Question 1

Studies indicate that traditional mentoring is less effective for men than it is for women.

Accepted Answer

A) True 
 B)False

Question 2

A manager who frequently reminds employees how their efforts contribute to accomplishing the company's goals will most likely ________.

Accepted Answer

A) trigger creativity 
B) minimize disagreements 
C) eliminate early retirements 
D) boost employee engagement 
A) trigger creativity 
B) minimize disagreements 
C) eliminate early retirements 
D) boost employee engagement

Question 3

All of the following are types of career development initiatives implemented by employers EXCEPT ________.

Accepted Answer

A) 401(k)plans 
B) career coaches 
C) appraisal committees 
D) orientation programs 
A) 401(k)plans 
B) career coaches 
C) appraisal committees 
D) orientation programs

Question 4

Which of the following is the simplest and most often used method for predicting the future performance of a candidate for promotion?

Accepted Answer

A) prior performance 
B) aptitude tests 
C) assessment centers 
D) psychological exams 
A) prior performance 
B) aptitude tests 
C) assessment centers 
D) psychological exams

Question 5

Which of the following terms refers to advancements to positions of increased responsibility?

Accepted Answer

A) transfers 
B) appraisals 
C) promotions 
D) recruitments 
A) transfers 
B) appraisals 
C) promotions 
D) recruitments

Question 6

Miranda wants to make partner at her law firm.However,she is worried because 70-hour work weeks are the norm for someone striving to make partner.Miranda wants to be fair to her family as well as excel at work.The best way for the law firm to address this problem is by ________.

Accepted Answer

A) providing Miranda with a female career coach 
B) persuading Miranda to temporarily work in a less competitive law firm 
C) offering a flexible career track that allows Miranda to periodically reduce her work load 
D) providing a career planning workshop to help Miranda determine a more appropriate occupation 
A) providing Miranda with a female career coach 
B) persuading Miranda to temporarily work in a less competitive law firm 
C) offering a flexible career track that allows Miranda to periodically reduce her work load 
D) providing a career planning workshop to help Miranda determine a more appropriate occupation

Question 7

Which of the following is a specific example of a career development activity?

Accepted Answer

A) job evaluation 
B) training workshop 
C) college recruitment 
D) performance appraisal 
A) job evaluation 
B) training workshop 
C) college recruitment 
D) performance appraisal

Question 8

IBM initiated an on-demand staffing strategy to meet the changing technological needs of its customers.

Accepted Answer

A) True 
 B)False

Question 9

What methods are available to firms that want to foster employee enagement and also support employees' career development needs?

Accepted Answer

Engagement-supporting actions include ma

Question 10

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.

Accepted Answer

A) True 
 B)False

Question 11

All of the following are characteristics of effective mentors EXCEPT ________.

Accepted Answer

A) developing a trustworthy relationship 
B) guiding proteges into important projects 
C) focusing on the protege's daily tasks 
D) setting high standards for proteges 
A) developing a trustworthy relationship 
B) guiding proteges into important projects 
C) focusing on the protege's daily tasks 
D) setting high standards for proteges

Question 12

Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.After beginning as a small bait and tackle shop in 1948,Dick's has grown to become a leader in the sports and fitness retail industry.Many career opportunities are available Dick's in areas as diverse as IT,product development,merchandising,and store management.Top management at Dick's realizes the importance of hiring and retaining quality employees.As a result,the firm has decided to implement policies,practices,and programs that support employees' career needs. Which of the following,if true,would best support the argument that Dick's should assign a coach to each new employee?

Accepted Answer

A)  The turnover rate of newly hired hourly employees at Dick's Sporting Goods is higher than the industry average. 
B) Many new employees at Dick's Sporting Goods have expressed interest in the firm's tuition reimbursement program. 
C) Dick's Sporting Goods has integrated preretirement counseling and succession planning into its career management practices. 
D)  Dick's Sporting Goods uses talent management software to place new employees in the most appropriate positions. 
A)  The turnover rate of newly hired hourly employees at Dick's Sporting Goods is higher than the industry average. 
B) Many new employees at Dick's Sporting Goods have expressed interest in the firm's tuition reimbursement program. 
C) Dick's Sporting Goods has integrated preretirement counseling and succession planning into its career management practices. 
D)  Dick's Sporting Goods uses talent management software to place new employees in the most appropriate positions.

Question 13

Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.After beginning as a small bait and tackle shop in 1948,Dick's has grown to become a leader in the sports and fitness retail industry.Many career opportunities are available Dick's in areas as diverse as IT,product development,merchandising,and store management.Top management at Dick's realizes the importance of hiring and retaining quality employees.As a result,the firm has decided to implement policies,practices,and programs that support employees' career needs. Which of the following,if true,would best support the argument that Dick's should add a career development aspect to its human resource activities?

Accepted Answer

A) Dick's Sporting Goods' current policies and practices categorize the firm as a high-performance work system. 
B) Dick's Sporting Goods' performance appraisals will include development plans and individual goal setting. 
C) Dick's Sporting Goods' sales volume and hourly employee needs typically fluctuate throughout the year. 
D) Dick's Sporting Goods' will screen potential candidates using structured situational interviews. 
A) Dick's Sporting Goods' current policies and practices categorize the firm as a high-performance work system. 
B) Dick's Sporting Goods' performance appraisals will include development plans and individual goal setting. 
C) Dick's Sporting Goods' sales volume and hourly employee needs typically fluctuate throughout the year. 
D) Dick's Sporting Goods' will screen potential candidates using structured situational interviews.

Question 14

You are considering a position as an entry-level management trainee,but you want to know what the company has to offer in the way of career development initiatives.What are two innovative career development initiatives that you would like to see at the company? Explain why you think the firm should implement your two choices.

Accepted Answer

Several initiatives may be named here.
•

Question 15

Frank is a manager at a firm that does not have a career development program,but he wants to support the career development needs of his subordinates.All of the following are ways that Frank can support the career needs of his employees EXCEPT ________.

Accepted Answer

A) offering employees training opportunities 
B) providing employee orientation to new hires 
C) using high-performance work system methods 
D) discussing career goals during regular performance appraisals 
A) offering employees training opportunities 
B) providing employee orientation to new hires 
C) using high-performance work system methods 
D) discussing career goals during regular performance appraisals

Question 16

What is reality shock? What efforts can be taken by an employer to prevent reality shock?

Accepted Answer

Reality shock occurs when a new employee

Question 17

Apex Carpet has a very high voluntary turnover rate,which executives at the firm want reduced.Which of the following should Apex most likely do first in its attempt to retain top-performing employees?

Accepted Answer

A) administer attitude surveys to all employees 
B) provide an across-the-board wage increase 
C) evaluate the firm's promotion methods 
D) develop online training courses 
A) administer attitude surveys to all employees 
B) provide an across-the-board wage increase 
C) evaluate the firm's promotion methods 
D) develop online training courses

Question 18

According to surveys,high levels of employee engagement are LEAST frequently associated with ________.

Accepted Answer

A) fewer repeat customers 
B) higher performance levels 
C) lower turnover rates 
D) better corporate earnings 
A) fewer repeat customers 
B) higher performance levels 
C) lower turnover rates 
D) better corporate earnings

Question 19

Robin,the HR manager at Rightway Enterprises,believes that job withdrawal has become a significant problem at the firm.Robin most likely came to this conclusion after observing all of the following employee behaviors EXCEPT ________.

Accepted Answer

A) frequent vacation time requests 
B) idle employee conversations 
C) undeserved work breaks 
D) excessive absences 
A) frequent vacation time requests 
B) idle employee conversations 
C) undeserved work breaks 
D) excessive absences

Question 20

Which of the following best describes career planning?

Accepted Answer

A) a deliberate process through which someone becomes aware of personal skills, interests, knowledge, and motivations and establishes action plans to attain specific career goals. 
B) the lifelong series of activities that contribute to a person's career exploration, establishment, success, and fulfillment 
C) a process of helping employees to better understand and develop their career skills and interests and to use these skills and interests most effectively. 
D) the process of educating, instructing, and training subordinates as they develop their career interests and job skills. 
A) a deliberate process through which someone becomes aware of personal skills, interests, knowledge, and motivations and establishes action plans to attain specific career goals. 
B) the lifelong series of activities that contribute to a person's career exploration, establishment, success, and fulfillment 
C) a process of helping employees to better understand and develop their career skills and interests and to use these skills and interests most effectively. 
D) the process of educating, instructing, and training subordinates as they develop their career interests and job skills.

Studies indicate that traditional mentoring is less effective for men than it is for women.

A manager who frequently reminds employees how their efforts contribute to accomplishing the company's goals will most likely ________.

All of the following are types of career development initiatives implemented by employers EXCEPT ________.

Which of the following is the simplest and most often used method for predicting the future performance of a candidate for promotion?

Which of the following terms refers to advancements to positions of increased responsibility?

Miranda wants to make partner at her law firm.However,she is worried because 70-hour work weeks are the norm for someone striving to make partner.Miranda wants to be fair to her family as well as excel at work.The best way for the law firm to address this problem is by ________.

Which of the following is a specific example of a career development activity?

IBM initiated an on-demand staffing strategy to meet the changing technological needs of its customers.

What methods are available to firms that want to foster employee enagement and also support employees' career development needs?

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.

All of the following are characteristics of effective mentors EXCEPT ________.

Frank is a manager at a firm that does not have a career development program,but he wants to support the career development needs of his subordinates.All of the following are ways that Frank can support the career needs of his employees EXCEPT ________.

What is reality shock? What efforts can be taken by an employer to prevent reality shock?

Apex Carpet has a very high voluntary turnover rate,which executives at the firm want reduced.Which of the following should Apex most likely do first in its attempt to retain top-performing employees?

According to surveys,high levels of employee engagement are LEAST frequently associated with ________.

Robin,the HR manager at Rightway Enterprises,believes that job withdrawal has become a significant problem at the firm.Robin most likely came to this conclusion after observing all of the following employee behaviors EXCEPT ________.

Which of the following best describes career planning?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 10: Employee Retention, Engagement, and Careers

Studies indicate that traditional mentoring is less effective for men than it is for women.

A manager who frequently reminds employees how their efforts contribute to accomplishing the company's goals will most likely ________.

All of the following are types of career development initiatives implemented by employers EXCEPT ________.

Which of the following is the simplest and most often used method for predicting the future performance of a candidate for promotion?

Which of the following terms refers to advancements to positions of increased responsibility?

Miranda wants to make partner at her law firm.However,she is worried because 70-hour work weeks are the norm for someone striving to make partner.Miranda wants to be fair to her family as well as excel at work.The best way for the law firm to address this problem is by ________.

Which of the following is a specific example of a career development activity?

IBM initiated an on-demand staffing strategy to meet the changing technological needs of its customers.

What methods are available to firms that want to foster employee enagement and also support employees' career development needs?

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.

All of the following are characteristics of effective mentors EXCEPT ________.

Frank is a manager at a firm that does not have a career development program,but he wants to support the career development needs of his subordinates.All of the following are ways that Frank can support the career needs of his employees EXCEPT ________.

What is reality shock? What efforts can be taken by an employer to prevent reality shock?

Apex Carpet has a very high voluntary turnover rate,which executives at the firm want reduced.Which of the following should Apex most likely do first in its attempt to retain top-performing employees?

According to surveys,high levels of employee engagement are LEAST frequently associated with ________.

Robin,the HR manager at Rightway Enterprises,believes that job withdrawal has become a significant problem at the firm.Robin most likely came to this conclusion after observing all of the following employee behaviors EXCEPT ________.

Which of the following best describes career planning?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters