Exam 10: Employee Motivation

________ suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.

For goals to function as a motivator,the employee must believe in his or her ability to meet that goal.

Which of the following statements is true regarding reinforcement theory?

Management by objectives is a motivational approach where managers set specific goals for each employee.

A manager demotes an employee who does not meet performance goals.This is an example of ________.

The four indicators,engagement,satisfaction,commitment,and rootedness can identify who is motivated and who isn't,as well as explain why.

Discuss the risks and limitations of the goal-setting theory.

Carrey works as a bank teller who handles deposits and disbursement.In an attempt to improve her motivation,Carrie's manager asks her to distribute traveler's checks and sell certificates of deposit as well.Though the additional tasks are not more challenging than what Carrey has been doing,they give her more to do.This is an example of ________.

Belief in your ability to complete a task is known as ________.

In Herzberg's two-factor theory,hygiene factors are ________.

Compare and contrast management by objectives with the job characteristics model.

An employee's rational and emotional commitment to his or her work is termed as ________.

Cheryl R.Lucas works as a food technologist at Maxiserve Inc.,a leading food and nutrition company.She has a good salary,pension plan,high job security,and many friends at work.She has won "employee of the year" award twice,and her co-workers respect her.Cheryl has an inner drive to achieve her full potential,and feels that her work is worthwhile and satisfying in itself.Cheryl's manager uses Maslow's hierarchy to identify the need level she is at.He is most likely to classify her as being at the ________ need level.

The Hawthorne studies were simpler and less influential than suggested by the Hawthorne effect.

According to the job characteristics model, -Experienced meaningfulness of the work is ________.

John stayed late in order to finish up a project.When his manager found the completed project on her desk,she immediately sent John an email praising his good work and thanking him for going the extra mile.In this example,John's manager uses ________.

Workplace factors such as health insurance,pension plans,and retirement benefits would satisfy which of the following needs in Maslow's hierarchy?

Employees who receive positive reinforcement for one type of behavior are motivated to perform well in other areas as well.This process is known as ________.

Charles is the owner and manager of Fresh Bakes,a bakery and cafe in New York.Charles keeps a close tab on all the employees at the store,and closely reviews their work.All the chefs have to get his approval before choosing the daily specials.Charles often gets irritated if any decision is made without his input.He even supervises the simple tasks such as store decorations,and the arrangement of the window display.In this example,Charles is most likely to be using which of the following strategies?

Task identity refers to the employee's perception of how his or her job impacts the lives of other employees.