Exam 14: Supply Chain Management

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for.Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute,a banned fish,or an endangered species.This could be the result of an honest mistake in the supply chain,or it could be a deliberate attempt to deceive buyers.However,researchers have uncovered a DNA 'barcode' that can accurately identify the type of fish.While still a ways off,the scientist who developed the tuna DNA barcode envisions a small device that can provide instantaneous species identification,which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business.In the future,a device will allow each member of the supply chain for fresh fish to verify accountability for providing the species of fish the customer ordered.Which element of supply chain integration is this when each individual firm or business unit is accountable for meeting its own goals regarding providing the fish they say they are providing?

Which of the following assists supply chain members in achieving measurement integration by assessing the costs associated with each supply chain activity?

Managing supply chain disruptions begins with putting controls in place to monitor dangerous of volatile situations.

A sustainable supply chain is one that employes renewable natural resources whenever possible.

Three dimensions of supply chain networks are commonly considered by supply chain managers.They are the horizontal structure,the vertical structure,and the:

All of the following are examples of green supply chain management EXCEPT:

The goals of the manufacturing flow management process are centered on generating,filing,delivering,and providing on-the-spot service for customer orders.

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Whirlpool and Lowe's Every week,Whirlpool and Lowe's have an on-line conference call to discuss what appliances are selling in the stores,and what capacity Whirlpool has to make product.Often,the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's.This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers.However,sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question.It then becomes a question of demand shaping for Lowe's.What promotions,in-store displays,sales incentives,etc.can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way,Lowe's,Whirlpool,and their suppliers manage supply and also demand. -Refer to Whirlpool and Lowe's.Given that accessibility and reliability are keys to Lowe's marketing strategy,what mode of transportation is most likely used in this relationship?

Cross-docking:

When each firm in a supply chain has clarity in terms of knowing which firm is the leader,which are the followers,and which responsibilities are assigned to each firm,role _____ is evident.

Supplier integration occurs when multiple firms in a supply chain coordinate their activities and processes so that they are seamlessly linked to one another in an effort to satisfy the customer.

Products and marketplaces differ substantially in their core characteristics so supply chain management strategies should be selected according to the situation at hand.

The number of suppliers or customers included within each individual tier of a supply chain is the:

Traceability with respect to transporting modes refers to the relative ease with which a shipment can be located and transferred.

Which business process supports manufacturing flow by identifying and maintaining relationships with highly valued suppliers?

Volvo,working with FedEx,set up a warehouse in Memphis with a complete stock of truck parts.A dealer needing a part for an emergency phones a toll-free number,and the part is delivered by FedEx within 24 hours.This is an example of how manufacturers are using:

New product idea generation and screening is related to which of the following processes?

A large automotive after-market business wanted to improve its current situation,which is characterized by excessive inventory,incomplete information,high logistics costs,slow reactions to environmental change,and lost profits at the retail level.Would supply chain management be of any help to the business?

Whirlpool and Lowe's Every week,Whirlpool and Lowe's have an on-line conference call to discuss what appliances are selling in the stores,and what capacity Whirlpool has to make product.Often,the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's.This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers.However,sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question.It then becomes a question of demand shaping for Lowe's.What promotions,in-store displays,sales incentives,etc.can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way,Lowe's,Whirlpool,and their suppliers manage supply and also demand. -Refer to Whirlpool and Lowe's.A tremendous amount of _____ exists between Lowe's and Whirlpool,which is evident by the long-lasting,value-added offerings Whirlpool provides to Lowe's.