Exam 14: Supply Chain Management

When using _____,suppliers assume the responsibility for managing inventories at customer locations through the use of highly automated electronic messaging systems,which allow the exchange of information between vendors and customers.

_____ integration requires firms within a supply chain to link seamlessly so that they can streamline work processes and thereby provide smooth,high-quality customer experiences.

At each tier of the supply chain,the Balanced Scorecard Approach addresses four areas of performance.They are customer-related performance metrics,financial metrics,business process metrics,and _____ metrics.

Arrow Electronics serves as a supply channel partner for more than 600 suppliers and 150,000 original equipment manufacturers,contract manufacturers,and commercial customers.Arrow works with its supply chain partners to eliminate waste in whatever form it may be found.Which of the following supply chain strategies has Arrow embraced in order to help its customers and suppliers?

Describe the manufacturing flow management process and discuss the goals of this process.

The standards set by measuring the best,quickest,and most efficient work practices are called:

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for.Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute,a banned fish,or an endangered species.This could be the result of an honest mistake in the supply chain,or it could be a deliberate attempt to deceive buyers.However,researchers have uncovered a DNA 'barcode' that can accurately identify the type of fish.While still a ways off,the scientist who developed the tuna DNA barcode envisions a small device that can provide instantaneous species identification,which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business.Tsunami,a sushi bar,sets a tough target when it demands that 99.9 per cent of shipments of fish must arrive the next day after their order.This is an example of a:

_____ provides time utility to buyers and sellers and aids manufacturers in managing supply and demand.

All of the following have been identified as helpful in generating measurement integration across the supply chain EXCEPT:

The _____ process seeks to align supply and demand throughout the supply chain by anticipating customer requirements at each level and creating demand-related plans of action prior to actual customer purchasing behavior.

Distribution managers select different transportation modes based on several distinct criteria.List and briefly define these criteria,and name the best and worst transportation mode for each criterion.

_____ occurs when all the firms and business units participating in the supply chain appear as though they are reading from the same script.

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for.Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute,a banned fish,or an endangered species.This could be the result of an honest mistake in the supply chain,or it could be a deliberate attempt to deceive buyers.However,researchers have uncovered a DNA 'barcode' that can accurately identify the type of fish.While still a ways off,the scientist who developed the tuna DNA barcode envisions a small device that can provide instantaneous species identification,which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business.Tsunami,a sushi bar,takes every precaution to make sure it does not purchase any species of fish that have been classified as endangered.It partners with its suppliers to verify-as much as is possible-the species of the fish it purchases.This is an example of:

Which of the following is a member of a supply chain team that moves just-picked cotton to finished clothing and then to the consumer of that clothing?

Explain what is meant by supply chain integration and list the six types of integration sought by firms interested in providing top-level service to customers.

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for.Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute,a banned fish,or an endangered species.This could be the result of an honest mistake in the supply chain,or it could be a deliberate attempt to deceive buyers.However,researchers have uncovered a DNA 'barcode' that can accurately identify the type of fish.While still a ways off,the scientist who developed the tuna DNA barcode envisions a small device that can provide instantaneous species identification,which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business.In the future,suppliers of fresh fish will be able to use electronic bar codes to verify the fish species for members of the supply chain.This information can be incorporated into the information technology used in the inventory management and control business process.This information technology is called:

The activities that enable the demand management process to work include:

By achieving _____ integration across their supply chains,firms can gain the information needed to execute short-term and long-term planning,and thereby make better operational decisions.

How has the use of supply channel management resulted in a radical reformulation of traditional marketing,production,and distribution functions?

The growers of Vidalia onions have determined that their chief priority for choosing a transportation mode within the United States is transit time.However,this must be tempered by practical cost considerations.In light of these considerations,Vidalia onion growers should use _____ to ship their onions.