Question 1

Depending on location, airfares may be higher on Monday, lower on Wednesday, and downright cheap on Saturday. This reflects which of the following travel patterns?

Accepted Answer

A)  incentive travel 
B)  leisure travel 
C)  business travel 
D)  family travel 
A)  incentive travel 
B)  leisure travel 
C)  business travel 
D)  family travel C

Question 2

This is not an example of the most important computerized global distribution systems.

Accepted Answer

A)  Worldspan 
B)  Amadeus 
C)  Expedia 
D)  Galileo 
E)  Sabre 
A)  Worldspan 
B)  Amadeus 
C)  Expedia 
D)  Galileo 
E)  Sabre C

Question 3

The acquisition of a travel agency chain by a hotel company would be an example of:

Accepted Answer

A)  travel trade marketing. 
B)  exclusive distribution. 
C)  vertical integration. 
D)  horizontal integration. 
E)  intensive distribution. 
A)  travel trade marketing. 
B)  exclusive distribution. 
C)  vertical integration. 
D)  horizontal integration. 
E)  intensive distribution. C

Question 4

These are the clients of incentive travel planners.

Accepted Answer

A)  tour wholesalers 
B)  individual travelers 
C)  government agencies 
D)  retail travel agencies 
E)  private companies 
A)  tour wholesalers 
B)  individual travelers 
C)  government agencies 
D)  retail travel agencies 
E)  private companies

Question 5

The core concept of yield management is to provide the following except:

Accepted Answer

A)  to the right customers. 
B)  the right service. 
C)  at the right time. 
D)  with the right travel agents. 
E)  for the right price. 
A)  to the right customers. 
B)  the right service. 
C)  at the right time. 
D)  with the right travel agents. 
E)  for the right price.

Question 6

Tour operators offer the following main types of tours except:

Accepted Answer

A)  hosted tours. 
B)  business trips. 
C)  independent tours. 
D)  package tours. 
E)  escorted tours. 
A)  hosted tours. 
B)  business trips. 
C)  independent tours. 
D)  package tours. 
E)  escorted tours.

Question 7

To avoid paying commissions to travel agents and online booking services, hotels are now trying to:

Accepted Answer

A)  drive potential guests directly to their websites. 
B)  contract with CVB and Chamber and Commerce. 
C)  sell their inventories to tour wholesalers. 
D)  adopt vertical integration and purchase travel agents. 
A)  drive potential guests directly to their websites. 
B)  contract with CVB and Chamber and Commerce. 
C)  sell their inventories to tour wholesalers. 
D)  adopt vertical integration and purchase travel agents.

Question 8

This is not one of the world's largest travel agencies that prepare for incentive programs for a company's employees.

Accepted Answer

A)  Rosenbluth International 
B)  Thomas Cook Group 
C)  American Express 
D)  Carlson Wagonlit 
E)  Navigant International 
A)  Rosenbluth International 
B)  Thomas Cook Group 
C)  American Express 
D)  Carlson Wagonlit 
E)  Navigant International

Question 9

The automated back- office systems facilitate many small- and medium- sized travel agencies in the following manners except:

Accepted Answer

A)  conduct low- fare searches in the GDS. 
B)  hire more staff. 
C)  automate the fulfillment of e- tickets and e- mail the itineraries to the travelers. 
D)  introduce quality controls. 
A)  conduct low- fare searches in the GDS. 
B)  hire more staff. 
C)  automate the fulfillment of e- tickets and e- mail the itineraries to the travelers. 
D)  introduce quality controls.

Question 10

Which of the following is not a typical function of tour wholesalers?

Accepted Answer

A)  tour administration 
B)  tour evaluation 
C)  tour marketing 
D)  tour hosting 
E)  tour planning and preparation 
A)  tour administration 
B)  tour evaluation 
C)  tour marketing 
D)  tour hosting 
E)  tour planning and preparation

Question 11

This is not a typical example of tours that travel agents book.

Accepted Answer

A)  escorted tours 
B)  foreign independent tours FIT) and domestic independent tour DIT) 
C)  group inclusive tours 
D)  special interest tours 
E)  FAM tours 
A)  escorted tours 
B)  foreign independent tours FIT) and domestic independent tour DIT) 
C)  group inclusive tours 
D)  special interest tours 
E)  FAM tours

Question 12

The price difference for the classes of fares depends mainly on the following except:

Accepted Answer

A)  passenger seating space. 
B)  sections of the plane. 
C)  cost of meals served. 
D)  the destination the plane goes. 
E)  level of attendant service. 
A)  passenger seating space. 
B)  sections of the plane. 
C)  cost of meals served. 
D)  the destination the plane goes. 
E)  level of attendant service.

Question 13

This is a key feature of the tourism distribution system.

Accepted Answer

A)  There are more retail travel agencies than suppliers. 
B)  There is no direct distribution in tourism. 
C)  The wholesaling and retailing functions are done by the same companies. 
D)  Cruise lines are carriers and not suppliers. 
E)  There is no physical distribution. 
A)  There are more retail travel agencies than suppliers. 
B)  There is no direct distribution in tourism. 
C)  The wholesaling and retailing functions are done by the same companies. 
D)  Cruise lines are carriers and not suppliers. 
E)  There is no physical distribution.

Question 14

This is an important feature of the economics of tour wholesaling.

Accepted Answer

A)  Fixed costs are greater than variable. 
B)  Low returns on equity are likely. 
C)  Cash flow is not important. 
D)  It has relatively low barriers to entry. 
E)  The average return on sales is high. 
A)  Fixed costs are greater than variable. 
B)  Low returns on equity are likely. 
C)  Cash flow is not important. 
D)  It has relatively low barriers to entry. 
E)  The average return on sales is high.

Question 15

This is not one of the largest travel agencies today.

Accepted Answer

A)  Hotwire 
B)  Navigant International 
C)  American Express 
D)  Carlson Wagonlit 
A)  Hotwire 
B)  Navigant International 
C)  American Express 
D)  Carlson Wagonlit

Question 16

These are the most influential trends in the travel agency industry except:

Accepted Answer

A)  the creativity and new ways of doing business invented by travel agents as response to the cut in commissions from airlines, hotels, and other providers. 
B)  the increasing amount of online travel services. 
C)  the promising growth of travel agents over the recent years. 
D)  mergers and acquisitions. 
A)  the creativity and new ways of doing business invented by travel agents as response to the cut in commissions from airlines, hotels, and other providers. 
B)  the increasing amount of online travel services. 
C)  the promising growth of travel agents over the recent years. 
D)  mergers and acquisitions.

Question 17

This is not a typical example of tour wholesalers:

Accepted Answer

A)  American Express company 
B)  Sabre 
C)  Thomas Cook 
D)  both A and B 
A)  American Express company 
B)  Sabre 
C)  Thomas Cook 
D)  both A and B

Question 18

These were formed to help large corporations to make sure corporate policies are followed and the lowest possible fares are obtained.

Accepted Answer

A)  travel management departments 
B)  travel consolidators 
C)  tour wholesalers 
D)  incentive travel planning companies 
E)  retail travel agencies 
A)  travel management departments 
B)  travel consolidators 
C)  tour wholesalers 
D)  incentive travel planning companies 
E)  retail travel agencies

Question 19

The National Tour Association is a trade organization of thousands of tourism professionals that consists of the following types of members except:

Accepted Answer

A)  tour operators who develop and sell travel packages. 
B)  tour suppliers who provide the package for tour operators. 
C)  student and travel schools. 
D)  destination marketing organizations DMOs) such as CVBs. 
A)  tour operators who develop and sell travel packages. 
B)  tour suppliers who provide the package for tour operators. 
C)  student and travel schools. 
D)  destination marketing organizations DMOs) such as CVBs.

Question 20

When suppliers and carriers employ indirect distribution, this means that they use:

Accepted Answer

A)  horizontal integration. 
B)  advertising and promotion. 
C)  travel trade intermediaries. 
D)  selective distribution. 
E)  sales representatives. 
A)  horizontal integration. 
B)  advertising and promotion. 
C)  travel trade intermediaries. 
D)  selective distribution. 
E)  sales representatives.

Depending on location, airfares may be higher on Monday, lower on Wednesday, and downright cheap on Saturday. This reflects which of the following travel patterns?

This is not an example of the most important computerized global distribution systems.

The acquisition of a travel agency chain by a hotel company would be an example of:

These are the clients of incentive travel planners.

The core concept of yield management is to provide the following except:

Tour operators offer the following main types of tours except:

To avoid paying commissions to travel agents and online booking services, hotels are now trying to:

This is not one of the world's largest travel agencies that prepare for incentive programs for a company's employees.

The automated back- office systems facilitate many small- and medium- sized travel agencies in the following manners except:

Which of the following is not a typical function of tour wholesalers?

This is not a typical example of tours that travel agents book.

The price difference for the classes of fares depends mainly on the following except:

This is a key feature of the tourism distribution system.

This is an important feature of the economics of tour wholesaling.

This is not one of the largest travel agencies today.

These are the most influential trends in the travel agency industry except:

This is not a typical example of tour wholesalers:

These were formed to help large corporations to make sure corporate policies are followed and the lowest possible fares are obtained.

The National Tour Association is a trade organization of thousands of tourism professionals that consists of the following types of members except:

When suppliers and carriers employ indirect distribution, this means that they use:

Tourism Introduction, Past and Present Tourism

Motivation for Leisure Travel

Tourism Marketing

Tourism Economics

Tourism Organizations and Policy

Tourism Planning and Sustainable Development

Tourism Research

Attractions and Entertainment

Conventions, Meetings and Expositions

Tourism Sociology

Cultural and Heritage Tourism

Ecotourism

Transportation

Lodging and Restaurants

Tourism in the Future

Marketing and Tourism Industry

Filters

Exam 13: Distribution Organizations

Depending on location, airfares may be higher on Monday, lower on Wednesday, and downright cheap on Saturday. This reflects which of the following travel patterns?

This is not an example of the most important computerized global distribution systems.

The acquisition of a travel agency chain by a hotel company would be an example of:

These are the clients of incentive travel planners.

The core concept of yield management is to provide the following except:

Tour operators offer the following main types of tours except:

To avoid paying commissions to travel agents and online booking services, hotels are now trying to:

This is not one of the world's largest travel agencies that prepare for incentive programs for a company's employees.

The automated back- office systems facilitate many small- and medium- sized travel agencies in the following manners except:

Which of the following is not a typical function of tour wholesalers?

This is not a typical example of tours that travel agents book.

The price difference for the classes of fares depends mainly on the following except:

This is a key feature of the tourism distribution system.

This is an important feature of the economics of tour wholesaling.

This is not one of the largest travel agencies today.

These are the most influential trends in the travel agency industry except:

This is not a typical example of tour wholesalers:

These were formed to help large corporations to make sure corporate policies are followed and the lowest possible fares are obtained.

The National Tour Association is a trade organization of thousands of tourism professionals that consists of the following types of members except:

When suppliers and carriers employ indirect distribution, this means that they use:

Tourism Introduction, Past and Present Tourism

Motivation for Leisure Travel

Tourism Marketing

Tourism Economics

Tourism Organizations and Policy

Tourism Planning and Sustainable Development

Tourism Research

Attractions and Entertainment

Conventions, Meetings and Expositions

Tourism Sociology

Cultural and Heritage Tourism

Ecotourism

Transportation

Lodging and Restaurants

Tourism in the Future

Marketing and Tourism Industry

Filters