Exam 9: Building an Ethical Small Group

Affective conflict promotes good group decisions.

______ groups are more productive than those with an individualistic or competitive focus.

Explain the Abilene paradox and identify the factors that contribute to it.

Leaders can foster minority opinion and protect dissenters by ensuring groups are made up of members who are similar in their backgrounds and perspectives.

Both creativity and change are positive outcomes of substantive conflict.

All of the following are suggestions for addressing the ethical challenges of virtual teams EXCEPT ______.

______ group members are those who are inflexible and claim to have all the answers.

Listening in a group is generally more difficult than listening in one-to-one conversations.

Which of the following was not a given suggestion for listening in a group?

A(n) ______ establishes procedures for dealing with conflicts.

______ listening processes the verbal and nonverbal components of a message.

______ help explain why those near the end of a project are more likely to spend additional funds to finish it.

Risk seeking is a factor-driving escalation.

Groups suffering from groupthink exhibit which of the following?

Define comprehensive listening.

Action anxiety is one of the psychological factors that accounts for the ______.

Roberto really wants the high grade that his group could receive if it does a quality class project. According to the collective effort model, he is motivated by ______.

Which of the following is not an element of small groups?

Which of the following is not a characteristic of a cooperative group?

Which of the following is not a positive outcome for substantive conflict?