Question 1

Facebook posts,tweets,and e-mails are examples of ________ messages because they are generated,stored,processed and transmitted electronically.

Accepted Answer

The answer of Facebook posts,tweets,and e-mails are examples of ________...

Question 2

Words like denigrate,the undersigned,and expropriateare examples of high-level diction and should be used liberally in business messages because they will make you sound more professional.

Accepted Answer

A) True 
 B)False

Question 3

The three phases of the 3-x-3 writing process include ___________,writing,and revising.

Accepted Answer

The answer of The three phases of the 3-x-3 writing...

Question 4

Anticipating whether the receiver's response to message may be neutral,positive,or negative can help in determining your organizational strategy.

Accepted Answer

A) True 
 B)False

Question 5

BTW,I need your report with stats asapis considered an example of professional expression and tone.

Accepted Answer

A) True 
 B)False

Question 6

The verbal and nonverbal responses of the receiver create ________ ,which helps the sender know that the message was received and understood.

Accepted Answer

The answer of The verbal and nonverbal responses of the...

Question 7

In team writing projects,team members usually work most closely together during Phase 1,the prewriting phase.

Accepted Answer

A) True 
 B)False

Question 8

A digital message ​________.

Accepted Answer

A) ​may be an e-mail,tweet,or Facebook post 
B) ​is generated,stored,processed,and transmitted electronically 
C) ​should be purposeful,economical,and audience oriented 
D) ​All of the above are true. 
A) ​may be an e-mail,tweet,or Facebook post 
B) ​is generated,stored,processed,and transmitted electronically 
C) ​should be purposeful,economical,and audience oriented 
D) ​All of the above are true.

Question 9

Alex is having trouble concentrating on a report he is reading because his smartphone keeps ringing and his colleagues keep sending him text messages.What kind of communication barrier is this?

Accepted Answer

A) Differing frames of reference 
B) Digital interruptions 
C) Lack of language skills 
D) Bypassing 
A) Differing frames of reference 
B) Digital interruptions 
C) Lack of language skills 
D) Bypassing

Question 10

Phrases such asprobably,usually,often,soon,and right awaycan contribute to the communication barrier known as ________.

Accepted Answer

A) noise 
B) bypassing 
C) lack of language skill 
D) frame of reference 
A) noise 
B) bypassing 
C) lack of language skill 
D) frame of reference

Question 11

The communication process begins when the ________ has an idea.

Accepted Answer

The answer of The communication process begins when the ________...

Question 12

The process of communication is successful only when ________.

Accepted Answer

A) the fastest communication channel is used 
B) the sender pronounces all words perfectly 
C) the sender receives positive feedback 
D) the receiver understands an idea as the sender intended it 
A) the fastest communication channel is used 
B) the sender pronounces all words perfectly 
C) the sender receives positive feedback 
D) the receiver understands an idea as the sender intended it

Question 13

The process of communication begins when ________.

Accepted Answer

A) a message is put into words 
B) the message is sent over a communication channel to the receiver 
C) the sender has an idea 
D) the receiver actually receives the message and decodes it 
A) a message is put into words 
B) the message is sent over a communication channel to the receiver 
C) the sender has an idea 
D) the receiver actually receives the message and decodes it

Question 14

Cassandra is trying to decide whether to call her boss or to send an e-mail message.Cassandra is in the first phase of the writing process.

Accepted Answer

A) True 
 B)False

Question 15

The best business writing is purposeful,economical,and ________.

Accepted Answer

A) technical 
B) audience oriented 
C) revenue driven 
D) feelings oriented 
A) technical 
B) audience oriented 
C) revenue driven 
D) feelings oriented

Question 16

A recipient of an e-mail you send forwards it to her supervisor.The supervisor would be considered a ________ audience.

Accepted Answer

The answer of A recipient of an e-mail you send...

Question 17

During the analyzing part of the prewriting phase,you must first determine the ________ of your message.

Accepted Answer

The answer of During the analyzing part of the prewriting...

Question 18

Zachary needs to deliver a sensitive message to a colleague and decides to deliver it face-to-face.Zachary is in the process of ________.

Accepted Answer

A) encoding the message 
B) decoding the message 
C) preparing for feedback 
D) selecting the channel for the message 
A) encoding the message 
B) decoding the message 
C) preparing for feedback 
D) selecting the channel for the message

Question 19

Suzanne has just received an e-mail message from a client and is reading it carefully to determine her client's needs.She is involved in the ________ part of the communication process.

Accepted Answer

A) encoding 
B) channel selection 
C) decoding 
D) feedback 
A) encoding 
B) channel selection 
C) decoding 
D) feedback

Question 20

Which of the following statements about business writing is mostaccurate?

Accepted Answer

A) Business writing is similar to academic writing. 
B) When writing business documents,business communicators should recognize that quantity enhances quality. 
C) Business writers should have a definite purpose to fulfill in each message. 
D) Business writing should be focused on the writer's needs. 
A) Business writing is similar to academic writing. 
B) When writing business documents,business communicators should recognize that quantity enhances quality. 
C) Business writers should have a definite purpose to fulfill in each message. 
D) Business writing should be focused on the writer's needs.

Facebook posts,tweets,and e-mails are examples of ________ messages because they are generated,stored,processed and transmitted electronically.

Words like denigrate,the undersigned,and expropriateare examples of high-level diction and should be used liberally in business messages because they will make you sound more professional.

The three phases of the 3-x-3 writing process include ___________,writing,and revising.

Anticipating whether the receiver's response to message may be neutral,positive,or negative can help in determining your organizational strategy.

BTW,I need your report with stats asapis considered an example of professional expression and tone.

The verbal and nonverbal responses of the receiver create ________ ,which helps the sender know that the message was received and understood.

In team writing projects,team members usually work most closely together during Phase 1,the prewriting phase.

A digital message ________.

Alex is having trouble concentrating on a report he is reading because his smartphone keeps ringing and his colleagues keep sending him text messages.What kind of communication barrier is this?

Phrases such asprobably,usually,often,soon,and right awaycan contribute to the communication barrier known as ________.

The communication process begins when the ________ has an idea.

The process of communication is successful only when ________.

The process of communication begins when ________.

Cassandra is trying to decide whether to call her boss or to send an e-mail message.Cassandra is in the first phase of the writing process.

The best business writing is purposeful,economical,and ________.

A recipient of an e-mail you send forwards it to her supervisor.The supervisor would be considered a ________ audience.

During the analyzing part of the prewriting phase,you must first determine the ________ of your message.

Zachary needs to deliver a sensitive message to a colleague and decides to deliver it face-to-face.Zachary is in the process of ________.

Suzanne has just received an e-mail message from a client and is reading it carefully to determine her client's needs.She is involved in the ________ part of the communication process.

Which of the following statements about business writing is mostaccurate?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters

Exam 4: Planning Business Messages

Facebook posts,tweets,and e-mails are examples of ________ messages because they are generated,stored,processed and transmitted electronically.

Words like denigrate,the undersigned,and expropriateare examples of high-level diction and should be used liberally in business messages because they will make you sound more professional.

The three phases of the 3-x-3 writing process include ___________,writing,and revising.

Anticipating whether the receiver's response to message may be neutral,positive,or negative can help in determining your organizational strategy.

BTW,I need your report with stats asapis considered an example of professional expression and tone.

The verbal and nonverbal responses of the receiver create ________ ,which helps the sender know that the message was received and understood.

In team writing projects,team members usually work most closely together during Phase 1,the prewriting phase.

A digital message ​________.

Alex is having trouble concentrating on a report he is reading because his smartphone keeps ringing and his colleagues keep sending him text messages.What kind of communication barrier is this?

Phrases such asprobably,usually,often,soon,and right awaycan contribute to the communication barrier known as ________.

The communication process begins when the ________ has an idea.

The process of communication is successful only when ________.

The process of communication begins when ________.

Cassandra is trying to decide whether to call her boss or to send an e-mail message.Cassandra is in the first phase of the writing process.

The best business writing is purposeful,economical,and ________.

A recipient of an e-mail you send forwards it to her supervisor.The supervisor would be considered a ________ audience.

During the analyzing part of the prewriting phase,you must first determine the ________ of your message.

Zachary needs to deliver a sensitive message to a colleague and decides to deliver it face-to-face.Zachary is in the process of ________.

Suzanne has just received an e-mail message from a client and is reading it carefully to determine her client's needs.She is involved in the ________ part of the communication process.

Which of the following statements about business writing is mostaccurate?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters

A digital message ________.