Question 1

Compare and contrast job enrichment with job enlargement.

Accepted Answer

The strategy behind job enrichment is to

Question 2

Job enrichment expands a job horizontally.

Accepted Answer

A) True 
 B)False

Question 3

Expectancy theory refers to the idea that employees base their level of satisfaction on the ratio of their inputs to the job and the outputs or rewards they receive from it.

Accepted Answer

A) True 
 B)False

Question 4

According to the job characteristics model,
-The degree to which the employee has responsibility for completing an entire task is called ________.

Accepted Answer

A)  task significance 
B)  skill variety 
C)  autonomy 
D)  task availability 
E)  task identity 
A)  task significance 
B)  skill variety 
C)  autonomy 
D)  task availability 
E)  task identity

Question 5

The tendency for a manager to oversee every detail of their employees' work and give them little autonomy in how to perform their jobs is known as ________.

Accepted Answer

A)  vertical integration 
B)  micromanaging 
C)  empowering 
D)  centralization 
E)  reinforcement 
A)  vertical integration 
B)  micromanaging 
C)  empowering 
D)  centralization 
E)  reinforcement

Question 6

Goals that are specific enough to give employees clarity and focus can function as effective motivators.

Accepted Answer

A) True 
 B)False

Question 7

________ refers to a supposed effect of organizational research,in which employees change their behavior because they are being studied and given special treatment.

Accepted Answer

A)  Herzberg's two-factor theory 
B)  Maslow's hierarchy 
C)  Theory X 
D)  Hawthorne effect 
E)  Theory Y 
A)  Herzberg's two-factor theory 
B)  Maslow's hierarchy 
C)  Theory X 
D)  Hawthorne effect 
E)  Theory Y

Question 8

Luke is the store manager at the departmental store of Nature's Basket,a multinational retailer corporation,located in Cincinnati.He decides to use cross-training to improve motivation levels amongst people who work at the store.Luke is most likely to implement which of the following measures?

Accepted Answer

A)  Luke asks people who stock the shelves to handle the cash registers, and the cashiers are taught to stock shelves. 
B)  Luke provides detailed feedback to all employees at the store and sets performance goals for them. 
C)  Luke starts a "Retail Apprenticeship Scheme" that allows employees to get certified and learn new skills. 
D)  Luke hires temporary workers to assist store employees during peak periods. 
E)  Luke implements an incentive scheme based on the individual performance of employees. 
A)  Luke asks people who stock the shelves to handle the cash registers, and the cashiers are taught to stock shelves. 
B)  Luke provides detailed feedback to all employees at the store and sets performance goals for them. 
C)  Luke starts a "Retail Apprenticeship Scheme" that allows employees to get certified and learn new skills. 
D)  Luke hires temporary workers to assist store employees during peak periods. 
E)  Luke implements an incentive scheme based on the individual performance of employees.

Question 9

Making jobs more challenging and interesting by expanding the range of skills required is called ________.

Accepted Answer

A)  job enlargement 
B)  cross-training 
C)  job enrichment 
D)  flextime 
E)  task identity 
A)  job enlargement 
B)  cross-training 
C)  job enrichment 
D)  flextime 
E)  task identity

Question 10

________ refers to training workers to perform multiple jobs and rotating them through these various jobs to combat boredom or burnout.

Accepted Answer

A)  Job enrichment 
B)  Behavior modification 
C)  Cross-training 
D)  Job enlargement 
E)  Task significance 
A)  Job enrichment 
B)  Behavior modification 
C)  Cross-training 
D)  Job enlargement 
E)  Task significance

Question 11

Which of the following statements is true regarding motivational strategies?

Accepted Answer

A)  Managers should use micromanaging to motivate employees. 
B)  Managers should avoid personalizing motivational efforts. 
C)  Managers must address workplace problems and conflicts slowly. 
D)  Managers need to adapt motivational tactics to circumstances and special needs. 
E)  Managers should avoid letting employees choose which opportunities and rewards they want to pursue, as employees may not be capable of making the correct decisions. 
A)  Managers should use micromanaging to motivate employees. 
B)  Managers should avoid personalizing motivational efforts. 
C)  Managers must address workplace problems and conflicts slowly. 
D)  Managers need to adapt motivational tactics to circumstances and special needs. 
E)  Managers should avoid letting employees choose which opportunities and rewards they want to pursue, as employees may not be capable of making the correct decisions.

Question 12

Cross-training involves expanding the scope of an individual job.

Accepted Answer

A) True 
 B)False

Question 13

________ refers to the combination of forces that moves individuals to take certain actions and avoid other actions.

Accepted Answer

A)  Engagement 
B)  Reinforcement 
C)  Aptitude 
D)  Motivation 
E)  Ethics 
A)  Engagement 
B)  Reinforcement 
C)  Aptitude 
D)  Motivation 
E)  Ethics

Question 14

List the managerial strategies that are vital to maintaining a motivated workforce.

Accepted Answer

Regardless of the specific motivational

Question 15

Which of the following is true about Frederick W.Taylor's scientific management approach?

Accepted Answer

A)  It consists of a model in which a person's needs are arranged in a hierarchy, with the most basic needs at the bottom and the more advanced needs toward the top. 
B)  It refers to the managerial assumption that employees are irresponsible, unambitious, and dislike work and that managers must use force, control, or threats to motivate them. 
C)  It is an approach that divides motivational forces into satisfiers and dissatisfiers. 
D)  It highlighted subjective motivational elements, such as opportunities for personal satisfaction. 
E)  It involved analyzing work and business processes in order to improve employees' efficiency. 
A)  It consists of a model in which a person's needs are arranged in a hierarchy, with the most basic needs at the bottom and the more advanced needs toward the top. 
B)  It refers to the managerial assumption that employees are irresponsible, unambitious, and dislike work and that managers must use force, control, or threats to motivate them. 
C)  It is an approach that divides motivational forces into satisfiers and dissatisfiers. 
D)  It highlighted subjective motivational elements, such as opportunities for personal satisfaction. 
E)  It involved analyzing work and business processes in order to improve employees' efficiency.

Question 16

Discuss Maslow's hierarchy of needs.

Accepted Answer

In 1943,psychologist Abraham Maslow hypo

Question 17

Compare and contrast positive reinforcement with negative reinforcement.

Accepted Answer

Both positive and negative reinforcement

Question 18

________ refers to a model suggesting that five core job dimensions influence three critical psychological states that determine motivation,performance,and other outcomes.

Accepted Answer

A)  Job characteristics model 
B)  Management by objectives 
C)  Goal-setting theory 
D)  Theory X 
E)  Theory Y 
A)  Job characteristics model 
B)  Management by objectives 
C)  Goal-setting theory 
D)  Theory X 
E)  Theory Y

Question 19

Motivation is a deeply personal phenomenon.

Accepted Answer

A) True 
 B)False

Question 20

________ refers to a motivational approach in which managers and employees work together to structure personal goals and objectives for every individual,department,and project to mesh with the organization's goals.

Accepted Answer

A)  Scientific management 
B)  Theory X-oriented management 
C)  Management by objectives 
D)  Theory Y-oriented management 
E)  Micromanagement 
A)  Scientific management 
B)  Theory X-oriented management 
C)  Management by objectives 
D)  Theory Y-oriented management 
E)  Micromanagement

Compare and contrast job enrichment with job enlargement.

Job enrichment expands a job horizontally.

Expectancy theory refers to the idea that employees base their level of satisfaction on the ratio of their inputs to the job and the outputs or rewards they receive from it.

According to the job characteristics model, -The degree to which the employee has responsibility for completing an entire task is called ________.

The tendency for a manager to oversee every detail of their employees' work and give them little autonomy in how to perform their jobs is known as ________.

Goals that are specific enough to give employees clarity and focus can function as effective motivators.

________ refers to a supposed effect of organizational research,in which employees change their behavior because they are being studied and given special treatment.

Luke is the store manager at the departmental store of Nature's Basket,a multinational retailer corporation,located in Cincinnati.He decides to use cross-training to improve motivation levels amongst people who work at the store.Luke is most likely to implement which of the following measures?

Making jobs more challenging and interesting by expanding the range of skills required is called ________.

________ refers to training workers to perform multiple jobs and rotating them through these various jobs to combat boredom or burnout.

Which of the following statements is true regarding motivational strategies?

Cross-training involves expanding the scope of an individual job.

________ refers to the combination of forces that moves individuals to take certain actions and avoid other actions.

List the managerial strategies that are vital to maintaining a motivated workforce.

Which of the following is true about Frederick W.Taylor's scientific management approach?

Discuss Maslow's hierarchy of needs.

Compare and contrast positive reinforcement with negative reinforcement.

________ refers to a model suggesting that five core job dimensions influence three critical psychological states that determine motivation,performance,and other outcomes.

Motivation is a deeply personal phenomenon.

________ refers to a motivational approach in which managers and employees work together to structure personal goals and objectives for every individual,department,and project to mesh with the organization's goals.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Production Systems

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters

Exam 10: Employee Motivation

Compare and contrast job enrichment with job enlargement.

Job enrichment expands a job horizontally.

Expectancy theory refers to the idea that employees base their level of satisfaction on the ratio of their inputs to the job and the outputs or rewards they receive from it.

According to the job characteristics model, -The degree to which the employee has responsibility for completing an entire task is called ________.

The tendency for a manager to oversee every detail of their employees' work and give them little autonomy in how to perform their jobs is known as ________.

Goals that are specific enough to give employees clarity and focus can function as effective motivators.

________ refers to a supposed effect of organizational research,in which employees change their behavior because they are being studied and given special treatment.

Luke is the store manager at the departmental store of Nature's Basket,a multinational retailer corporation,located in Cincinnati.He decides to use cross-training to improve motivation levels amongst people who work at the store.Luke is most likely to implement which of the following measures?

Making jobs more challenging and interesting by expanding the range of skills required is called ________.

________ refers to training workers to perform multiple jobs and rotating them through these various jobs to combat boredom or burnout.

Which of the following statements is true regarding motivational strategies?

Cross-training involves expanding the scope of an individual job.

________ refers to the combination of forces that moves individuals to take certain actions and avoid other actions.

List the managerial strategies that are vital to maintaining a motivated workforce.

Which of the following is true about Frederick W.Taylor's scientific management approach?

Discuss Maslow's hierarchy of needs.

Compare and contrast positive reinforcement with negative reinforcement.

________ refers to a model suggesting that five core job dimensions influence three critical psychological states that determine motivation,performance,and other outcomes.

Motivation is a deeply personal phenomenon.

________ refers to a motivational approach in which managers and employees work together to structure personal goals and objectives for every individual,department,and project to mesh with the organization's goals.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Production Systems

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters