Exam 14: Supply Chain Management

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for.Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute,a banned fish,or an endangered species.This could be the result of an honest mistake in the supply chain,or it could be a deliberate attempt to deceive buyers.However,researchers have uncovered a DNA 'barcode' that can accurately identify the type of fish.While still a ways off,the scientist who developed the tuna DNA barcode envisions a small device that can provide instantaneous species identification,which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business.The way a restaurant coordinates and integrates the activities performed by its supply chain members into a collection of seamless end-to-end processes is an example of:

_____ are standard measures that can be used repeatedly to assess performance on a supply-chain related process.

Pepisco and Waste Management have developed a plan to improve the reverse supply chain for individual beverage bottles not most commonly thrown in trash cans and not recycled.Together Pepsico and Waste Management have plans to deploy thousands of "Dream Machines" in both permanent and temporary locations that will take in recycled bottles and provide rewards to consumers who participate.These companies are practicing:

Zambelli International Fireworks uses an accounting method that assesses the costs associated with each supply chain activity,which is known as base-line costing.

_____ is the direct electronic transmission,from computer to computer,of standard business forms between two organizations.When this technique is used,orders can become virtually paperless,and information about the order is available to both firms.

Toyota uses a(n)_____ supply chain strategy for its Scion line of cars,in which a base model is produced in Japan,but with the addition of many customer options either at an operation near the port of Long Beach or at the dealer based on a customer's specific preferences.

Managing inventory from the supplier to the manufacturer is called distribution resource planning (DRP).

The relative ease with which a shipment can be located and transferred is:

What is measurement integration? List the three areas of capability that are helpful in generating measurement integration across the supply chain.

All of the following are business trends currently having a strong influence on the job of the supply chain manager EXCEPT:

Business processes are bundles of interconnected activities that stretch across firms in the supply chain.

What is relationship integration? Describe a supply chain that has achieved high relationship integration.

Which of the following moves inventory into,within,and out of a warehouse?

One of the most critical global supply issues for importers of any size is coping with the legalities of trade in other countries.

For true supplier integration to occur,all of the following must occur EXCEPT:

One disadvantage of the use of RFID tags is increased inventory management costs.

When Rick purchased tickets to a concert on the Internet,it was an example of:

_____ are composed of bundles of interconnected activities that stretch across firms in the supply chain.

Which supply chain management strategy is most appropriate when aggregate customer demand is predictable?

Which of the following is the inventory control system that manages the replenishment of raw materials,supplies,and components from the supplier to the manufacturer?