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The Automated Back- Office Systems Facilitate Many Small- and Medium-

Question 9

Multiple Choice

The automated back- office systems facilitate many small- and medium- sized travel agencies in the following manners except:


A) conduct low- fare searches in the GDS.
B) hire more staff.
C) automate the fulfillment of e- tickets and e- mail the itineraries to the travelers.
D) introduce quality controls.

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