn during the probationary period. 
C)  acquire in order to receive a pay increase. 
D)  master to become a supervisor. 
A)  have in order to be hired for the job. 
B)  learn during the probationary period. 
C)  acquire in order to receive a pay increase. 
D)  master to become a supervisor.

Question 16

Networking activities should be continued throughout your career.

Accepted Answer

A) True 
 B)False

Question 17

A/An _______________ is a formal complaint filed in response to a serious unresolved workplace problem.

Accepted Answer

The answer of A/An _______________ is a formal complaint filed...

Question 18

Which of the following employee behaviors is most likely to result in immediate dismissal?

Accepted Answer

A)  Arriving late to staff meetings 
B)  Complaining about the workload 
C)  Gossiping about a coworker 
D)  Disregarding patient confidentiality 
A)  Arriving late to staff meetings 
B)  Complaining about the workload 
C)  Gossiping about a coworker 
D)  Disregarding patient confidentiality

Question 19

Match between columns
                        Premises: Providing personal protective devices to all employees who may be exposed to body fluids

Accepted Answer

The Answer of Civil Rights Act of 1964 and Americans is...

Question 20

During a performance evaluation, it is not appropriate to ask for suggestions about how you can improve your work.

Accepted Answer

A) True 
 B)False

Exam 26: Successful Employment Strategies

Which of the following is the best action if you are meeting with your supervisor to discuss a workplace problem?

Which of the following workplace issues should NOT be discussed at a staff meeting?

Policies describe the ____________________ that employees must follow.

What is the best action to take if a workplace rule seems silly and unnecessary?

Which of the following uncorrected workplace conditions would justify your immediate resignation?

Many health care facility policies must be followed because they are legally required by local or state agencies.

Patients who hear employees complaining about their supervisor or workplace conditions may lose confidence in the level of care they are receiving and may even file _________________________ lawsuits.

The best source of information about vacation policies is:

What is the first thing a health care professional should do when experiencing dissatisfaction with the job?

The most important reason for maintaining good attendance is that:

Which of the following is NOT an example of behavior that could be considered sexual harassment?

The minimum requirements for a job are the qualifications the health care professional must:

Networking activities should be continued throughout your career.

A/An _______________ is a formal complaint filed in response to a serious unresolved workplace problem.

Which of the following employee behaviors is most likely to result in immediate dismissal?

During a performance evaluation, it is not appropriate to ask for suggestions about how you can improve your work.

Your Career in Health Care

Health Care Yesterday, Today, and Tomorrow

Ethical and Legal Responsibilities

Medical Terminology

Medical Math

Organization of the Human Body

Structure and Function of the Human Body

Growth and Development

Body Mechanics

Infection Control

Environmental Safety

Lifestyle Management

Professionalism

Professional Development and Lifelong Learning

The Patient As an Individual

The Communication Process

Written Communication

Computers and Technology in Health Care

Documentation and Medical Records

Physical Assessment

Emergency Procedures

Paying for Health Care

Quality Control and Customer Service

Job Leads and the Résumé

Interview Portfolio and Application

Filters