Exam 8: Supplier Quality Management

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Because of the nature of many cost accounting systems, quality costs are rarely aggregated into various overhead accounts, which would mask their real impact on the finances and operations of a company.

(True/False)

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Question 81

A process that is stable and in control (i.e., no special and correctable causes of variation) can be expected to produce virtually all of its output within its natural tolerance limits.

(True/False)

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Question 82

Which of the following is not one of Deming's 14 points?

(Multiple Choice)

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Question 83

To be considered capable, the outputs from a process must fall outside upper and lower specification limits.

(True/False)

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Question 84

Perhaps the most dramatic difference between traditional quality control methods and TQM thinking involves a shift from a process orientation to a product orientation.

(True/False)

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Question 85

Supplier certification applies only to an entire company or product, rather than a specific part, process, or site.

(True/False)

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Question 86

_____ results in waste because a valuable equipment or labor resource is not producing output.

(Multiple Choice)

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Question 87

A grassroots TQM effort that emanates from the lower levels of the organization is doomed to failure without active and visible top management commitment and support.

(True/False)

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Question 88

Companies that are able to commit the necessary resources to assess or certify supplier quality on their own will never accept ISO 9001 registration as proxy evidence of a supplier's quality management capability.

(True/False)

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Question 89

_____ is the organized and systematic study of every element of cost in a part, material, process, or service to ensure that it fulfills its design and operational functions at the lowest possible total cost.

(Multiple Choice)

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Question 90

Working with more suppliers allows the supply manager to concentrate on building trusting, collaborative relationships and supplier loyalty while improving quality in purchased goods and services.

(True/False)

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Question 91

It is difficult to maintain a trusting and collaborative relationship and receive quality goods and services when suppliers do not enjoy working with the buying organization.

(True/False)

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Question 92

The objective of supplier certification is to ensure that nonconforming items are not created or do not leave a supplier's facility.

(True/False)

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Question 93

Designed-in systemic variation is a managerial concern, not a labor issue.

(True/False)

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Question 94

Showing 81 - 94 of 94

Because of the nature of many cost accounting systems, quality costs are rarely aggregated into various overhead accounts, which would mask their real impact on the finances and operations of a company.

A process that is stable and in control (i.e., no special and correctable causes of variation) can be expected to produce virtually all of its output within its natural tolerance limits.

Which of the following is not one of Deming's 14 points?

To be considered capable, the outputs from a process must fall outside upper and lower specification limits.

Perhaps the most dramatic difference between traditional quality control methods and TQM thinking involves a shift from a process orientation to a product orientation.

Supplier certification applies only to an entire company or product, rather than a specific part, process, or site.

_____ results in waste because a valuable equipment or labor resource is not producing output.

A grassroots TQM effort that emanates from the lower levels of the organization is doomed to failure without active and visible top management commitment and support.

Companies that are able to commit the necessary resources to assess or certify supplier quality on their own will never accept ISO 9001 registration as proxy evidence of a supplier's quality management capability.

_____ is the organized and systematic study of every element of cost in a part, material, process, or service to ensure that it fulfills its design and operational functions at the lowest possible total cost.

Working with more suppliers allows the supply manager to concentrate on building trusting, collaborative relationships and supplier loyalty while improving quality in purchased goods and services.

It is difficult to maintain a trusting and collaborative relationship and receive quality goods and services when suppliers do not enjoy working with the buying organization.

The objective of supplier certification is to ensure that nonconforming items are not created or do not leave a supplier's facility.

Designed-in systemic variation is a managerial concern, not a labor issue.

Introduction to Purchasing and Supply Chain Management

The Purchasing Process

Purchasing Policies and Procedures

Supply Management Integration for Competitive Advantage

Purchasing and Supply Management Organization

Supply Management and Commodity Strategy Development

Supplier Evaluation and Selection

Supplier Management and Development: Creating a World-Class Supply Base

Worldwide Sourcing

Strategic Cost Management

Purchasing and Supply Chain Analysis: Tools and Techniques

Negotiation and Conflict Management

Contract Management

Purchasing Law and Ethics

Lean Supply Chain Management

Purchasing Services

Supply Chain Information Systems and Electronic Sourcing

Performance Measurement and Evaluation

Purchasing and Supply Strategy Trends

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