Exam 17: Written Communication

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Match each type of business letter with the correct examples below.
Premises:
A physician informs a patient about the results of diagnostic tests.
Responses:
Consultation
Recall
Explanation
Correct Answer:
Verified
Premises:
Responses:
A physician informs a patient about the results of diagnostic tests.
Consultation
Free
(Matching)
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Correct Answer:
Verified

Which word correctly applies the rule about forming plurals?

Free
(Multiple Choice)
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Correct Answer:
Verified

D

Which sentence is written correctly?

Free
(Multiple Choice)
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Correct Answer:
Verified

D

Four major purposes of writing health care documents are to persuade, gather information, encourage action, and __________.

(Short Answer)
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Which type of address form is recommended by the post office to ensure proper delivery?

(Multiple Choice)
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Patient confidentiality rules only apply to written materials if they contain potentially embarrassing information about a patient.

(True/False)
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Match each punctuation mark with the correct example of its use.
Premises:
Around titles of magazine articles
Responses:
Comma
Apostrophe
Semicolon
Correct Answer:
Verified
Premises:
Responses:
Around titles of magazine articles
Comma
(Matching)
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Minutes of facility meetings may serve as documentation for certain regulatory purposes.

(True/False)
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Match each punctuation mark with the correct example of its use.
Premises:
At the end of a clause that introduces a list
Responses:
Period
Colon
Comma
Correct Answer:
Verified
Premises:
Responses:
At the end of a clause that introduces a list
Period
(Matching)
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Most words in English are spelled according to a set of rules.

(True/False)
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Match each type of business letter with the correct examples below.
Premises:
A medical assistant asks a vendor for information about new medical office management software.
Responses:
Consultation
Recall
Collection
Correct Answer:
Verified
Premises:
Responses:
A medical assistant asks a vendor for information about new medical office management software.
Consultation
(Matching)
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Reading written material backwards is an effective way to check spelling.

(True/False)
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The health care professional cannot depend on word processing spell checkers to catch all the spelling errors in a document prepared on the computer.

(True/False)
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Match each type of business letter with the correct examples below.
Premises:
A medical receptionist reminds a patient to call and schedule her annual physical exam.
Responses:
Inquiry
Recall
Follow-up
Correct Answer:
Verified
Premises:
Responses:
A medical receptionist reminds a patient to call and schedule her annual physical exam.
Inquiry
(Matching)
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The word "it's" is an example of a ______ meaning that it is a combination of two words.

(Short Answer)
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Many English words (as well as medical terms) can be changed in meaning by adding a word part called a __________ to the end of the word.

(Short Answer)
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The exact words of a speaker or writer should be enclosed by ___________ marks.

(Short Answer)
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Which of the following words is spelled correctly?

(Multiple Choice)
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Match each punctuation mark with the correct example of its use.
Premises:
Between independent clauses that are not joined by a connecting word
Responses:
Apostrophe
Colon
Quotation marks
Correct Answer:
Verified
Premises:
Responses:
Between independent clauses that are not joined by a connecting word
Apostrophe
(Matching)
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What is the main purpose of a staff meeting agenda?

(Multiple Choice)
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