Exam 7: Restaurants
Exam 1: Hospitality Spirit45 Questions
Exam 2: Tourism50 Questions
Exam 3: Why People Travel35 Questions
Exam 4: Lodging51 Questions
Exam 5: Lodging Operations49 Questions
Exam 6: Cruising51 Questions
Exam 7: Restaurants44 Questions
Exam 8: Restaurant Operations45 Questions
Exam 9: Managed Services46 Questions
Exam 10: Beverages48 Questions
Exam 11: Clubs35 Questions
Exam 12: Theme Parks and Attractions40 Questions
Exam 13: Gaming Entertainment39 Questions
Exam 14: Meetings, Conventions, and Expositions45 Questions
Exam 15: Special Events40 Questions
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Good selection of menu items cooked to order from scratch using quality ingredients are characteristics of a __________ restaurant.
(Short Answer)
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Casual dining restaurants provide a more __________ experience.
(Short Answer)
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According to National Restaurant Association research __________ percent of American diners said they would likely choose a restaurant based on its environmental friendliness.
(Short Answer)
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Groups of restaurants identical in market, concept, design, services, food, and name are known as:
• Steak houses
• Independent owners with multiple concepts
• Chains
• Cafeterias
(Short Answer)
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Quick service restaurants are known for their:
• Limited menus
• Table side service
• Relaxing atmosphere
• Use of fresh ingredients
(Short Answer)
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The main benefit of franchise ownership is:
• the return on the initial investment is quick
• the concept is proven and less likely to fail
• the initial fees paid to own a franchise are low
• all franchise owners become millionaires
(Short Answer)
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Due to traditional markets becoming saturated, McDonald's has adopted a strategy of:
• free burger Fridays
• expanding overseas
• co-branding
• offering reduced franchise start up fees
(Short Answer)
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There are several methods used to classify restaurants, experts agree that the two main categories of restaurants would be:
• Independent and chain
• Quick serve and family
• Independent and casual
• Fine dining and quick serve
(Short Answer)
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Quick service restaurants have saturated the market. One strategy some quick service restaurants are using to increase sales is:
• serving fine dining food
• offering alcoholic beverages
• co-branding at stores and other non-traditional locations
• hiring very skilled labor to enhance quality
(Short Answer)
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Quick service restaurants have increased in popularity because of:
• delicious food
• their location strategies
• extensive menus
• fusion cuisine
(Short Answer)
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Benefits to owning an independent restaurant include all but the following:
• Independence
• Low risk
• Creativity
• Flexibility
(Short Answer)
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Most ethnic restaurants are:
• franchised
• independently owned and operated
• celebrity owned
• family style
(Short Answer)
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Briefly discuss the evolution of classical cuisine in the United States. Include those individuals responsible for its legacy.
(Essay)
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One part of the marketing strategy for chain restaurants is to:
• remove uncertainty from the dining experience
• provide flexibility in the menu at each restaurant
• allow the General Manager flexibility in creating their own recipes
• offer food unique to the market
(Short Answer)
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_____________ are operations owned by one or more owners who are usually involved in the day to day operations of the business.
• Chains
• Indies (or independent restaurants)
• Franchises
• Quick service restaurants
(Short Answer)
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Family restaurants have evolved from:
• steak houses
• ethnic restaurants
• coffee shops
• dinner houses
(Short Answer)
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The fastest growing segment of ethnic restaurants in the U.S., based on popularity is:
• Chinese
• Thai
• Polish
• Mexican
(Short Answer)
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Franchises are often affiliated with:
• independent ownership
• international cuisine restaurants
• steak houses
• chains
(Short Answer)
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According to the Green Restaurant Association, a typical restaurant meal creates _____________ pounds of waste a day.
• 1500
• 500
• 333
• 275
(Short Answer)
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