Exam 5: Managing for Business Success

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Which of the following is a step in the contingency planning process?

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All of the following are advantages of the functional approach to organization _____.

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A company usually has a product division structure when it must move goods through several production steps.

(True/False)
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If members of your team are unmotivated and don't seem interested in providing input, it makes sense to move away from a democratic style of leadership.

(True/False)
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The process of comparing actual to planned performance and taking corrective action is called controlling.

(True/False)
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SWOT analysis is a common approach used to:

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To reduce duplication of operations and increase efficiency in ordering parts and controlling costs, GM should reorganize into functional departments.

(True/False)
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_____ are important because they report to top-level managers while overseeing the activities of first-line managers.

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The process of organizing activities into clusters of related tasks that can be handled by certain individuals is called specialization.

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Strategic planning is often delegated to combined teams of top, middle, and first-line managers.

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The principle of _____ refers to the number of people reporting to a particular manager.

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The ability to reason abstractly and analyze complex situations depends on conceptual skills.

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What is a mission statement?

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Identifying the problem that you want to work on is part of the five-step control process.

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A _____ organization groups together people who have comparable skills and perform similar tasks.

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Identify the steps in the strategic planning process.

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Middle managers, who direct all of the major activities that must be performed if the company is to fulfill its mission, are responsible for an organization's general health and performance.

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The vertical connecting lines in the organization chart show the firm's span of control.

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An organizational structure is considered wide if communications must filter upward through two or more management layers.

(True/False)
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_____ skills, though developed through job training and work experience, are generally acquired during the course of your formal education.

(Multiple Choice)
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