Exam 5: Managing for Business Success

When a manager motivates employees to achieve organizational goals he or she is engaging in the management function of directing.

_____ is the process of altering existing organizational structures to make a firm more competitive under changing conditions.

You'll probably be hired for your first job based on your conceptual skills.

If you adopted a functional approach to departmentalization, which of the following types of jobs could you group into clusters?

Core values are the fundamental beliefs about what's important and what is and isn't appropriate in conducting company activities.

The company's _____ team led Wendy's response when a diner claimed to have found a fingertip in her chili.

The mission statement describes the purpose of your organization-the reason for its existence.

The management function of planning entails allocating resources (people, equipment and money) to carry out the company's plans.

When performing the management _____ function, managers measure the results of operations and compare them with the results they had laid out in their original goals.

All department heads are involved in _____.

As a rule, _____ set overall performance targets for all levels of management.

Although a _____ allows managers to take the business concept beyond the idea stage, it doesn't accomplish the actual work.

As a first-line manager Joe Smith might also hold the title of foreman or supervisor.

A food preparation company that sells to airlines, conference centers, and nursing homes is probably organized by _____.

Konnie Chang, who exercises her authority according to her rank in the organization, is best characterized as a _____ leader.

The traditional planning process begins at the _____ level of an organization.

After you have clarified a problem, your next step is to:

All of the following are common titles among middle managers _____.

The statement "The company forecasts sales of $20,000 and profit of $2,000 for the first 12 months of operations" is characterized as a _____.

Step one in planning a business, usually called _____, is the process of establishing an overall course of action.