Exam 5: Managing for Business Success

_____ refers to the management process of comparing actual to planned performance and taking necessary corrective actions.

Johnson & Johnson's _____ states what the organization is generally committed to doing.

You'll probably be hired for your first job based on your technical skills.

What's the purpose of specialization in an organization?

As a manager in a midline position, Sophie Volka's interpersonal skills are critical to her success.

In today's organizations, in which team building and information sharing are important, most experts believe that the transactional leadership style is most effective.

When you're hired for your first job, it's usually because of your _____ skills.

A SWOT analysis defines what an organization stands for.

Determining the reasons for the deviations in work performed is part of the _____ process.

Tim is the manager of a shoe manufacturing company that staffs 100 workers.The company receives an emergency bulk order for 3,000 pairs of shoes to be delivered in 3 days.Tim encourages the workers to finish the assignment on time by providing them an extra day off and overtime wages.Which of the following management functions does Tim perform to motivate the employees to complete the order on time?

In performing the _____ function, managers set goals and determine the best way to achieve them.

As a manager who mentors and develops subordinates, providing them with challenging opportunities, Tom Jones is a transactional leader.

Dorothy Gibson and her team are currently working on _____ plans that specify her firm's activities and the allocation of its resources.

There are more people at the middle level of the organization than at the bottom level.

What are the five-steps in the control process?

When a manager delegates work to subordinates, he denies them the opportunity to learn new skills.

Scenario-Based Department heads at St.Claire Machine Works, a $5?million metal fabricating company with operations in four states, are meeting to determine both the management responsibilities that they share in common and those that differ according to different functions.They all set goals, allocate resources, motivate employees, and compare results with original goals.Marketing oversees sales and advertising, while production handles purchasing, engineering, and fabrication.Finance oversees accounting, raising capital, and paying/collecting bills. -When they compare results with original goals, St.Claire department heads are engaged in the function of _____.

In developing tactical plans, managers identify those aspects of the business that are most likely to be adversely affected by change.

In designing an organizational structure, management uses departmentalization to group specialized jobs into meaningful units.

If you are leading a team which is newly formed, unfamiliar with what needs to be done, under a tight deadline and looking to you for direction, it is best to follow a laissez-faire leadership style (at least on a temporary basis).