Question 1

The primary purpose of implementing high-performance practices such as recruiting,screening,and training is to ________.

Accepted Answer

A) foster a strong organizational culture 
B) create management opportunities for new hires 
C) develop a trained, flexible, and self-motivated workforce 
D) utilize benchmarks to compare personnel skills within an industry 
A) foster a strong organizational culture 
B) create management opportunities for new hires 
C) develop a trained, flexible, and self-motivated workforce 
D) utilize benchmarks to compare personnel skills within an industry

Question 2

High-performance work organizations are most likely characterized by all of the following EXCEPT ________.

Accepted Answer

A) multi-skilled work teams 
B) empowered front-line workers 
C) extensive training 
D) commitment to high production rates 
A) multi-skilled work teams 
B) empowered front-line workers 
C) extensive training 
D) commitment to high production rates

Question 3

A vision statement is broader and more future-oriented than a mission statement.

Accepted Answer

A) True 
 B)False

Question 4

Since most well-run firms utilize a hierarchy of goals to guide major decisions,________ is especially important to managers at every level to prevent departments from working at cross-purposes.

Accepted Answer

A) strategic planning 
B) financial auditing 
C) employee testing 
D) employee benchmarking 
A) strategic planning 
B) financial auditing 
C) employee testing 
D) employee benchmarking

Question 5

Which of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results?

Accepted Answer

A) strategy map 
B) HR scorecard 
C) HR feedback scale 
D) digital dashboard 
A) strategy map 
B) HR scorecard 
C) HR feedback scale 
D) digital dashboard

Question 6

Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share?

Accepted Answer

A) functional strategy 
B) competitive advantage 
C) distinctive competence 
D) related diversification 
A) functional strategy 
B) competitive advantage 
C) distinctive competence 
D) related diversification

Question 7

The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities,employee behaviors resulting from the activities,and the strategically relevant organizational outcomes of those employee behaviors is called a(n)________.

Accepted Answer

A) evaluation system 
B) HR scorecard 
C) appraisal system 
D) evaluation benchmark 
A) evaluation system 
B) HR scorecard 
C) appraisal system 
D) evaluation benchmark

Question 8

A business-level strategy is implemented by Pizza Hut,Domino's,Papa John's and Little Caesar's in their competition with each other for pizza customers.

Accepted Answer

A) True 
 B)False

Question 9

A high-performance work system is a tool that quantifies the relationship between HR activities,employee behaviors,and firm performance.

Accepted Answer

A) True 
 B)False

Question 10

All of the following are roles that departmental managers would most likely have in the strategic planning process EXCEPT ________.

Accepted Answer

A) developing functional, departmental plans 
B) assisting top managers in devising a strategic plan 
C) deciding the businesses in which a firm will be involved 
D) providing input to top management about industry trends 
A) developing functional, departmental plans 
B) assisting top managers in devising a strategic plan 
C) deciding the businesses in which a firm will be involved 
D) providing input to top management about industry trends

Question 11

Which of the following is most likely a true statement about high-performance companies?

Accepted Answer

A) Most employees receive regular performance appraisals. 
B) Employee turnover is extremely high. 
C) Only executives are eligible for incentive pay. 
D) The majority of jobs are filled externally. 
A) Most employees receive regular performance appraisals. 
B) Employee turnover is extremely high. 
C) Only executives are eligible for incentive pay. 
D) The majority of jobs are filled externally.

Question 12

Benchmarking indicates the extent to which a firm's HR practices are helping to accomplish long-term strategic goals.

Accepted Answer

A) True 
 B)False

Question 13

Sweet Leaf Tea,a Texas-based maker of bottled iced tea,is a small but fast-growing firm that has gained a loyal following for its use of fresh,organic ingredients in its beverages.Although beverage industry experts recommended that Sweet Leaf replace the organic cane sugar and honey it uses with less costly high-fructose corn syrup,Sweet Leaf refused because of the company's mission to provide a high-quality,organic beverage to consumers.The 11-year old company has 50 employees,and its products are available in 30% of the U.S.market.Sweet Leaf Tea recently received multi-million dollar investments which will enable the business to expand its national presence. Which of the following,if true,best supports the idea that Sweet Leaf Tea has implemented a competitive strategy of differentiation?

Accepted Answer

A) New Sweet Leaf Tea customers are initially attracted to the unique labels and logo on the bottles. 
B) Loyal customers of Sweet Leaf Tea seek products that are USDA certified organic despite the associated higher costs. 
C) Other brands of bottled iced tea compete with Sweet Leaf Tea by offering new flavors at competitive prices. 
D) Sweet Leaf Tea sells both lemonade and teas in a variety of flavors that appeal to consumers of all ages. 
A) New Sweet Leaf Tea customers are initially attracted to the unique labels and logo on the bottles. 
B) Loyal customers of Sweet Leaf Tea seek products that are USDA certified organic despite the associated higher costs. 
C) Other brands of bottled iced tea compete with Sweet Leaf Tea by offering new flavors at competitive prices. 
D) Sweet Leaf Tea sells both lemonade and teas in a variety of flavors that appeal to consumers of all ages.

Question 14

Which of the following is a strategic planning tool that offers an overview of how each department's performance contributes to achieving the company's overall strategic goals?

Accepted Answer

A) digital dashboard 
B) HR scorecard 
C) strategy map 
D)  HR audit 
A) digital dashboard 
B) HR scorecard 
C) strategy map 
D)  HR audit

Question 15

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

Accepted Answer

The three levels are corporate-level,bus

Question 16

In a brief essay,explain how the strategy map,the HR Scorecard,and the digital dashboard are used in strategic human resource management.

Accepted Answer

Managers use the strategy map,the HR Sco

Question 17

Which of the following is the final step in the strategic human resource management process?

Accepted Answer

A) identifying a firm's workforce requirements 
B) formulating an effective business strategy 
C) measuring the effectiveness of HR practices 
D) testing current employees for skills and knowledge 
A) identifying a firm's workforce requirements 
B) formulating an effective business strategy 
C) measuring the effectiveness of HR practices 
D) testing current employees for skills and knowledge

Question 18

A company's ________ strategy identifies the portfolio of businesses that comprise a firm and the ways in which these businesses relate to each other.

Accepted Answer

A) functional 
B) business unit 
C) corporate-level 
D) competitive 
A) functional 
B) business unit 
C) corporate-level 
D) competitive

Question 19

Which of the following strategies identifies the broad activities that each department will pursue in order to help a business attain its competitive goals?

Accepted Answer

A) competitive 
B) business-level 
C) corporate-level 
D) functional 
A) competitive 
B) business-level 
C) corporate-level 
D) functional

Question 20

A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.

Accepted Answer

A) strategy map 
B) business plan 
C) scanning worksheet 
D) digital dashboard 
A) strategy map 
B) business plan 
C) scanning worksheet 
D) digital dashboard

The primary purpose of implementing high-performance practices such as recruiting,screening,and training is to ________.

High-performance work organizations are most likely characterized by all of the following EXCEPT ________.

A vision statement is broader and more future-oriented than a mission statement.

Since most well-run firms utilize a hierarchy of goals to guide major decisions,________ is especially important to managers at every level to prevent departments from working at cross-purposes.

Which of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results?

Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share?

The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities,employee behaviors resulting from the activities,and the strategically relevant organizational outcomes of those employee behaviors is called a(n)________.

A business-level strategy is implemented by Pizza Hut,Domino's,Papa John's and Little Caesar's in their competition with each other for pizza customers.

A high-performance work system is a tool that quantifies the relationship between HR activities,employee behaviors,and firm performance.

All of the following are roles that departmental managers would most likely have in the strategic planning process EXCEPT ________.

Which of the following is most likely a true statement about high-performance companies?

Benchmarking indicates the extent to which a firm's HR practices are helping to accomplish long-term strategic goals.

Which of the following is a strategic planning tool that offers an overview of how each department's performance contributes to achieving the company's overall strategic goals?

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

In a brief essay,explain how the strategy map,the HR Scorecard,and the digital dashboard are used in strategic human resource management.

Which of the following is the final step in the strategic human resource management process?

A company's ________ strategy identifies the portfolio of businesses that comprise a firm and the ways in which these businesses relate to each other.

Which of the following strategies identifies the broad activities that each department will pursue in order to help a business attain its competitive goals?

A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.

Introduction to Human Resource Management

Equal Opportunity and the Law

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 3: Human Resource Management Strategy and Analysis

The primary purpose of implementing high-performance practices such as recruiting,screening,and training is to ________.

High-performance work organizations are most likely characterized by all of the following EXCEPT ________.

A vision statement is broader and more future-oriented than a mission statement.

Since most well-run firms utilize a hierarchy of goals to guide major decisions,________ is especially important to managers at every level to prevent departments from working at cross-purposes.

Which of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results?

Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share?

The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities,employee behaviors resulting from the activities,and the strategically relevant organizational outcomes of those employee behaviors is called a(n)________.

A business-level strategy is implemented by Pizza Hut,Domino's,Papa John's and Little Caesar's in their competition with each other for pizza customers.

A high-performance work system is a tool that quantifies the relationship between HR activities,employee behaviors,and firm performance.

All of the following are roles that departmental managers would most likely have in the strategic planning process EXCEPT ________.

Which of the following is most likely a true statement about high-performance companies?

Benchmarking indicates the extent to which a firm's HR practices are helping to accomplish long-term strategic goals.

Which of the following is a strategic planning tool that offers an overview of how each department's performance contributes to achieving the company's overall strategic goals?

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

In a brief essay,explain how the strategy map,the HR Scorecard,and the digital dashboard are used in strategic human resource management.

Which of the following is the final step in the strategic human resource management process?

A company's ________ strategy identifies the portfolio of businesses that comprise a firm and the ways in which these businesses relate to each other.

Which of the following strategies identifies the broad activities that each department will pursue in order to help a business attain its competitive goals?

A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.

Introduction to Human Resource Management

Equal Opportunity and the Law

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters