Exam 3: Product and Service Design

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In the generic product development process, phase 2 (system-level design) begins with corporate strategy and incorporates market objectives.

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Concept development assumes a proven technology in which variant of the generic product development process?

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Which of the following is a time-to-market performance measure used in judging product development performance?

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The most basic categories of cash flow for a typical new product do not include:

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A competency is not core if it is easy for competitors to imitate.

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The "House of Quality" matrix is a technique that relates customer requirements to concrete operating or engineering goals.

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A contract manufacturer is an organization capable of manufacturing and/or purchasing all of the components needed to produce a finished product or device.

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Which of the following is primarily used to help design products that will connect product attributes with customer desires?

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Which of the following is not a typical phases of product development?

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Target customers are specified during "Phase 0: Planning" of the generic product development process.

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The conclusion of the product development process is when the product is withdrawn from the market.

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A reason that firms must develop more new products than ever is which of the following?

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The purpose of Value Analysis/Value Engineering (VA/VE) is to:

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Quality function deployment is an engineering analysis whose purpose is to simplify products and processes.

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Quality function deployment involves listening to customers to determine the characteristics of a superior product.

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In a concurrent engineering approach to product design and development, an integration team insures that various parts of the product are compatible with the needs of the target customer.

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In product development, what is the analysis called that works toward simplifying products and processes to achieve equivalent or better performance at lower cost?

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System integration and validation are an important step in which variant of the generic product development process?

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Designing a new product for aesthetics and for the user is generally termed industrial design.

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Core competencies are those things that everyone in the firm must be able to do well.

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