Question 1

A yield manager needs to study the following to forecast the supply and demand pattern of the hotels except:

Accepted Answer

A)  the history of booking curves. 
B)  trends. 
C)  competitive conditions. 
D)  family size of the guests. 
E)  prices. 
A)  the history of booking curves. 
B)  trends. 
C)  competitive conditions. 
D)  family size of the guests. 
E)  prices. D

Question 2

A chain restaurant decides the following at its corporate office except:

Accepted Answer

A)  service. 
B)  décor. 
C)  menu. 
D)  hiring. 
E)  theme. 
A)  service. 
B)  décor. 
C)  menu. 
D)  hiring. 
E)  theme. D

Question 3

The reasons for purchasing vacation ownership are the following except:

Accepted Answer

A)  the flexibility to exchange vacation resorts. 
B)  cost effectiveness. 
C)  the proximity to cultural center of a destination. 
D)  tax advantages. 
E)  the high standards of quality accommodations and services at resorts. 
A)  the flexibility to exchange vacation resorts. 
B)  cost effectiveness. 
C)  the proximity to cultural center of a destination. 
D)  tax advantages. 
E)  the high standards of quality accommodations and services at resorts. C

Question 4

With the lucrative prospect of vacation ownership, the following major hotel companies use their brand power to enter into the vacation ownership sector except:

Accepted Answer

A)  Marriott Vacation Club International. 
B)  Hyatt Hotels. 
C)  Resort Condominiums International RCI). 
D)  Hilton Hotels. 
E)  the Walt Disney Company. 
A)  Marriott Vacation Club International. 
B)  Hyatt Hotels. 
C)  Resort Condominiums International RCI). 
D)  Hilton Hotels. 
E)  the Walt Disney Company.

Question 5

The following is not the best location for quick service restaurants.

Accepted Answer

A)  city center 
B)  densely populated suburbs 
C)  malls 
D)  an excluded beach 
A)  city center 
B)  densely populated suburbs 
C)  malls 
D)  an excluded beach

Question 6

The following is true about resorts.

Accepted Answer

A)  Guests choose resorts only for leisure travel. 
B)  Guests tend to have less loyalty for resorts than for other types of hotels. 
C)  Guests usually stay a few days longer than guests at other type of hotels. 
D)  Guests often expect resorts to be fast and efficient in services so as to fit into their travel schedule. 
A)  Guests choose resorts only for leisure travel. 
B)  Guests tend to have less loyalty for resorts than for other types of hotels. 
C)  Guests usually stay a few days longer than guests at other type of hotels. 
D)  Guests often expect resorts to be fast and efficient in services so as to fit into their travel schedule.

Question 7

At a full service restaurant, guests usually expect the following services except:

Accepted Answer

A)  ordering at the service counter. 
B)  assistance in menu selection. 
C)  descriptions of various menu items. 
D)  greeting and escorting to the tables. 
E)  introduction of daily specials. 
A)  ordering at the service counter. 
B)  assistance in menu selection. 
C)  descriptions of various menu items. 
D)  greeting and escorting to the tables. 
E)  introduction of daily specials.

Question 8

It is possible for resorts to play the following roles of destination except:

Accepted Answer

A)  hospitality resources. 
B)  attractions. 
C)  transportation. 
D)  facilities. 
A)  hospitality resources. 
B)  attractions. 
C)  transportation. 
D)  facilities.

Question 9

Many fine dining establishments have names because cuisine has greatly influenced American food.

Accepted Answer

A)  French; French 
B)  Mexican; Mexican 
C)  Italian; Italian 
D)  Asian; Asian 
A)  French; French 
B)  Mexican; Mexican 
C)  Italian; Italian 
D)  Asian; Asian

Question 10

Variation in hotel room rates depends on the following except:

Accepted Answer

A)  room location. 
B)  hotel location. 
C)  room color. 
D)  length of stay. 
E)  the season of the year. 
A)  room location. 
B)  hotel location. 
C)  room color. 
D)  length of stay. 
E)  the season of the year.

Question 11

Franchising help the properties spread the costs in the following areas except:

Accepted Answer

A)  promotion. 
B)  reservation systems. 
C)  advertising. 
D)  labor. 
A)  promotion. 
B)  reservation systems. 
C)  advertising. 
D)  labor.

Question 12

The following are features of family restaurants except for:

Accepted Answer

A)  illuminated menu items above the service counter. 
B)  simple menu items. 
C)  informal setting. 
D)  often located at places with easy access to the suburbs. 
E)  incorporated with salad and dessert bars. 
A)  illuminated menu items above the service counter. 
B)  simple menu items. 
C)  informal setting. 
D)  often located at places with easy access to the suburbs. 
E)  incorporated with salad and dessert bars.

Question 13

The following is the advantage of airport hotels except for:

Accepted Answer

A)  their size. 
B)  their location. 
C)  the financial investment in building and operating the property. 
D)  the availability and cost of public transportation. 
E)  their relationship to the city. 
A)  their size. 
B)  their location. 
C)  the financial investment in building and operating the property. 
D)  the availability and cost of public transportation. 
E)  their relationship to the city.

Question 14

To attract specific market segments, hotels apply for the rating that fits with the amenities and services they offer. The following is the rating for a hotel that wishes to attract travelers with comprehensive needs.

Accepted Answer

A)  four diamonds 
B)  two diamonds 
C)  three diamonds 
D)  none of the above 
A)  four diamonds 
B)  two diamonds 
C)  three diamonds 
D)  none of the above

Question 15

The benefits a franchisee gets from franchise includes the following except:

Accepted Answer

A)  an untested new concept. 
B)  assistance in location selection. 
C)  system for food preparation and operations. 
D)  promotional materials. 
E)  training and manuals. 
A)  an untested new concept. 
B)  assistance in location selection. 
C)  system for food preparation and operations. 
D)  promotional materials. 
E)  training and manuals.

Question 16

The major hotel chains like management contracts because of the following except:

Accepted Answer

A)  the hotel companies do not need to use their capital to build hotels. 
B)  the owner of the hotel supplies the physical structure. 
C)  the owner of the hotel has the hotel management expertise. 
D)  the hotel company supplies the hotel management expertise. 
A)  the hotel companies do not need to use their capital to build hotels. 
B)  the owner of the hotel supplies the physical structure. 
C)  the owner of the hotel has the hotel management expertise. 
D)  the hotel company supplies the hotel management expertise.

Question 17

Hard Rock Cafe, Friday's, the Olive Garden, and Applebee's are examples of this type of restaurant.

Accepted Answer

A)  theme restaurant 
B)  fine dining restaurant 
C)  casual dining restaurant 
D)  independent restaurant 
E)  ethnic restaurant 
A)  theme restaurant 
B)  fine dining restaurant 
C)  casual dining restaurant 
D)  independent restaurant 
E)  ethnic restaurant

Question 18

The restaurants that are built around a concept and usually emphasize fun and fantasy are this type of restaurant.

Accepted Answer

A)  full service 
B)  ethnic 
C)  fine dining 
D)  quick service 
E)  theme 
A)  full service 
B)  ethnic 
C)  fine dining 
D)  quick service 
E)  theme

Question 19

To preserve its good name in all ways, the franchisor provides support to franchisees in the following areas except:

Accepted Answer

A)  operating procedures. 
B)  capital investment. 
C)  management. 
D)  marketing. 
E)  training. 
A)  operating procedures. 
B)  capital investment. 
C)  management. 
D)  marketing. 
E)  training.

A yield manager needs to study the following to forecast the supply and demand pattern of the hotels except:

A chain restaurant decides the following at its corporate office except:

The reasons for purchasing vacation ownership are the following except:

With the lucrative prospect of vacation ownership, the following major hotel companies use their brand power to enter into the vacation ownership sector except:

The following is not the best location for quick service restaurants.

The following is true about resorts.

At a full service restaurant, guests usually expect the following services except:

It is possible for resorts to play the following roles of destination except:

Many fine dining establishments have names because cuisine has greatly influenced American food.

Variation in hotel room rates depends on the following except:

Franchising help the properties spread the costs in the following areas except:

The following are features of family restaurants except for:

The following is the advantage of airport hotels except for:

To attract specific market segments, hotels apply for the rating that fits with the amenities and services they offer. The following is the rating for a hotel that wishes to attract travelers with comprehensive needs.

The benefits a franchisee gets from franchise includes the following except:

The major hotel chains like management contracts because of the following except:

Hard Rock Cafe, Friday's, the Olive Garden, and Applebee's are examples of this type of restaurant.

The restaurants that are built around a concept and usually emphasize fun and fantasy are this type of restaurant.

To preserve its good name in all ways, the franchisor provides support to franchisees in the following areas except:

Tourism Introduction, Past and Present Tourism

Motivation for Leisure Travel

Tourism Marketing

Tourism Economics

Tourism Organizations and Policy

Tourism Planning and Sustainable Development

Tourism Research

Attractions and Entertainment

Conventions, Meetings and Expositions

Tourism Sociology

Cultural and Heritage Tourism

Ecotourism

Distribution Organizations

Transportation

Tourism in the Future

Marketing and Tourism Industry

Filters

Exam 15: Lodging and Restaurants

A yield manager needs to study the following to forecast the supply and demand pattern of the hotels except:

A chain restaurant decides the following at its corporate office except:

The reasons for purchasing vacation ownership are the following except:

With the lucrative prospect of vacation ownership, the following major hotel companies use their brand power to enter into the vacation ownership sector except:

The following is not the best location for quick service restaurants.

The following is true about resorts.

At a full service restaurant, guests usually expect the following services except:

It is possible for resorts to play the following roles of destination except:

Many fine dining establishments have names because cuisine has greatly influenced American food.

Variation in hotel room rates depends on the following except:

Franchising help the properties spread the costs in the following areas except:

The following are features of family restaurants except for:

The following is the advantage of airport hotels except for:

To attract specific market segments, hotels apply for the rating that fits with the amenities and services they offer. The following is the rating for a hotel that wishes to attract travelers with comprehensive needs.

The benefits a franchisee gets from franchise includes the following except:

The major hotel chains like management contracts because of the following except:

Hard Rock Cafe, Friday's, the Olive Garden, and Applebee's are examples of this type of restaurant.

The restaurants that are built around a concept and usually emphasize fun and fantasy are this type of restaurant.

To preserve its good name in all ways, the franchisor provides support to franchisees in the following areas except:

Tourism Introduction, Past and Present Tourism

Motivation for Leisure Travel

Tourism Marketing

Tourism Economics

Tourism Organizations and Policy

Tourism Planning and Sustainable Development

Tourism Research

Attractions and Entertainment

Conventions, Meetings and Expositions

Tourism Sociology

Cultural and Heritage Tourism

Ecotourism

Distribution Organizations

Transportation

Tourism in the Future

Marketing and Tourism Industry

Filters