Question 1

Define "escalation of commitment."

Accepted Answer

One of the consequences of mismanaged agreement is continuing to pursue a failed course of action. Social psychologists refer to this tendency as escalation of commitment. Instead of cutting their losses, individuals and groups continue to "throw good money after bad," pouring in more resources.

Question 2

______ (destructive) conflict is centered on the personal relationship between group members.

Accepted Answer

A)  Substantive 
B)  Affective 
C)  Emotional 
D)  Cooperative 
A)  Substantive 
B)  Affective 
C)  Emotional 
D)  Cooperative B

Question 3

In the ______, group members falsely believe that everyone supports a decision.

Accepted Answer

A)  Abilene paradox 
B)  illusion of unanimity 
C)  Goleta effect 
D)  Golem effect 
A)  Abilene paradox 
B)  illusion of unanimity 
C)  Goleta effect 
D)  Golem effect A

Question 4

Arguing about specific words in order to clarify them is a suggestion to improve listening performance in a group setting.

Accepted Answer

A) True 
 B)False

Question 5

Define the Gunsmoke myth and give an example.

Accepted Answer

When we blame group

Question 6

The Abilene paradox describes how groups reach false agreement.

Accepted Answer

A) True 
 B)False

Question 7

______ is typically considered the maximum size for a small group because beyond this number members can no longer communicate face to face.

Accepted Answer

A)  Five 
B)  Ten 
C)  Twenty 
D)  Twenty-five 
A)  Five 
B)  Ten 
C)  Twenty 
D)  Twenty-five

Question 8

In ______ conflict, participants argue about the proposal before the group.

Accepted Answer

A)  comprehensive 
B)  argumentative 
C)  substantive 
D)  dogmatic 
A)  comprehensive 
B)  argumentative 
C)  substantive 
D)  dogmatic

Question 9

Seeking areas of agreement is one of the suggestions to improve listening performance in a group setting.

Accepted Answer

A) True 
 B)False

Question 10

______ listening leads to evaluation.

Accepted Answer

A)  Appreciative 
B)  Ethical 
C)  Critical 
D)  Active 
A)  Appreciative 
B)  Ethical 
C)  Critical 
D)  Active

Question 11

Give an example of a "sunk cost."

Accepted Answer

Sunk costs help explain why those near t

Question 12

While every team is a group, not every group is a team.

Accepted Answer

A) True 
 B)False

Question 13

With ______, individuals keep their doubts about group decisions to themselves.

Accepted Answer

A)  self-censorship 
B)  groupthink 
C)  autonomy 
D)  escalation of commitment 
A)  self-censorship 
B)  groupthink 
C)  autonomy 
D)  escalation of commitment

Question 14

Raising team EI is an important leadership responsibility, which is accomplished largely through role modeling and establishing norms.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is an outcome of substantive conflict?

Accepted Answer

A)  anger 
B)  problem avoidance 
C)  escalating hostilities 
D)  thorough problem analysis 
A)  anger 
B)  problem avoidance 
C)  escalating hostilities 
D)  thorough problem analysis

Question 16

______ refers to influencing our own thoughts, attitudes, and behaviors.

Accepted Answer

A)  Self-leadership 
B)  Self-regulation 
C)  Self-efficacy 
D)  Self-confidence 
A)  Self-leadership 
B)  Self-regulation 
C)  Self-efficacy 
D)  Self-confidence

Question 17

In ethical problem-solving groups, therapeutic listening is more important than other types of listening.

Accepted Answer

A) True 
 B)False

Question 18

Discuss the elements of a small group.

Accepted Answer

A common purpose or goal, inte

Question 19

______ is how desirable the outcome is for individual group members.

Accepted Answer

A)  Expectancy 
B)  Instrumentality 
C)  Social loafing 
D)  Valence 
A)  Expectancy 
B)  Instrumentality 
C)  Social loafing 
D)  Valence

Question 20

Name and explain the eight symptoms of groupthink.

Accepted Answer

Signs of overconfidence include Illusion

Define "escalation of commitment."

______ (destructive) conflict is centered on the personal relationship between group members.

In the ______, group members falsely believe that everyone supports a decision.

Arguing about specific words in order to clarify them is a suggestion to improve listening performance in a group setting.

Define the Gunsmoke myth and give an example.

The Abilene paradox describes how groups reach false agreement.

______ is typically considered the maximum size for a small group because beyond this number members can no longer communicate face to face.

In ______ conflict, participants argue about the proposal before the group.

Seeking areas of agreement is one of the suggestions to improve listening performance in a group setting.

______ listening leads to evaluation.

Give an example of a "sunk cost."

While every team is a group, not every group is a team.

With ______, individuals keep their doubts about group decisions to themselves.

Raising team EI is an important leadership responsibility, which is accomplished largely through role modeling and establishing norms.

Which of the following is an outcome of substantive conflict?

______ refers to influencing our own thoughts, attitudes, and behaviors.

In ethical problem-solving groups, therapeutic listening is more important than other types of listening.

Discuss the elements of a small group.

______ is how desirable the outcome is for individual group members.

Name and explain the eight symptoms of groupthink.

The Leaders Light or Shadow

Stepping in and Out of the Shadows

The Leaders Character

Combating Evil

Ethical Perspectives

Ethical Decision Making and Behavior

Exercising Ethical Influence

Normative Leadership Theories

Creating an Ethical, Inclusive Organizational Climate

Meeting the Ethical Challenges of Leadership in a Global Society

Ethical Crisis Leadership

Filters

Exam 9: Building an Ethical Small Group

Define "escalation of commitment."

______ (destructive) conflict is centered on the personal relationship between group members.

In the ______, group members falsely believe that everyone supports a decision.

Arguing about specific words in order to clarify them is a suggestion to improve listening performance in a group setting.

Define the Gunsmoke myth and give an example.

The Abilene paradox describes how groups reach false agreement.

______ is typically considered the maximum size for a small group because beyond this number members can no longer communicate face to face.

In ______ conflict, participants argue about the proposal before the group.

Seeking areas of agreement is one of the suggestions to improve listening performance in a group setting.

______ listening leads to evaluation.

Give an example of a "sunk cost."

While every team is a group, not every group is a team.

With ______, individuals keep their doubts about group decisions to themselves.

Raising team EI is an important leadership responsibility, which is accomplished largely through role modeling and establishing norms.

Which of the following is an outcome of substantive conflict?

______ refers to influencing our own thoughts, attitudes, and behaviors.

In ethical problem-solving groups, therapeutic listening is more important than other types of listening.

Discuss the elements of a small group.

______ is how desirable the outcome is for individual group members.

Name and explain the eight symptoms of groupthink.

The Leaders Light or Shadow

Stepping in and Out of the Shadows

The Leaders Character

Combating Evil

Ethical Perspectives

Ethical Decision Making and Behavior

Exercising Ethical Influence

Normative Leadership Theories

Creating an Ethical, Inclusive Organizational Climate

Meeting the Ethical Challenges of Leadership in a Global Society

Ethical Crisis Leadership

Filters