Question 1

The fundamental motivational need called the "drive to defend" can be both positive and negative.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following refers to the degree to which an employee intends to stay with his or her employer?

Accepted Answer

A)  drive 
B)  satisfaction 
C)  rootedness 
D)  engagement 
E)  commitment 
A)  drive 
B)  satisfaction 
C)  rootedness 
D)  engagement 
E)  commitment

Question 3

Reinforcement needs to involve explicit monetary incentives to distort behavior.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements is true about expectancy theory?

Accepted Answer

A)  Expectancy theory focuses more on the specific forces that motivate employees and less on the process they follow to seek satisfaction in their jobs. 
B)  Expectancy theory suggests that employee satisfaction depends on the perceived ratio of inputs to outputs. 
C)  Research into expectancy theory has led to thinking about the broader concept of organizational justice, or perceptions of fairness in the workplace. 
D)  Expectancy theory identifies four primary drives that underlie all motivation. 
E)  Expectancy theory states that the effort employees will put forth depends on their beliefs regarding the rewards that the organization will give in response to that performance. 
A)  Expectancy theory focuses more on the specific forces that motivate employees and less on the process they follow to seek satisfaction in their jobs. 
B)  Expectancy theory suggests that employee satisfaction depends on the perceived ratio of inputs to outputs. 
C)  Research into expectancy theory has led to thinking about the broader concept of organizational justice, or perceptions of fairness in the workplace. 
D)  Expectancy theory identifies four primary drives that underlie all motivation. 
E)  Expectancy theory states that the effort employees will put forth depends on their beliefs regarding the rewards that the organization will give in response to that performance.

Question 5

According to Frederick Herzberg's two-factor theory,which of the following factors acts as a motivator?

Accepted Answer

A)  favorable working conditions 
B)  favorable company policies 
C)  increase in pay 
D)  job security 
E)  responsibility 
A)  favorable working conditions 
B)  favorable company policies 
C)  increase in pay 
D)  job security 
E)  responsibility

Question 6

The idea that your job satisfaction is based on how much you put into your job versus how much you get out of your job is the basis of the equity theory of motivation.

Accepted Answer

A) True 
 B)False

Question 7

Encouraging the repetition of a particular behavior by not offering unpleasant consequences for the behavior is called ________.

Accepted Answer

A)  negative reinforcement 
B)  cognitive restructuring 
C)  transactional analysis 
D)  positive reinforcement 
E)  cross-training 
A)  negative reinforcement 
B)  cognitive restructuring 
C)  transactional analysis 
D)  positive reinforcement 
E)  cross-training

Question 8

Micromanagement refers to overseeing every small detail of employees' work and refusing to give them freedom or autonomy.

Accepted Answer

A) True 
 B)False

Question 9

Using reinforcement theory,managers try to systematically encourage those actions considered beneficial to the company.

Accepted Answer

A) True 
 B)False

Question 10

According to McGregor,Theory X-oriented managers believe that ________.

Accepted Answer

A)  employees dislike work and can be motivated only by the fear of losing their jobs or by extrinsic rewards 
B)  employees can be motivated by working for goals that promote creativity 
C)  physiological needs must be satisfied before an employee can consider higher-level needs 
D)  employees work not just because they want to make money or impress others, but because they feel their work is worthwhile and satisfying in itself 
E)  they need to remove dissatisfying elements and add satisfying elements - doing one or the other is not enough 
A)  employees dislike work and can be motivated only by the fear of losing their jobs or by extrinsic rewards 
B)  employees can be motivated by working for goals that promote creativity 
C)  physiological needs must be satisfied before an employee can consider higher-level needs 
D)  employees work not just because they want to make money or impress others, but because they feel their work is worthwhile and satisfying in itself 
E)  they need to remove dissatisfying elements and add satisfying elements - doing one or the other is not enough

Question 11

Negative reinforcement and punishment are the same thing.

Accepted Answer

A) True 
 B)False

Question 12

Compare and contrast Theory X with Theory Y.

Accepted Answer

In the 1960s,psychologist Douglas McGreg

Question 13

What is the difference between negative reinforcement and punishment?

Accepted Answer

Negative reinforcement refers to encoura

Question 14

Theory X-oriented managers believe that most employees are motivated by intrinsic rewards.

Accepted Answer

A) True 
 B)False

Question 15

According to the job characteristics model,
-The employee's perception of the impact the job has on the lives of other people is called ________.

Accepted Answer

A)  skill variety 
B)  task identity 
C)  task significance 
D)  autonomy 
E)  emotional labor 
A)  skill variety 
B)  task identity 
C)  task significance 
D)  autonomy 
E)  emotional labor

Question 16

Allan Donegan is the creative director of Barton Advertising,an advertising company based in Dallas.He notices that Barry,the team-lead of the graphic designers has been demotivated and distracted for the past couple of months.In an attempt to motivate Barry,Allen decides to uses job enrichment strategy.Which of the following actions is Allen most likely to implement?

Accepted Answer

A)  Allen trains Barry to lead the team of copywriters and asks the team-lead of the copywriters to handle the graphic designers. 
B)  Allen asks Barry to begin handling some of the client meetings and presentations that were earlier done by Allen. 
C)  Allen asks Barry to handle some of the basic, uninteresting graphic designing tasks, to help his team meet tight deadlines. 
D)  Allen begins to closely supervise Barry's work and even sits in during Barry's monthly meetings with his team members. 
E)  Allen increases Barry's salary and improves his incentive scheme. 
A)  Allen trains Barry to lead the team of copywriters and asks the team-lead of the copywriters to handle the graphic designers. 
B)  Allen asks Barry to begin handling some of the client meetings and presentations that were earlier done by Allen. 
C)  Allen asks Barry to handle some of the basic, uninteresting graphic designing tasks, to help his team meet tight deadlines. 
D)  Allen begins to closely supervise Barry's work and even sits in during Barry's monthly meetings with his team members. 
E)  Allen increases Barry's salary and improves his incentive scheme.

Question 17

Elaine DeWitte,project head in a firm,framed management policies which followed McGregor's Theory X style of thinking.Which of the following actions is she most likely to have implemented?

Accepted Answer

A)  Elaine closely tracks the daily performance of her employees and asks them to work according to a pre-determined schedule to prevent them from slacking. 
B)  Elaine asks employees to volunteer for additional tasks assuming that all employees are motivated to accept responsibility. 
C)  Elaine allows her employees to work from home as she believes that they would exercise self-direction. 
D)  Elaine arranges skill-based training for her employees during the weekends, believing that all employees enjoy their work and are ambitious. 
E)  Elaine motivates employees through intrinsic rewards, such as the freedom to choose how to accomplish their work, and involves them in decision-making processes. 
A)  Elaine closely tracks the daily performance of her employees and asks them to work according to a pre-determined schedule to prevent them from slacking. 
B)  Elaine asks employees to volunteer for additional tasks assuming that all employees are motivated to accept responsibility. 
C)  Elaine allows her employees to work from home as she believes that they would exercise self-direction. 
D)  Elaine arranges skill-based training for her employees during the weekends, believing that all employees enjoy their work and are ambitious. 
E)  Elaine motivates employees through intrinsic rewards, such as the freedom to choose how to accomplish their work, and involves them in decision-making processes.

Question 18

Reinforcement theory suggests that managers can motivate employees by shaping their actions through ________.

Accepted Answer

A)  carefully designed goals 
B)  cross-training 
C)  management by objectives 
D)  behavior modification 
E)  intrinsic motivation 
A)  carefully designed goals 
B)  cross-training 
C)  management by objectives 
D)  behavior modification 
E)  intrinsic motivation

Question 19

According to the job characteristics model,
-________ refers to the range of abilities and talents needed to accomplish the responsibilities associated with the job.

Accepted Answer

A)  task significance 
B)  skill variety 
C)  autonomy 
D)  task availability 
E)  task identity 
A)  task significance 
B)  skill variety 
C)  autonomy 
D)  task availability 
E)  task identity

Question 20

Jason is an assembly-line worker at Mellick Manufacturers.He feels dissatisfied and frustrated with his job,which consists of tightening three bolts on each washing machine as it passes by him on the assembly line.At Mellick Manufacturers,assembly-line workers are closely supervised,and their incentives are linked to quantitative measures of productivity.According to the job characteristics model,which of the following is true about Jason's job?

Accepted Answer

A)  It has high task significance. 
B)  It has low task identity. 
C)  It has high autonomy. 
D)  It has low skill variety. 
E)  It has low feedback. 
A)  It has high task significance. 
B)  It has low task identity. 
C)  It has high autonomy. 
D)  It has low skill variety. 
E)  It has low feedback.

The fundamental motivational need called the "drive to defend" can be both positive and negative.

Which of the following refers to the degree to which an employee intends to stay with his or her employer?

Reinforcement needs to involve explicit monetary incentives to distort behavior.

Which of the following statements is true about expectancy theory?

According to Frederick Herzberg's two-factor theory,which of the following factors acts as a motivator?

The idea that your job satisfaction is based on how much you put into your job versus how much you get out of your job is the basis of the equity theory of motivation.

Encouraging the repetition of a particular behavior by not offering unpleasant consequences for the behavior is called ________.

Micromanagement refers to overseeing every small detail of employees' work and refusing to give them freedom or autonomy.

Using reinforcement theory,managers try to systematically encourage those actions considered beneficial to the company.

According to McGregor,Theory X-oriented managers believe that ________.

Negative reinforcement and punishment are the same thing.

Compare and contrast Theory X with Theory Y.

What is the difference between negative reinforcement and punishment?

Theory X-oriented managers believe that most employees are motivated by intrinsic rewards.

According to the job characteristics model, -The employee's perception of the impact the job has on the lives of other people is called ________.

Elaine DeWitte,project head in a firm,framed management policies which followed McGregor's Theory X style of thinking.Which of the following actions is she most likely to have implemented?

Reinforcement theory suggests that managers can motivate employees by shaping their actions through ________.

According to the job characteristics model, -________ refers to the range of abilities and talents needed to accomplish the responsibilities associated with the job.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Production Systems

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters

Exam 10: Employee Motivation

The fundamental motivational need called the "drive to defend" can be both positive and negative.

Which of the following refers to the degree to which an employee intends to stay with his or her employer?

Reinforcement needs to involve explicit monetary incentives to distort behavior.

Which of the following statements is true about expectancy theory?

According to Frederick Herzberg's two-factor theory,which of the following factors acts as a motivator?

The idea that your job satisfaction is based on how much you put into your job versus how much you get out of your job is the basis of the equity theory of motivation.

Encouraging the repetition of a particular behavior by not offering unpleasant consequences for the behavior is called ________.

Micromanagement refers to overseeing every small detail of employees' work and refusing to give them freedom or autonomy.

Using reinforcement theory,managers try to systematically encourage those actions considered beneficial to the company.

According to McGregor,Theory X-oriented managers believe that ________.

Negative reinforcement and punishment are the same thing.

Compare and contrast Theory X with Theory Y.

What is the difference between negative reinforcement and punishment?

Theory X-oriented managers believe that most employees are motivated by intrinsic rewards.

According to the job characteristics model, -The employee's perception of the impact the job has on the lives of other people is called ________.

Elaine DeWitte,project head in a firm,framed management policies which followed McGregor's Theory X style of thinking.Which of the following actions is she most likely to have implemented?

Reinforcement theory suggests that managers can motivate employees by shaping their actions through ________.

According to the job characteristics model, -________ refers to the range of abilities and talents needed to accomplish the responsibilities associated with the job.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Production Systems

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters