Question 1

Reality shock can most likely be prevented by providing new employees with ________.

Accepted Answer

A) flexible schedules 
B) performance appraisals 
C) reassignments 
D) accurate job previews 
A) flexible schedules 
B) performance appraisals 
C) reassignments 
D) accurate job previews

Question 2

Employers that focus on talent management are primarily interested in retaining ________.

Accepted Answer

A) educated workers 
B) senior-level employees 
C) mission-critical employees 
D) workers with global experience 
A) educated workers 
B) senior-level employees 
C) mission-critical employees 
D) workers with global experience

Question 3

Competence rather than seniority is most likely the basis for promotion when ________.

Accepted Answer

A) corporate competitiveness is necessary 
B) union agreements are involved 
C) civil service regulations apply 
D) compensation packages are limited 
A) corporate competitiveness is necessary 
B) union agreements are involved 
C) civil service regulations apply 
D) compensation packages are limited

Question 4

What is the first step in retaining employees?

Accepted Answer

A) providing employees with proper training 
B) discussing career plans with workers 
C) selecting the right workers 
D) identifying worker goals 
A) providing employees with proper training 
B) discussing career plans with workers 
C) selecting the right workers 
D) identifying worker goals

Question 5

The best opportunity for discussing career-related issues with an employee is during the annual or semi-annual appraisal.

Accepted Answer

A) True 
 B)False

Question 6

Jackie is working with a coach to identify her personal skills and interests.Afterwards,she will investigate opportunities that fit her skills and interests and set specific career goals.In which of the following activities is Jackie most likely participating?

Accepted Answer

A) career management 
B) career development 
C) career planning 
D) job training 
A) career management 
B) career development 
C) career planning 
D) job training

Question 7

According to a TowersPerrin study,which of the following managerial actions would most likely foster employee engagement?

Accepted Answer

A) offering improved benefits packages 
B) conducting regular performance appraisals 
C) linking employee efforts to company goals 
D) providing online training sessions to new hires 
A) offering improved benefits packages 
B) conducting regular performance appraisals 
C) linking employee efforts to company goals 
D) providing online training sessions to new hires

Question 8

ABC Consulting has a formal mentoring program in which senior-level managers are paired with less-experienced employees.Which of the following employees most likely needs a mentor?

Accepted Answer

A) Raj, who is uncertain how to navigate office politics 
B) Jason, who does not perform tasks as quickly as required 
C) Michele, who is experiencing personal problems at home 
D) Haley, who is working and attending graduate school simultaneously 
A) Raj, who is uncertain how to navigate office politics 
B) Jason, who does not perform tasks as quickly as required 
C) Michele, who is experiencing personal problems at home 
D) Haley, who is working and attending graduate school simultaneously

Question 9

You have been assigned to coach an employee who is struggling with work assignments.Which of the following steps should you most likely complete first?

Accepted Answer

A) reach agreement with the employee on a plan 
B) ask the employee open-ended questions 
C) offer ideas and advice to the employee 
D) observe the employee on the job 
A) reach agreement with the employee on a plan 
B) ask the employee open-ended questions 
C) offer ideas and advice to the employee 
D) observe the employee on the job

Question 10

The barriers for women to advance at work are referred to as the glass ceiling because federal legislation has enabled women to earn an equal number of top-level positions as men.

Accepted Answer

A) True 
 B)False

Question 11

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

Accepted Answer

A) make 1-5 year career plans 
B) identify development needs 
C) obtain networking opportunities 
D) negotiate with firms for higher salaries 
A) make 1-5 year career plans 
B) identify development needs 
C) obtain networking opportunities 
D) negotiate with firms for higher salaries

Question 12

Which of the following best explains the meaning of the term "glass ceiling"?

Accepted Answer

A) formal corporate policies that prevent women from receiving the training needed to advance their careers 
B) spoken opinions by corporate leaders that women lack the knowledge and skills required for career advancement 
C) structural yet subtle barriers in corporate environments that inhibit the rise of talented women to leadership positions 
D) inadequate educational opportunities which ultimately limit the network opportunities available to women in the workforce 
A) formal corporate policies that prevent women from receiving the training needed to advance their careers 
B) spoken opinions by corporate leaders that women lack the knowledge and skills required for career advancement 
C) structural yet subtle barriers in corporate environments that inhibit the rise of talented women to leadership positions 
D) inadequate educational opportunities which ultimately limit the network opportunities available to women in the workforce

Question 13

What is one of the results of IBM's on-demand staffing strategy?

Accepted Answer

A) increased resignations 
B) expanded market share 
C) increased telecommuting 
D) improved employee retention 
A) increased resignations 
B) expanded market share 
C) increased telecommuting 
D) improved employee retention

Question 14

Michele's firm does not have a formal mentoring program.However,entry-level employees,such as Michele,are encouraged to form relationships with experienced workers.Michele wants to make sure that she has an effective mentor relationship.Which of the following mentor relationship guidelines would NOT be recommended to Michele?

Accepted Answer

A) Clarify in advance how often you want to meet. 
B) Use an agenda to guide discussion topics. 
C) Clarify what you expect in terms of advice. 
D) Select a direct supervisor as a mentor. 
A) Clarify in advance how often you want to meet. 
B) Use an agenda to guide discussion topics. 
C) Clarify what you expect in terms of advice. 
D) Select a direct supervisor as a mentor.

Question 15

All of the following methods are used by firms to recruit and retain retirement-age workers EXCEPT ________.

Accepted Answer

A) implementing phased retirement programs 
B) allowing workers to telecommute 
C) using psychometric selection tests 
D) reducing work responsibilities 
A) implementing phased retirement programs 
B) allowing workers to telecommute 
C) using psychometric selection tests 
D) reducing work responsibilities

Question 16

For many employees,professional growth opportunities act as an incentive to remain with a firm because such programs indicate that a company cares about its workers.

Accepted Answer

A) True 
 B)False

Question 17

A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is primarily the role of the manager in an employee's career development?

Accepted Answer

A) providing career information 
B) seeking development opportunities 
C) providing academic assistance programs 
D) providing accurate performance feedback 
A) providing career information 
B) seeking development opportunities 
C) providing academic assistance programs 
D) providing accurate performance feedback

Question 19

What is most likely the best tool managers can use to support employees' career development needs?

Accepted Answer

A) orientation sessions 
B) performance appraisals 
C) interest inventories 
D) graphic-rating scales 
A) orientation sessions 
B) performance appraisals 
C) interest inventories 
D) graphic-rating scales

Question 20

Chelsea Bank employs a diverse group of employees,and the firm wants all of its workers to have equal career advancement opportunities.Which of the following most likely undermines Chelsea Bank's attempt to meet the career development needs of its diverse workforce?

Accepted Answer

A) scheduling meetings at flexible times such as in the early morning or late evening 
B) offering career advancement seminars for women and minorities 
C) identifying mentors for women and minorities 
D) adopting flexible year-round work schedules 
A) scheduling meetings at flexible times such as in the early morning or late evening 
B) offering career advancement seminars for women and minorities 
C) identifying mentors for women and minorities 
D) adopting flexible year-round work schedules

Reality shock can most likely be prevented by providing new employees with ________.

Employers that focus on talent management are primarily interested in retaining ________.

Competence rather than seniority is most likely the basis for promotion when ________.

What is the first step in retaining employees?

The best opportunity for discussing career-related issues with an employee is during the annual or semi-annual appraisal.

Jackie is working with a coach to identify her personal skills and interests.Afterwards,she will investigate opportunities that fit her skills and interests and set specific career goals.In which of the following activities is Jackie most likely participating?

According to a TowersPerrin study,which of the following managerial actions would most likely foster employee engagement?

ABC Consulting has a formal mentoring program in which senior-level managers are paired with less-experienced employees.Which of the following employees most likely needs a mentor?

You have been assigned to coach an employee who is struggling with work assignments.Which of the following steps should you most likely complete first?

The barriers for women to advance at work are referred to as the glass ceiling because federal legislation has enabled women to earn an equal number of top-level positions as men.

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

Which of the following best explains the meaning of the term "glass ceiling"?

What is one of the results of IBM's on-demand staffing strategy?

All of the following methods are used by firms to recruit and retain retirement-age workers EXCEPT ________.

For many employees,professional growth opportunities act as an incentive to remain with a firm because such programs indicate that a company cares about its workers.

A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

Which of the following is primarily the role of the manager in an employee's career development?

What is most likely the best tool managers can use to support employees' career development needs?

Chelsea Bank employs a diverse group of employees,and the firm wants all of its workers to have equal career advancement opportunities.Which of the following most likely undermines Chelsea Bank's attempt to meet the career development needs of its diverse workforce?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 10: Employee Retention, Engagement, and Careers

Reality shock can most likely be prevented by providing new employees with ________.

Employers that focus on talent management are primarily interested in retaining ________.

Competence rather than seniority is most likely the basis for promotion when ________.

What is the first step in retaining employees?

The best opportunity for discussing career-related issues with an employee is during the annual or semi-annual appraisal.

Jackie is working with a coach to identify her personal skills and interests.Afterwards,she will investigate opportunities that fit her skills and interests and set specific career goals.In which of the following activities is Jackie most likely participating?

According to a TowersPerrin study,which of the following managerial actions would most likely foster employee engagement?

ABC Consulting has a formal mentoring program in which senior-level managers are paired with less-experienced employees.Which of the following employees most likely needs a mentor?

You have been assigned to coach an employee who is struggling with work assignments.Which of the following steps should you most likely complete first?

The barriers for women to advance at work are referred to as the glass ceiling because federal legislation has enabled women to earn an equal number of top-level positions as men.

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

Which of the following best explains the meaning of the term "glass ceiling"?

What is one of the results of IBM's on-demand staffing strategy?

All of the following methods are used by firms to recruit and retain retirement-age workers EXCEPT ________.

For many employees,professional growth opportunities act as an incentive to remain with a firm because such programs indicate that a company cares about its workers.

A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

Which of the following is primarily the role of the manager in an employee's career development?

What is most likely the best tool managers can use to support employees' career development needs?

Chelsea Bank employs a diverse group of employees,and the firm wants all of its workers to have equal career advancement opportunities.Which of the following most likely undermines Chelsea Bank's attempt to meet the career development needs of its diverse workforce?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters