Question 1

The three essential resources in a hospital supply chain are information, funds, and goods and services.

Accepted Answer

A) True 
 B)False

Question 2

The flow of work through a hospital is sometimes referred to as a patient activity diagram.

Accepted Answer

A) True 
 B)False

Question 3

The largest component of the hospital's workforce is:

Accepted Answer

A) Nurses 
B) Physicians 
C) Clerical staff 
D) Administration 
E) Volunteers 
A) Nurses 
B) Physicians 
C) Clerical staff 
D) Administration 
E) Volunteers

Question 4

The principal element of the overall layout of a hospital is the nursing station, which is the area support staff work from.

Accepted Answer

A) True 
 B)False

Question 5

Readmission rate would be reported on the clinical performance dashboard.

Accepted Answer

A) True 
 B)False

Question 6

Among the major trends in health care that relate to OSCM is telemedicine (remote diagnosis).

Accepted Answer

A) True 
 B)False

Question 7

SBAR is an acronym for the procedure used when recording a patient's medical history.

Accepted Answer

A) True 
 B)False

Question 8

Decoupling points are those connections that are decoupled when a patient is removed from life support.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not reported on a hospital's customer service performance dashboard?

Accepted Answer

A) Mortality rate 
B) Meal quality 
C) Pain management 
D) Follow-up education 
E) Inpatient parking 
A) Mortality rate 
B) Meal quality 
C) Pain management 
D) Follow-up education 
E) Inpatient parking

Question 10

The flow of work through a hospital is sometimes referred to as a care chain.

Accepted Answer

A) True 
 B)False

Question 11

About 500 diagnostic-related groups have been developed for Medicare as part of the prospective payment system.

Accepted Answer

A) True 
 B)False

Question 12

Health care operations management may be defined as the recruitment, organization and scheduling of the professionals that deliver health care services.

Accepted Answer

A) True 
 B)False

Question 13

Diagnosis is the medical expert's explanation of the cause of symptoms.

Accepted Answer

A) True 
 B)False

Question 14

The customer service dashboard reports hospital scores on issues such as meal quality, mortality rate and percentage of transfusions having adverse reactions.

Accepted Answer

A) True 
 B)False

Question 15

Britain's Florence Nightingale's approach, called "evidence based medicine," underlies current approaches to medical practices.

Accepted Answer

A) True 
 B)False

Question 16

The textbook mentions seven trends in health care.Which of the following is one of them?

Accepted Answer

A) Remote surgical treatment 
B) Gene therapy 
C) Increasing legal costs 
D) Increasing cost of healthcare 
E) Integrated medical care 
A) Remote surgical treatment 
B) Gene therapy 
C) Increasing legal costs 
D) Increasing cost of healthcare 
E) Integrated medical care

Question 17

DRGs (diagnostic-related groups) classify patients by diagnosis or surgical procedure into major diagnostic categories based on the premise that treatment of similar medical diagnoses will generate similar costs.

Accepted Answer

A) True 
 B)False

Question 18

In a hospital, a nursing station is a place where admitted patients go to receive nursing care.

Accepted Answer

A) True 
 B)False

Question 19

Subcontracting with other hospitals is not a useful method for dealing with capacity gaps (where utilization of a resource exceeds capacity available).

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is an essential resource that flows through a hospital supply chain?

Accepted Answer

A) Doctors and Nurses 
B) Information 
C) Medicine 
D) Patients 
E) X-Rays 
A) Doctors and Nurses 
B) Information 
C) Medicine 
D) Patients 
E) X-Rays

The three essential resources in a hospital supply chain are information, funds, and goods and services.

The flow of work through a hospital is sometimes referred to as a patient activity diagram.

The largest component of the hospital's workforce is:

The principal element of the overall layout of a hospital is the nursing station, which is the area support staff work from.

Readmission rate would be reported on the clinical performance dashboard.

Among the major trends in health care that relate to OSCM is telemedicine (remote diagnosis).

SBAR is an acronym for the procedure used when recording a patient's medical history.

Decoupling points are those connections that are decoupled when a patient is removed from life support.

Which of the following is not reported on a hospital's customer service performance dashboard?

The flow of work through a hospital is sometimes referred to as a care chain.

About 500 diagnostic-related groups have been developed for Medicare as part of the prospective payment system.

Health care operations management may be defined as the recruitment, organization and scheduling of the professionals that deliver health care services.

Diagnosis is the medical expert's explanation of the cause of symptoms.

The customer service dashboard reports hospital scores on issues such as meal quality, mortality rate and percentage of transfusions having adverse reactions.

Britain's Florence Nightingale's approach, called "evidence based medicine," underlies current approaches to medical practices.

The textbook mentions seven trends in health care.Which of the following is one of them?

DRGs (diagnostic-related groups) classify patients by diagnosis or surgical procedure into major diagnostic categories based on the premise that treatment of similar medical diagnoses will generate similar costs.

In a hospital, a nursing station is a place where admitted patients go to receive nursing care.

Subcontracting with other hospitals is not a useful method for dealing with capacity gaps (where utilization of a resource exceeds capacity available).

Which of the following is an essential resource that flows through a hospital supply chain?

Operations and Supply Chain Management

Strategy and Sustainability

Product and Service Design

Strategic Capacity Management

Process Analysis

Production Processes

Service Processes

Six-Sigma Quality

Projects

Global Sourcing and Procurement

Location, Logistics and Distribution

Lean and Sustainable Supply Chains

Enterprise Resource Planning Systems

Demand Management and Forecasting

Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Filters

Exam 8: Health Care Processes

The three essential resources in a hospital supply chain are information, funds, and goods and services.

The flow of work through a hospital is sometimes referred to as a patient activity diagram.

The largest component of the hospital's workforce is:

The principal element of the overall layout of a hospital is the nursing station, which is the area support staff work from.

Readmission rate would be reported on the clinical performance dashboard.

Among the major trends in health care that relate to OSCM is telemedicine (remote diagnosis).

SBAR is an acronym for the procedure used when recording a patient's medical history.

Decoupling points are those connections that are decoupled when a patient is removed from life support.

Which of the following is not reported on a hospital's customer service performance dashboard?

The flow of work through a hospital is sometimes referred to as a care chain.

About 500 diagnostic-related groups have been developed for Medicare as part of the prospective payment system.

Health care operations management may be defined as the recruitment, organization and scheduling of the professionals that deliver health care services.

Diagnosis is the medical expert's explanation of the cause of symptoms.

The customer service dashboard reports hospital scores on issues such as meal quality, mortality rate and percentage of transfusions having adverse reactions.

Britain's Florence Nightingale's approach, called "evidence based medicine," underlies current approaches to medical practices.

The textbook mentions seven trends in health care.Which of the following is one of them?

DRGs (diagnostic-related groups) classify patients by diagnosis or surgical procedure into major diagnostic categories based on the premise that treatment of similar medical diagnoses will generate similar costs.

In a hospital, a nursing station is a place where admitted patients go to receive nursing care.

Subcontracting with other hospitals is not a useful method for dealing with capacity gaps (where utilization of a resource exceeds capacity available).

Which of the following is an essential resource that flows through a hospital supply chain?

Operations and Supply Chain Management

Strategy and Sustainability

Product and Service Design

Strategic Capacity Management

Process Analysis

Production Processes

Service Processes

Six-Sigma Quality

Projects

Global Sourcing and Procurement

Location, Logistics and Distribution

Lean and Sustainable Supply Chains

Enterprise Resource Planning Systems

Demand Management and Forecasting

Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Filters